One Day Tests - Royal Tunbridge Wells Reviews 

169
TrustScore 5 out of 5

4.9

11-13 Lonsdale Gardens, Prospect House, TN1 1NU Royal Tunbridge Wells, England, GB


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Rated 5 out of 5 stars

I visit the Tunbridge Wells location once a year for a blood sample, and I’ve always had a great experience. From the convenience of being able to park right outside to the warm and friendly welcom... See more

Company replied

Rated 5 out of 5 stars

From initial contact with ease of booking and rescheduling when necessary to the wonderful Martine in the Tunbridge Wells branch to Dr Paul Harris Scott's friendly, calm and informative consultation... See more

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Rated 5 out of 5 stars

Excellent service and rapid results. Had my blood tests early pm and all results back early evening. Very impressed!

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Rated 5 out of 5 stars

Managed to book at very short notice on the two occasions needed. Results were returned same day both times which was quicker than expected. A little pricey compared to going through a private health... See more

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Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 11-13 Lonsdale Gardens, Prospect House, TN1 1NU, Royal Tunbridge Wells, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

2,873 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good especially for speed

Booked on short notice
Blood tests were quick and professional, phlebotomist was very nice
Results were prompt and well within 24hrs

September 30, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

Excellent

Excellent customer services, very quick turn-around of results, comprehensive explanation of results. Thank you!

October 11, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

Absolutely superb company

Absolutely superb company. Very helpful. Everything was made easy. Even results made easy to understand. Would highly recommend.

October 9, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

This has been the first time we have…

This has been the first time we have used this facility. The lady in the clinic was so friendly and helpful. Explaining the time scale etc. we will certainly use you again 😊

September 29, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 4 out of 5 stars

Incredibly fast results

This was an excellent service. I received my results in only 10 hours, which is pretty incredible and impressive. The phlebotomist who took my blood sample could not have been more welcoming; a delight to talk to.

This would be 5 stars except that there are a couple of improvements I think should be made:
1) When buying a test panel you do have the opportunity to add biomarkers which is great, but the cost of doing so is prohibitive. If your panel is £215 for 57 markers but it then costs £39-£55 to add 1 more then there's something amiss. I would have added several more markers if they were cheaper, say £10 each, given how much I had already spent.

2) The presentation of the results can be improved. Medichecks does this well - it's more digestible and easier on the eye. I note also some spelling mistakes in some of the biomarkers 'Creatine Kinese' instead of 'Creatine Kinase' etc.

3) As fast as the results come, it might be a good idea to state on the health dashboard that certain results like hba1c are delayed due to their taking longer to derive. I had thought that the health dashboard had an error as the result was originally missing.

Nevertheless, it's so good to have a service that can deliver results so quickly and with a smile.

September 28, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the review

Rated 5 out of 5 stars

Very friendly welcome put me at ease…

Very friendly welcome put me at ease and the process was quick and efficient. I'm talking to my Dr tomorrow to go through the results.
Many thanks.

September 20, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

We really appreciate your review and the 5-star rating. Thank you

Rated 5 out of 5 stars

I would highly recommend

The team at One day tests were brilliant in their service from drawing bloods, keeping me informed all the way until the results were available the same day. There was no hassle at all. Thumbs up guys. I highly recommend.

September 11, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

Great customer service. Would really recommend. Fast, efficient and professional.

Very helpful customer service via WhatsApp that reassured and helped me book an in person appointment the same day as I was worried I wouldn’t get finger test results before weekend. Emma the phlebotomist was lovely and reassuring. I was in and out really quickly and got my results the same day. Great service thank you!

September 14, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

Excellent and professional service

Very friendly and likeable lady who took my bloods. It is always a struggle to find a vein but she was successful on the first try. Got my results on the same day. Could not ask for anything more. Very efficient service.

September 14, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

Blood test fir Cholesterol

Great service! My results were emailed to me the same day!
Friendly nurse who made me at ease.
Able to park outside so very convenient.

August 29, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review. We really appreciate it.

Rated 4 out of 5 stars

Efficient

Very efficient and I received the results in less than 24hrs.

September 4, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the review

Rated 5 out of 5 stars

It was a good experience

It was a good experience, prompt and excellent service. No delay on the results. Highly recommended!

August 3, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

I visited their new clinic in Tunbridge…

I visited their new clinic in Tunbridge Wells. The experience was very professional, and I was out within 10 minutes.

My appointment was at 10:30, and I received the results at 15:50 on the same day. - A great service!

August 14, 2023
Unprompted review
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

Rated 5 out of 5 stars

Super efficient

So quick , kind and professional

August 3, 2023
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Reply from One Day Tests - Royal Tunbridge Wells

Thank you for the 5* review

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