A wonderful service from Adam, genuine tactfulness and humour whilst arranging my funeral plan. I would imagine its not the easiest of subjects for mamy people to think about yet will come to us all.... See more
One Life Funeral Planning
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See what reviewers are saying
Orchestrated the whole situation to continue to gain money from us all. Shameful & non committal attitude. Notified they’d gone into liquidation and to keep paying as they’re looking for... See more
When I Spoke to the young man on the phone he explained everything clearly, was not at all pushy and left me to make up my own mind. The funeral product is simple and whoever is left behind should not... See more
Excellent service. Lee called me just as I was looking for a funeral plan. It was explained extremely thoroughly and information passed which once dissected, fitted right in with my needs. I was mor... See more
Company details
Written by the company
At One Life we are proud to be able to provide the experience and expertise needed to deliver the first class service we believe everyone deserves. We are a Low Cost Funeral Provider and in order to ensure we deliver the highest standard of advice and care we have partnered with specialists to deliver the service we are proud of. Our Plan’s let you pay for all the costs in advance and guarantees to cover all the services that you have chosen.
Contact info
Floor 1, Belgrave House, S1 2DR, Sheffield, United Kingdom
- 0333 339 9399
- info@onelife.co.uk
- onelife.co.uk
I found the person that I spoke to
I found the person that I spoke to, explained everything about the plan in a way I could understand.i didn't feel pressured or rushed.
Adam
I spoke to Adam the other day, who was so helpful on the phone he made sure I understood everything. Tbh I hadn’t really thought about being cremated or buried but he reassured me that I could change my mind at any time.
Thank you Adam
The contact with the representative
The contact with the representative, Chris, was very good. No pressure and helpful. The reason this review is late is that I was waiting for the contact for the supposedly free will service associated with this arrangement. It never happened so I was disappointed with that aspect. Otherwise happy
John was excellent
John was excellent! Provided me with all the information I needed to make the correct decision.
Impeccable service! :)
Thank you
Friendly and informative
Friendly and informative, answered all my questions confidently.
Very social but I have payed into this…
Very social but I have payed into this for 3 weeks I phone up last week about my will still waiting for it so could you please trace it up
Gareth was very helpful polite and…
Gareth was very helpful polite and explained everything
Everything was explained well and…
Everything was explained well and questions answered on a phone call. I was then sent information by post and given time to read it and discuss it with family before making a decision. A further call waS made to follow up and ask my decision. Ben was friendly too.
They kept asking the same question
Very good with the way it was put…
Very good with the way it was put across could be happy with them
Was chatting to George who was great…
Was chatting to George who was great and gave me all the info I needed in a way that I easily understood
very helpful and no pressure
Plain and simple explanation
Don't know where these jokers got my…
Don't know where these jokers got my number from but they call me this morning from an 0800 number and say "would like cremation or burial whe the time comes".. When I protest at the morbidity of the question he hangs up on to the next person..

Reply from One Life Funeral Planning
Very happy with the friendly helpful…
Very happy with the friendly helpful advice and service given by Mark
He was fantastic
Was on phone and it was no problem went…
Was on phone and it was no problem went very clear and quick
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