Lost Money even with FDIC Insured. I put my money seeing Juno bank, not Evolve, not Synapses . Juno team does not own the burden. Evolve Bank does not give proper reasoning. Synapsys bank is out somew... See more
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See what reviewers are saying
One of the best digital banking platforms on the market! They’re some of the few that integrate plaid connectivity along with crypto currency purchases and trading. I would recommend hands down! The o... See more
Ive tried MANY other options...and this is the Best Bank/Crypto/Web3 App currently (2023) due to having everything available in all othrt similar apps but with LESS FEES, GREAT PERKS, and MANY OTHER... See more
great Costumer Service, very helpful and looks like there are real people behind . Also love the process of bring fiat money in and buying & withdrawing. Very special in this crazy financial wor... See more
Company details
Written by the company
Juno (previously OnJuno) is a crypto friendly banking platform that lets you earn, invest and spend both your cash and crypto from one powerful checking account.
Contact info
1390 Market Street, 94102, SF, United States
- +1(415)-969-5775
- hello@juno.finance
- onjuno.com
You should know
3.7
Average
641 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mrunal was very prompt in addressing…
Mrunal was very prompt in addressing the closure of my account and answering any related questions.
March 19, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
This has beenJuno.com is the best!
This has been the most trustworthy crypto trading and wallet app i have used thus far, and in fact, it's like a one-stop shop for banking, crypto trading, and exchange purposes. I am totally satisfied with Juno.com
March 19, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Great Service and timely response!
Great Service and timely response!
March 19, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
They closed my account because i wasn't…
They closed my account because i wasn't active to 6-8months in a crypto bear market expecting me to use it like they my only account
December 27, 2023
Unprompted review
Reply from Juno
Hello,
Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our customers to ensure we’re doing a great job.
We are sorry to hear that your impression of our services was not a more positive score. We do sincerely apologize here. Our customers are the heart of our business and we understand you’re feeling disappointed.
Please know we’d like to make this right. We would welcome the opportunity to speak to you further about your experience so we can get a better understanding of your concerns. Please reach out to us at feedback@juno.finance at your earliest convenience. Thank you, again for taking the time to share a review with us.
Regards,
Juno
Mrunal went above and beyond for me
Mrunal went above and beyond for me, I will be moving my main bank to Juno shortly. He helped me regain access to my account with my sim card problems.
March 18, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
When I was not understanding Raj went…
When I was not understanding Raj went above and beyond by calling me to assist. He walked me through and I was successful. He is amazing and very patient.
March 17, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Juno support always stay with the issue…
Juno support always stay with the issue to the end. They will not leave you hanging..
March 16, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
IS verification process
I reach out to them in about an hour regarding my verification process, which I have attempted twice without success due to using a military ID. They promptly replied within minutes, addressed the issue, and resolved it. Feel free to always reach out to them via email they are very responsive.
March 15, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Fast helpful response to my issue!
Fast helpful response to my issue!
March 15, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
They was very nice and so helpful to…
They was very nice and so helpful to and they listened to me and they were very polite and friendly and helpful thank you so much
March 9, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Mrunal was a very positive individual…
Mrunal was a very positive individual and handled my case with utmost care - very happy with the whole situation.
March 7, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Mrunal was awesome!
Mrunal was on top of my issue and took care of it in a timely manner. Very professional courteous! Thank you Mrunal!
March 7, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Roanak was FABULOUS
Roanak was FABULOUS! he listened (read the text thread) did the work to research and UNDERSTOOD MY POSITION. resolved and great attitude! Thank you Juno and Trustpilot ! Thank you!!
March 1, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Very quick response time and excellent…
Very quick response time and excellent service!
January 31, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Customer Support call
How wonderful to have a way right in the app. to be able to call and talk to a real person. Kajal was just so very helpful and kind. She couldn’t make any changes for me, but fully explained why.
I’m really happy with Juno.
March 1, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Always helpful and knowledgeble
February 28, 2024
Unprompted review
Reply from Juno
Hi, thank you for your kind words. If you need any help or face any issues, please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard, and our customer support team will assist you on priority.
Regards,
Team Juno
Charlotte home of USAirways
Well I can put it to you like this. I will not deal with a brick and mortar financial institution again. FinTechs we're starting to pop up online and I found onjuno. You think that I can say is I like the ability to be able to see my transactions in real time. I like the idea that I have people whose help me who actually like their jobs. Onjuno or simply "Juno"; crew members seem to be relaxed and taken care of their jobs and that means a lot to me. Call me crazy, but I don't like it when pilots don't like their job. And I've seen that to be the case in a couple of us carriers. The clip had me kind of glued to the television set and I didn't want to miss another minute of it. Guys thank you for providing me with a thinking service that's right up my alley. I'm tired of going into the branch. I like to talk to people like their people. I can't stand the phony "is there anything else that I can help you with" Speal. Juno is very easy to understand, Juno definitely operates on integrity, I like Juno Alot, and I'd put money on it. I'm going to go out on a limb and say this. A lot of people don't understand cultures in the Middle East. I didn't know them either. The one thing that I did and learn the most from, and adapted too and from again. I definitely have to say in my personal opinion I have never seen a more courteous group of individuals. I have found that respect goes a long way. Believe it or not I've never had a chance to fly on this airline except about 3:times. I know right now since there's water on the floor I must clean up, and feed my dog and, and spend some time with my dog, today is my day that i just sit and do nothing. The employees are fantastic. And the new employee owners are equally as fantastic. Bad Attitudes are equally is contagious. I know that I cannot recoup like maybe a dog can. I don't have that kind of fighting me anymore. But the drinking and drugging it's done. If it wasn't for my sponsoring the people in this fellowship I have no idea where I would be right now. I probably wouldn't die I'd be the one lucky enough to go spend the rest of my life in the federal penitentiary with Putin asking stupid as questions like wanting a drink every time they empty their glass. You know what?, thank God for them. Because I got to figure out what was going on with my health because I have the benefit of being an employee. Well today I surely know how to fly a Boeing 747. It seems rather simple compared to some of the Jets that I have fallen on.. and closing I would like to acknowledge the staff at ACTS who have been with me the entire time through my addiction. Who got to know me as a person, who got me through some extremely hard times. PTSD is something I'll probably have my entire life. I definitely pray because I definitely know there's something out there greater than myself. I'm actually proud of myself of posting this. Because something this personal I would never post. For all the people at GROUPS anyways if you can tell who was supposed to be cleaning the house that day. .
February 26, 2024
Unprompted review
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