There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner. My aesthetician is Tina Lin :) She is very gentle during treatments as well
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... See more
Company replied
Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatmen... See more
Company replied
signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly satisfied with the service so far and can see a little bit of improvement after a few... See more
Company replied
Company details
Written by the company
Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."
Contact info
70 Shenton Way, Eon Shenton #20-08/09/10, 079118, Singapore, Singapore
- 81237714
- hello@onlyaesthetics.sg
- onlyaesthetics.sg
4.7
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and comfortable
Ashleigh is very friendly and make the overall experience fast and comfortable. Place is clean and well maintained.
April 23, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear eunice teo,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!
Friendly and professional staff
Friendly and professional staff! Special shout out to Kelly from Raffles Branch!
April 21, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Wan Ting Lee,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Attentive staff!!
The staff are always friendly and attentive to my needs, taking great care in their service. I feel very comfortable every time I visit this outlet.
April 11, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Colin
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Corinne provide a Good service and I…
Corinne provide a Good service and I will support them in future.
April 10, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Meow Huan,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Very impressed
Honestly very impressed... after two treatments I could already see the hair growing back slower and thinner. The therapist was calm and attentive, making sure I was comfortable the whole time. Didn’t feel rushed at all which I really appreciate.
March 4, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Liang Hou,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Been coming here for quite some time…
Been coming here for quite some time and every visit feels smooth and reassuring. My consultant is always patient with my questions and takes the time to check on my skin condition before starting, which makes a big difference. Hair growth has reduced noticeably and the sessions are pretty much free.
March 4, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Mervin,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
I have been visiting
I have been visiting the Dhoby ghaut outlet for a few years and I still keep coming back. The staff are always friendly and welcoming, even when I just pop in for a quick underarm session. One therapist in particular is incredibly patient and explains everything clearly, never rushing through the treatment. The results have been consistent and almost pain free, which is kind of AMAZING considering how worried I was at the start 😊
March 2, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Lucian,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
Jaccy was fast
Jaccy was fast, gentle and super professional! I appreciate her a lot.
February 26, 2026
Unprompted review
Reply from onlyaesthetics.sg
Dear Si Ying,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
I have been doin IPL for a while now…
I have been doin IPL for a while now and the hair growth really slowed after just a couple of sessions. My therapist is very gentle and doesn't rush, which I appreciate a lot because I get nervous easily.
March 1, 2026
Reply from onlyaesthetics.sg
Dear Shah Fandi,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.
I've been a long time customer of Only…
I've been a long time customer of Only and all has been fine until recently when I've had the experience of being pressured into signing a consent form after the treatment despite requesting for additional time to review the agreement as I was rushing off. The sale of the treatment was also misrepresented that my cash credits will be used when in fact my package was utilized to offset a new treatment. This was only discovered after I asked about the amount of my remaining package and was informed it was already fully utilized.
Unfortunately, thereafter I had a bad medical reaction to the treatment and had to seek additional medical advice. Thereafter, requests to mediate with the team has resulted in them stalling for more than 2 months despite informing that a decision will be forthcoming after additional information is provided to them the end of last year, and the PIC adding in irrelevant charges in my request for a refund.
February 27, 2026
Unprompted review
Reply from onlyaesthetics.sg
Hi Jen,
Thank you for sharing your feedback.
As a regulated aesthetic clinic, consent documentation is a mandatory requirement and forms part of our patient safety and compliance protocol.
It ensures that treatment risks, suitability, and medical history are properly explained before any procedure is carried out.
This process is in place to protect both our clients and the clinic.
With regard to the package utilization and the subsequent concerns raised, we acknowledge that you have formally written to us.
The matter is currently under internal review, including verification of treatment records, transaction details, and correspondence, to ensure a fair and objective assessment.
As this involves confidential medical and account information, it would not be appropriate to discuss specifics on a public platform. We will continue addressing this directly with you through the existing email correspondence once the review is concluded.
Thank you.
Jaccy is friendly n nice
Jaccy is friendly n nice. Enjoy the time here.
December 8, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Albee,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Been coming for few years
Been coming for few years. Their service is very good!
December 3, 2024
Unprompted review
Reply from onlyaesthetics.sg
Dear Rai,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Good service
December 2, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear JX,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Came to Raffles outlet on 28Nov25 and…
Came to Raffles outlet on 28Nov25 and was server by Joey. Her service was excellent, very patient and friendly towards me even when i only came for a 5 minutes underarm treatment. Really love coming here.
November 28, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Jesslynn,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Good and excellent Service
Good and excellent Service! Very Friendly Staff Wendy 😀
November 22, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Lokogirl,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Underarm
Here for IPL and it has been going well. Practically don’t see any hair on my underarm anymore. Yvonne has been assisting me for a few years and I love her services.
November 20, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Paige,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
The staff are friendly and great…
The staffs are friendly and great service.
Outlet location is quite convenient.
November 15, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Pwint,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Jaccy was very professional and fast
Jaccy was very professional and fast! Appreciate her service very much.
November 13, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Jw,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Yvonne has been the most patient and…
Yvonne has been the most patient and gentle consultant. She takes her time to properly handle my session and not rush through the process. Look for her if you want a good service!
November 13, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Pau,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
Convenient location n prompt service…
Convenient location n prompt service for pain free hair removal service etc.
November 12, 2025
Unprompted review
Reply from onlyaesthetics.sg
Dear Jean,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.