OneStopGlasses Reviews 507

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I got tired of being ripped of by high street opticians and investigated alternatives online. One Stop Glasses were by far the best out of around ten I looked at. They beat the rest on price and their... See more

Company replied

Rated 1 out of 5 stars

I bought prescription designer sunglasses from my opticians and sent them to One stop glasses to be reglazed. However, within 4 weeks, they cancelled my order....I am very disappointed. They cancelle... See more

Rated 5 out of 5 stars

Bought a second pair of half-frame reading glasses with a focal length more suited to computer use. Very pleased with the glasses. Few suppliers appear to offer such a frame but I find them a good cho... See more

Rated 5 out of 5 stars

Great experience with online one stop glasses ! Online uploaded my prescription and had a Reglaze on a pair of much needed sunglasses. Price was calculated at point of ordering and payment was e... See more

Company details

  1. Glasses Store

Information provided by various external sources

One Stop Glasses Service and Value. Complete Glasses from £10 Free shipping on orders over £20


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

507 reviews

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Rated 1 out of 5 stars

I sent expensive glasses to be reglazed, but they never gave them back!

I bought prescription designer sunglasses from my opticians and sent them to One stop glasses to be reglazed. However, within 4 weeks, they cancelled my order....I am very disappointed. They cancelled and then never sent my glasses back to me. So they basically stole my £100+ worth of property. I have tried to contact them numerous times via email and phone, but they just ignore. Communication and service is very poor!! I DO NOT RECOMMEND THEM!
If you are reading this, I want my glasses back!

June 9, 2023
Unprompted review
Rated 4 out of 5 stars

varifocals just as good as my other pairs

My new varifocals are just as good as any others I’ve had. Well worth buying. I was particularly interested in a pair with clip-on sunglasses. A negative was that the website didn’t give any detail on the spec of the sunglasses so I had to enquire. The spec is actually fine. Also the photos concentrate on the sunglasses and it’s hard to see what the actual glasses look like. I don’t like the shape of the ones I want, but I am sufficiently pleased to buy another pair, particularly bearing mind the price is very reasonable

June 18, 2023
Rated 5 out of 5 stars

Great service

I sent in my glasses they were serviced and new lenses put in to my prescription. Ordering was easy, they even sent a box for me to send them in. Really really pleased with the service and the glasses. Can't thank you enough.

June 8, 2023
Rated 5 out of 5 stars

Great company

Have now purchased 2 pairs in the BeLight range and have to say I am very impressed. Not only do they look good they also feel good. Delivery was fast and packaging was more than adequate. On top of that the super thin lenses are great. Will definitely be using this company again.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Personal service online

For an online company the level of personal service was great. It was more like dealing with a local family business who happen to be on line. They helped me get my prescription right when the details weren't exactly like the online form. And when the glasses were late arriving because of problems with the manufacturer, they prioritised my order with different manufacturer and they arrived a couple of days later. Oh and the glasses are lovely. I'm wearing them now. If I'd not had to get in contact about the delay it'd be better, but this was a great online shopping experience so I'm giving 5 stars anyway.

April 24, 2023
Rated 5 out of 5 stars

Prompt

Prompt, professional service at an excellent price. I've bought frames with lenses and had reglaze, even with custom tint that I arranged by email. Very pleased with the result.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Speedy service

Speedy service. Good quality product and good price. The customer service was second to none and a query about reading glass magnification was dealt with very quickly and in a friendly efficient manner.

February 9, 2023

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