We booked Halifax House in Halifax for 6 nights, stayed one. When we arrived there was no WiFi, and now looking at reviews it had not been working for some time. We rang the owner who said he woul... See more
Company replied
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See what reviewers are saying
Yo también soy propietario de varios apartamentos y Ony-apartments también ha dejado de pagarme hace un mes. Leevo reclamando el pago desde el pasado día 22 de octubre y la única respuesta que reci... See more
Apartments is a great place to live. Close to shopping center. Major grocery stores. Movie theaters,several restaurants including fast food & fine dining. Provide underground parking, beautiful well... See more
I booked with HomeAway and received an email just like the others on this blog. I am out of pocket AUD$1200 plus international transfer fees - and am advised to put a claim in with my bank (CC I assu... See more
Company details
About Only-apartments
Written by the company
Only-apartments tuvo problemas en su momento y en el año 2021 fue adquirida por otros inversores que han desarrollado un nuevo sistema con un nivel de servicio de alto nivel y con una amplísima oferta de apartamentos en todo el mundo.
Disfrute del nuevo de Only-apartments con total seguridad.
"Best for ease of use" - The Guardian
Where do you want to be from? Only-apartments.com offers thousands of short rental apartments with instant booking around the world. Your feedback is very important to us.
Contact us 24 hours a day, 365 days a year if you have any queries, problems or concerns, or visit our site to find a great place to stay.
"Best for ease of use" - The Guardian
Where do you want to be from? Only-apartments.com offers thousands of short rental apartments with instant booking around the world. Your feedback is very important to us.
Contact us 24 hours a day, 365 days a year if you have any queries, problems or concerns, or visit our site to find a great place to stay.
Contact info
People also looked at
Very good.
overall we had a good expiriance using your site.
We did not like the fact that we paid a deposit before getting confirmation for the apartment we wanted.
It would be advisable if you could only show accommodation that is available.
May 31, 2017
Unprompted review
Reply from Only-apartments
Dear Joseph Eren,
We checked in our system and you had last minute booking, so in this case we always charge the guest and then contact the owner to confirm that he can accommodate the guest, after that you receive complete confirmation email with the details of the owner, all this information is indicated before making the booking. if you have any doubts, you can always contact our customer service before making the booking.
Kind regards,
The Only-apartments Team
Easy booking experience
Easy booking experience. Useful information provided.
May 31, 2017
Unprompted review
Very easy site to navigate
May 21, 2017
Unprompted review
Very unhelpful
Very unhelpful. The site doesn't clearly set out all the costs involved. When we called to speak to customer services, the lady was very unhelpful and put the phone down. They didn't want to seem to accommodate any requests. Seems like a money making exercise. Will not be making any future bookings through them.
May 16, 2017
Unprompted review
Reply from Only-apartments
Dear Niti Joshi,
Our Customer care department always make their best to provide you all the necessary information.
All the extra costs are shown in each apartment file in the section “Extra costs”.
Best regards,
The Only-apartments Team
Excellent.
Excellent.
For making it even better I recommend adding the owner's details (like in Housetrip - for example) so it's possible to ask the owner directly about the property prior booking.
May 15, 2017
Unprompted review
Simple and instant booking
Easy booking with immediate confirmation response. The whole process took moments and couldn't have been more straightforward.
May 14, 2017
Unprompted review
Everything is smooth and easy
Everything is smooth and easy! Great service!
May 14, 2017
Unprompted review
We use this company every time when we …
We use this company every time when we are going somewhere. There are a lot of different apartments for choosing.
May 9, 2017
Unprompted review
It was and quick and easy to carry out
It was and quick and easy to carry out. Once completion of booking I received a completion email. Then within 10 minutes I had received another email from the owners of the apartment with all the important information.
I look forward to my stay
May 7, 2017
Unprompted review
Easy to search, review accommodation and complete booking.
Very well designed website, easy to navigate with comprehensive information on accommodation. On-line booking straightforward with very quick confirmation and clear next steps message.
May 6, 2017
Unprompted review
Don't use them
I booked this cool apt in Barcelona. I had many questions. They never answered. Thought it was a scam at first. Then the agency that actually is renting out the apt answered right away. They even went out of their way to do some research for me. Great service! If I only knew, I would of booked through them directly. I did read that Only-apt use a long time to reply. But really..... I will not use Only-apt again. And I will tell everybody I know not to do the same!!!
May 6, 2017
Unprompted review
Reply from Only-apartments
Dear Marijke Brønn,
We are really sorry to read your words. Unfortunately, your email went to spam folder. Our Customer service replied as soon as they saw your email but it was too late.
Again we are really sorry for the inconvenience caused,
Best regards,
The Only-apartments Team
User friendly and proffesional
I found relevant information and booking was done smoothly, so everything as it should be.
May 5, 2017
Unprompted review
Easy to navigate and to book
Easy to navigate and to book. Later I'll review our location experience.
May 4, 2017
Unprompted review
Easy fast and good service...
May 4, 2017
Unprompted review
Frustration with not being able to only …
Frustration with not being able to only see your "likes" apartment on the map so as to compare locations
May 3, 2017
Unprompted review
We've booked twice with Only-apartments …
We've booked twice with Only-apartments (Berlin and Madrid) and we haven't any problem.
May 2, 2017
Unprompted review
Communication has been a problem
Communication has been a problem. I had questions about my reservation and still have not heard back from the owner.
April 26, 2017
Unprompted review
Reply from Only-apartments
Dear Margo,
We are sorry to read that you did not manage to speak with the owner. If you still have problems contacting with him, you can contact our Customer care department and they will help you with everything you need.
Best regards,
The Only-apartments Team
Easy and good web for booking!
April 26, 2017
Unprompted review
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