I have to admit that I was getting very frustrated with the continuing emails advising me I hadn't completed the forms. I knew I hadn't but was totally unclear about how to resolve the issue. That was... See more
Company replied
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Review summary
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What people talk about most
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Everything was pretty simple, from just scanning the QR code and following the instructions. I would have given a 5 but the photo ID verification step was quite annoying as the camera access button in... See more
Company replied
Such a straightforward process from start to finish. I had a quick question before submitting, and Victor got back to me right away to clear it up. Excellent service that saves so much time. Highly re... See more
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Company details
Written by the company
Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
Contact info
Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, United Kingdom
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from OnlineFilings™
Hello Mr. Jayawardane,
Thank you for your review.
We really appreciate your support and are pleased we could help. If you ever need us again, we'll be happy to assist.
- The Online Filings team
Stress free assistance.
As usual HM Gov websites are not easy to negotiate with what seems a relatively simple task. OnlineFilings took the stress away and were of great assistance for a good price. Thank you.
July 14, 2026
Unprompted review
Reply from OnlineFilings™
Hello Stuart,
Thank you for taking the time to leave such a lovely review.
We're really pleased we could help make the process feel a little less stressful. It means a lot to know you found our service worthwhile, and we'll be sure to share your feedback with the team. Thanks again for choosing Online Filings, and we're always here if you need us in the future.
- The Online Filings team
Reply from OnlineFilings™
Hello Rebecca,
Thank you so much for taking the time to leave us a review. It really does mean a lot to the team.
We're grateful you chose Online Filings, and we're pleased we could help make the process a little easier. Thanks again for your support, and if you ever need us in the future, we'll be here to help.
- The Online Filings team
Initially dealing with companies house was very difficult online, as for example you put in your insurance number only to be informed it was incorrect
Initially dealing with companies house was very difficult , but with changes online filings simplified things and now it is very easy to folllow
May 14, 2026
Unprompted review
Reply from OnlineFilings™
Hello Stephen,
Thank you for taking the time to leave a review.
It's great to hear that you found the process easy to follow. A lot of effort goes into making things as clear and straightforward as possible, so it's always rewarding to hear when that comes across.
We really appreciate your support and thank you for choosing Online Filings.
- The Online Filings team
Scam
I feel completely misled by this company. The website gives the impression that you're using an official filing service, when in reality it's a third-party business charging additional fees for something that can often be done directly.
I ended up paying for a service I didn't need because I genuinely believed it was the official route. The way the service is presented is, in my opinion, misleading and left me feeling scammed.
I would strongly recommend that anyone considering using this service checks whether they can file directly with Companies House before paying any fees.
July 13, 2026
Unprompted review
Reply from OnlineFilings™
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that you were left with this impression, and we do appreciate your concerns. We have taken your comments on board.
Online Filings is a private service provider and is not affiliated with Companies House or GOV.UK. We do not present ourselves as either organisation, and this is explained on our website and during the checkout process.
We are officially registered by Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), and recognised by HMRC for Making Tax Digital (VAT Returns) and Self Assessment. We are also supervised by HMRC for anti-money-laundering (AML) compliance. Customers are always free to file directly with Companies House themselves if they prefer. Our service is designed to help customers complete filings correctly, securely and in line with UK compliance requirements.
We can confirm that the order you placed with us was successfully submitted and accepted by Companies House on the same day. We also sent you an email confirming that your filing had been accepted.
Thank you again for taking the time to leave your feedback. We genuinely appreciate all feedback we receive, and if you ever need any assistance in the future, we'd be happy to help. We wish you all the very best.
-The Online Filings team
SCAM - watch out
The original request was a scam email. Watch out. Charged £33.00 platform fee which was a SCAM. Do not use.
July 13, 2026
Unprompted review
Reply from OnlineFilings™
Hello Ann,
Thank you for taking the time to leave your feedback.
Online Filings is an independent private company that provides assisted filing services. We are officially registered by Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), and are supervised by HMRC for anti-money laundering compliance. Information about our service, pricing and our role as a private service provider is provided on our website and throughout the ordering process, allowing customers to decide whether they would like to use our service or file directly with Companies House instead.
We also take concerns regarding our communications seriously. Emails are only sent where there is a legitimate reason to do so, for example where an email address has been entered on our website to begin a filing, request information or use one of our company services. Information about how email addresses are used is provided before checkout and in our Privacy Policy, and customers can unsubscribe from marketing communications at any time.
At present, we have not been able to identify your order from the information available in your review. We have contacted you via Trustpilot to request some additional details so we can investigate the matter fully.
We appreciate you bringing this to our attention and look forward to hearing from you so we can review your concerns.
- The Online Filings team
Very easy to access and complete filing.
Very easy to access and complete filing.
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Ashley,
Thank you for taking the time to leave us a review!
It's great to know everything went smoothly from start to finish. We appreciate you choosing Online Filings and hope to help you again in the future.
- The Online Filings team
A Simple and Stress-Free Company Strike-Off Experience
I contacted Online Filings for assistance with striking off my company. As I have dyslexia, I find completing forms and navigating administrative processes challenging, so I was looking for a service that could make the process simpler.
Online Filings provided a straightforward and easy-to-use service that removed the stress of ensuring the correct documentation was completed and submitted. The process was quick, efficient, and handled with minimal fuss.
I would highly recommend Online Filings to anyone looking for a professional and hassle-free company strike-off service.
June 29, 2026
Unprompted review
Reply from OnlineFilings™
Hello Amanda,
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear you had a positive experience with us.
Knowing that we were able to take the stress out of the strike-off process is exactly what we aim for, so it's great to hear that was your experience.
Thank you as well for recommending Online Filings to others. Recommendations like yours really do mean a lot to our team, and we appreciate you choosing us.
- The Online Filings team
Very responsive and information was…
Very responsive and information was constructive - thanks!
July 1, 2026
Unprompted review
Reply from OnlineFilings™
Hello Luke,
Thank you for your kind review! It's great to hear you found our support helpful. We always aim to provide clear, useful guidance, so your feedback means a lot. We'll be sure to share your comments with the team.
Thanks again for your feedback and all the best!
- The Online Filings team
Easy and quick
Easy and quick. Not sure how different this to Companies House but it worked.
July 12, 2026
Unprompted review
Reply from OnlineFilings™
Hello Chris,
Thank you for taking the time to leave us a review and for sharing your feedback. We're pleased you found the process quick and easy.
As an Authorised Corporate Service Provider, approved by Companies House, we're able to submit filings directly to Companies House on our customers' behalf while meeting the required security and compliance standards. Our aim is to make the process as straightforward as possible, so it's great to hear that was your experience.
Thanks again for choosing Online Filings.
- The Online Filings team
I have really appreciated the prompt…
I have really appreciated the prompt service anytime I have needed help. I find official paperwork stressful and challenging and these lovely people have made things so simple. Thank you so much!
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Jim,
Thank you so much for your lovely review.
It means a great deal to us to know we've been able to make the process feel a little less daunting. Our team genuinely enjoys helping our customers, so we'll be sure to pass your kind words on to everyone, they'll really appreciate it.
Thanks again for taking the time to share your experience and we will look forward to helping you again in the future!
- The Online Filings team.
For what it has to achieve it is…
For what it has to achieve it is pretty-much as good as it can be.
However, I was dismayed at the amount of privacy I was required to sacrifice. We are becoming a surveilance state, thats is just not British!!!
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Peter,
Thank you for taking the time to leave us a review. We're really pleased to hear you had a good experience overall, and we appreciate you sharing your thoughts.
We completely understand your concerns. As an Authorised Corporate Service Provider (ACSP) registered with Companies House and supervised by HMRC for Anti-Money Laundering purposes, we're legally required to verify the identity of directors and users before we can submit filings on their behalf. These checks are in place to help protect businesses and ensure filings are made in line with UK legal requirements. Due to these obligations, we are unable to bypass this step.
We also take the security of personal information very seriously. The information provided during the verification process is used only to meet these legal obligations. It is not used for marketing or promotional purposes and is never shared with third parties for those purposes.
Thank you again for your feedback and for choosing Online Filings. We will be happy to help you in the future should you need our assistance.
- The Online Filings team.
Oops
Oops, I made a mistake and paid twice for filing, how stupid was that!
I messaged, explained my mistake, Sophie dealt with it promptly and my refund was paid into my bank today, most efficient and speedy, so one star for me and five stars for OnlineFilings.
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Jeff,
Thank you for the lovely review!
We're so pleased we were able to help resolve the duplicate payment quickly and get your refund processed without any hassle.Mistakes can happen, and we're glad you got in touch so we could sort it out for you. We'll be sure to pass your kind words on to Sophie, who will really appreciate the feedback.
Thanks again for choosing Online Filings!
- The Online Filings team
Thank you
Thank you, Online Filings took all the hassle away from me & filed my Confirmation Statement promptly.
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Christopher,
Thank you for your review! We're pleased we could take the hassle out of filing your Confirmation Statement and get everything submitted promptly. That's exactly the experience we aim to provide.
We really appreciate you choosing Online Filings.
- The Online Filings team
Pretty straight forward.
July 10, 2026
Unprompted review
Reply from OnlineFilings™
Hello Vanessa,
Thanks for taking the time to leave us a review! We're glad you found the process straightforward.
If you ever need any help in the future, our team will be here to assist.
- The Online Filings team
Excellent service and communications
Excellent service and communications
July 7, 2026
Unprompted review
Reply from OnlineFilings™
Hello Joan,
We're delighted to hear that you were pleased with both our service and our communication. Keeping our customers informed throughout the filing process is something we place great importance on, so it's wonderful to know this contributed to your positive experience.
We truly appreciate your feedback and look forward to assisting you again in the future.
- The Online Filings team
𝐕𝐄𝐑𝐘 𝐄𝐀𝐒𝐘 𝐓𝐎 𝐅𝐎𝐋𝐋𝐎𝐖 𝐓𝐇𝐄 𝐓𝐑𝐀𝐂𝐊 𝐎𝐍𝐋𝐈𝐍𝐄…
𝐕𝐄𝐑𝐘 𝐄𝐀𝐒𝐘 𝐓𝐎 𝐅𝐎𝐋𝐋𝐎𝐖 𝐓𝐇𝐄 𝐓𝐑𝐀𝐂𝐊 𝐎𝐍𝐋𝐈𝐍𝐄 𝐀𝐍𝐃 𝐓𝐇𝐀𝐍𝐊𝐒 𝐘𝐈𝐔 𝐕𝐄𝐑𝐘 𝐌𝐔𝐂𝐇 𝐓𝐎 𝐓𝐇𝐄 𝐀𝐋𝐋 𝐓𝐄𝐀𝐌𝐒 𝐁𝐄𝐇𝐈𝐍𝐃
𝐑𝐎𝐘𝐀𝐋_𝐂⁂𝐁⁂𝐃⁂𝐓
July 9, 2026
Unprompted review
Reply from OnlineFilings™
Hello Royal,
Thank you for taking the time to leave your feedback.
We're thrilled to hear that you found the online process easy to follow. Your kind words about our team are greatly appreciated, and we'll be sure to share your thanks with everyone involved.
We hope to have the opportunity to assist you again in the future.
- The Online Filings team
Gabriela was very helpful throughout…
Gabriela was very helpful throughout the process assisting me with multiple issues along the way
Massive thank you for your help
July 9, 2026
Unprompted review
Reply from OnlineFilings™
Hello Steven,
Thank you for taking the time to leave a review.
We're delighted to hear that Gabriela was able to provide the support you needed throughout your filing journey. We'll make sure your kind comments are shared with her, as recognition like this means a great deal to our team.
Thank you for your generous feedback. We look forward to assisting you again whenever you need us.
- The Online Filings team
Friendly helpful professional patient
July 8, 2026
Unprompted review
Reply from OnlineFilings™
Hello Andrew,
We're delighted to hear that you found our team friendly, helpful, professional and patient. Providing responsive and supportive customer service is just as important to us as delivering an efficient filing service.
We appreciate you taking the time to share your feedback and look forward to assisting you again in the future.
- The Online Filings team
My filling was seemless and wasy to…
My filling was seemless and wasy to complete
June 29, 2026
Unprompted review
Reply from OnlineFilings™
Hello Clement,
It's fantastic to hear that your filing experience was seamless. We've designed our platform to make company filings as intuitive as possible, so it's rewarding to know it worked well for you.
Thank you for taking the time to leave us your feedback.
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