Only-apartments Reviews 887

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

We booked Halifax House in Halifax for 6 nights, stayed one. When we arrived there was no WiFi, and now looking at reviews it had not been working for some time. We rang the owner who said he woul... See more

Company replied

Rated 1 out of 5 stars

Yo también soy propietario de varios apartamentos y Ony-apartments también ha dejado de pagarme hace un mes. Leevo reclamando el pago desde el pasado día 22 de octubre y la única respuesta que reci... See more

Rated 5 out of 5 stars

Apartments is a great place to live. Close to shopping center. Major grocery stores. Movie theaters,several restaurants including fast food & fine dining. Provide underground parking, beautiful well... See more

Rated 1 out of 5 stars

I booked with HomeAway and received an email just like the others on this blog. I am out of pocket AUD$1200 plus international transfer fees - and am advised to put a claim in with my bank (CC I assu... See more

Company details

  1. Vacation Rental
  2. Condominium Rental Agency
  3. Holiday Accommodation Service
  4. Holiday Apartment Rental

About Only-apartments

Written by the company

Only-apartments tuvo problemas en su momento y en el año 2021 fue adquirida por otros inversores que han desarrollado un nuevo sistema con un nivel de servicio de alto nivel y con una amplísima oferta de apartamentos en todo el mundo. Disfrute del nuevo de Only-apartments con total seguridad.

"Best for ease of use" - The Guardian
Where do you want to be from? Only-apartments.com offers thousands of short rental apartments with instant booking around the world. Your feedback is very important to us.

Contact us 24 hours a day, 365 days a year if you have any queries, problems or concerns, or visit our site to find a great place to stay.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

887 reviews

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Rated 1 out of 5 stars

This company cannot be trusted

This company cannot be trusted. They cancelled our booking, did not tell us and have failed to return our deposit. If you read the posts on their facebook page you can see they have done this to many many people.

April 25, 2017
Unprompted review
Only-apartments logo

Reply from Only-apartments

Dear Sue,
We are sorry to read your words. Could you kindly send us an email to: communication@only-apartments.com with your booking number?
So that we can speak with our colleagues of the Customer care department to get more info about your issue.

Thank you very much,
Best regards,
The Only-apartments Team

Rated 1 out of 5 stars

Dont`t book here

Dont`t book here! They just cancelled our apartment in London, and cant`t help us find alternatives. We leave in 5 weeks and have no place to live. Others have had the same problems as you can see on their Facebook page.

April 19, 2017
Unprompted review
Only-apartments logo

Reply from Only-apartments

Dear Siv,
We are sorry to read your words.
We made our best to find a better solution for you, but unfortunately all possible alternative apartments were more expensive, so we applied our discount on the total price, but you didn't accept it, for this reason we were forced to cancel the booking and made a refund of the payment.
Best regards.
The Only-apartments Team

Rated 5 out of 5 stars

A Happy choice

A Happy choice
Only-apartments display a very good choice of apartments. Very well situated.
The transaction was easy.
A very good experience

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional and staff are very good at solving issues that arise. I would have no hesitation in recommending Only-apartments. Thank you

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

There are many short-stay apartment …

There are many short-stay apartment agencies out there and I've tried 6 or 7 of them (I lump all the homeaway companies together because they are indeed the same). My spouse and I are on a 6-month extended vacation in Europe, moving about every few weeks and I now start my home search with o-a because on the whole I find they attract more reasonably priced apartments. The landlords include all the info I look for on the o-a site, which I would guess shows good stewarding by the agency. I also like their fine print better. We have never had a problem with a landlord / flat yet in the half-dozen rentals we've done through Only-apartments.

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

I have been using Only-apartment for …

I have been using Only-apartment for 5-6 trips in different cities and I always had a pleasant experience. The information shown on the website was complete, correct and the booking process was fast and clear. I always check their website first when I need to book an apartment.

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Best ever apartments

Best ever apartments
My experience of Only-apartments during our football trip was great.
The flat was even better in real life than on the photos.
This was the third time I used Only-apartments and its just getting better and better.

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Good and trustworthy company

It is a good and trustworthy company. We tried other sites on internet, but this one worked for us the best, as it had so big choice from apartments, prices, comfort, features etc. Also communication was excellent, We are definitely going to use the site again. And yes - there was 3 days money back guarantee... just in case. Loved the experience

April 5, 2017
Unprompted review

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