Only Once Dress Hire Reviews 293

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... See more

Rated 5 out of 5 stars

I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... See more

Rated 5 out of 5 stars

I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... See more

Rated 5 out of 5 stars

I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... See more

Company details

  1. Evening Dress Rental Service
  2. Dress and Tuxedo Rental Service
  3. Dress Store
  4. Full Dress Rental Service

Information provided by various external sources

Online designer outfit rental boutique


Contact info

4.0

Great

TrustScore 4 out of 5

293 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company

Recently rented the blue daisy nadine merabi dress for a wedding, arrived on time and in immaculate condition. So easy to return with the pre labelled return bag. Would definitely use only once dress hire again.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Had a perfect experience with OODH

Had a perfect experience with OODH. Lottie sent me a hand written note with the dress which I thought was lovely and the dress arrived on time and in perfect condition. I absolutely loved the Rat & Boa dress I borrowed - I took it on my honeymoon and felt amazing.

Lottie also sent me a preaddressed and paid for return bag (biodegradable) which made returning the dress easy. She then sent me a text to say it had been received - another personal touch and gave me confidence in renting from her. Would 100% recommend!

August 18, 2022
Rated 5 out of 5 stars

Great service!!

Rented the Rat &Boa Santiago dress, it arrived early and in perfect condition and returning was really easy!
Would highly recommend, great communication too 🙂.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful product and service!

I purchased the Sookie Mini Dress from Only Once Dress Hire's ex-hire outlet and it's absolutely beautiful! Perfect condition, fantastic quality and speedy delivery. Thank you!

August 10, 2022
Rated 5 out of 5 stars

Fantastic from start to end

Fantastic from start to end. Lottie was so helpful in answering questions and getting the dress to me super fast for a French wedding. The hire was well priced and id certainly recommend!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Items arrived on time and in perfect condition.
I had taken the items away for a holiday and got delayed on the way home therefore couldn’t post the items back on time but Lottie was very understanding, friendly and helpful.
Will definitely use her again! X

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. The dress I had ordered had some defects; they contacted me about this, added something else in just in case it wasn’t suitable. Dress was still brilliant with the alterations made and a great service. Thank you Lottie will be using again x

August 1, 2022
Rated 4 out of 5 stars

Very quick service

Very quick service. Great returns labels attached. Dress was perfect fit but felt was slightly washed out in colour with some threading but on a whole would definitely use again. Thank you

July 27, 2022
Rated 5 out of 5 stars

First time using this company & wow

First time using this company & wow. I will definitely be using again.
Outfit was like I had just bought it, even sent bag with postage on it to send back. Would recommend to many people.

July 23, 2022
Rated 5 out of 5 stars

I highly recommend Only Once Dress…

I highly recommend Only Once Dress Hire! The dress I rented fit perfectly and the service was incredible.
I was texted by Lottie when the dress was shipped and she let me know that because there were a tiny imperfection they included a complimentary back up dress! which I thought was a lovely touch. I couldn’t see any imperfections by the way.

The return was also super easy as they included a pre-paid bag to return the dresses in!

Really happy with the dress as well, I felt really confident in it all day! Will definitely be returning for my next big event ❤️

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Quick responses via email reassuring me when to expect my delivery, great condition of the dresses and so many compliments on them! Will be using again! Thanks!

July 19, 2022
Rated 5 out of 5 stars

Lottie was professional from the start…

Lottie was professional from the start even when the original dress didn’t fit she got the next size sent to me before my date to wear it. Very cost efficient for expensive and classy fashion! I would highly recommend this service it was five star from start to finish!💕

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

I had been looking for this particular…

I had been looking for this particular dress everywhere but knew it wouldn’t come in time for my event. So happy to come across only once where delivery was perfect. So many compliments on this dress that looked brand new ! Definitely will be hiring from here again. Thanks Lottie for this amazing service xx

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality dress and really fast…

Great quality dress and really fast delivery - i hired for 8 days before my friends wedding so i had time to check it fits (and buy another if not) and it arrived way before my hire start date which meant i had plenty of time to decide and i loved it. Great quality - looked brand new on arrival!Thank you so much i will definitely do this again!!

July 16, 2022
Rated 5 out of 5 stars

I had been searching for a particular…

I had been searching for a particular dress for ages and finally found it available to hire on Only Once Dress Hire. I hired it for my friends wedding in Italy and had so many compliments!! The dress was even more beautiful than I imagined. The whole process was so easy and I will 100% be coming back for more 😍 thanks Lottie.

July 14, 2022
Unprompted review

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