onlyaesthetics.sg Reviews 

112
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and gentle approach during treatments. People frequently highlight the excellent service, noting the efficiency and comfort of their overall experience. Reviewers often feel comfortable and well-cared for during their visits. Many customers are satisfied with the treatment results, particularly the effectiveness of hair removal services, with hair growth slowing down and becoming thinner. However, some people mentioned issues with unclear communication regarding treatment expectations and package utilization, with a few others also feeling that additional packages were recommended during treatments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Reviewers mention positive feedback about service, consistently praising the staff for being friendly,... See more

User experience

Clients share positive opinions on user experience, with many expressing comfort and satisfaction with their... See more

Product

Users describe ambiguous interactions with the product, with some customers reporting great and consistent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner. My aesthetician is Tina Lin :) She is very gentle during treatments as well

Company replied

Rated 5 out of 5 stars

I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... See more

Company replied

Rated 5 out of 5 stars

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatmen... See more

Company replied

Rated 5 out of 5 stars

signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly satisfied with the service so far and can see a little bit of improvement after a few... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Beauty Salon
  4. Health and Beauty Shop
  5. Medical Clinic

Written by the company

Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(112)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was served by Joey who was very…

I was served by Joey who was very meticulous and careful.

November 12, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Meredith,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

I’ve been a regular customer in the…

I’ve been a regular customer in the dhoby ghaut outlet for a couple of years, staffs here are very friendly - provides good services. Always feel very welcomed :)

November 5, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Ann,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Effective treatments

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner.

My aesthetician is Tina Lin :) She is very gentle during treatments as well

November 5, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear EJ,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Been coming here for many treatments…

Been coming here for many treatments and am always happy with results. Not to mention the staff are always wonderful and friendly, especially Shki. She’s really great and I always look forward to seeing her!

November 5, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Tarissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Therapist YVONNE CHIN has always been…

Therapist YVONNE CHIN has always been very vigilant about my skincare routine and textures.

Thumbs up for Yvonne always!

November 4, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Yvonne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Yvette is good and friendly

The whole clinic is comfortable and warm. Friendly staff too

November 3, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Tiger QQ,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Have a great experience with Joey today.

October 31, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Snow,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Awesome Service as always

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatments, making every visit a pleasant experience. Kudos to her and thanks to the entire team.

October 31, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sarah,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Jaccy helped me do hair removal today

Jaccy helped me do hair removal today. She is very gentle and provides excellence customer service.

October 31, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Viviane,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Good service!

Staff are always patient and attentive! Good service :)

October 29, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Melissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Winnie lee was very helpful and…

Winnie lee was very helpful and mindful, highly recommend !

October 29, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Lan,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Jaccy & her awesome servic

Jaccy was attentive and patient. Her friendliness makes my experience today a real pleasant one & would recommend her if you would like a painless and comfortable session. Thank you Jaccy.

October 29, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Jaamie,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Trustworthy and friendly

Been going here for many years. Trustworthy results. Jaccy is friendly, attentive and detailed in the laser. Feel comfortable coming here.

October 28, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear HY,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Shki is very friendly and detailed when…

Shki is very friendly and detailed when doing the treatment. I felt very comfortable after her care.

October 27, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Dora,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Explain treatment steps

Explain treatment steps
Therapist: Shki & Tina

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Su Yin,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Effective and personalised treatment…

Effective and personalised treatment provided.

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Andrea,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Good service from Shki.

Good service from Shki.

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Joanne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Feel warm and well hospitality when…

Feel warm and well hospitality when doing treatment. Shki was nice & patience when performing the treatment.

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear CH,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

IPL is thorough stopped having much…

IPL is thorough stopped having much growth after just a few sessions. Coming back just for maintenance

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Carissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Very good

Very good. Very friendly and good service! I recc they're underarm IPL treatment

October 25, 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

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