ONP Solicitors Reviews 27,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the professionalism, efficiency, and helpfulness of the staff throughout various processes like home purchases and remortgages. Many appreciate the prompt responses and clear communication, which made complex procedures feel much smoother and less stressful. The user experience is often described as easy and straightforward, with some reviewers praising the effective progress tracking systems. However, some customers also noted issues with communication, experiencing slow responses or a lack of clear updates on their cases. A few other people also felt that the service could be impersonal, and some reported delays in the process, leading to frustration.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional handling of... See more

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear, prompt, and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, clear... See more

User experience

Consumers find the user experience to be positive, often describing the process as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently used ONP Solicitors and all we can say is that, we were very happy with all the services they have provided to us during our recent home purchase. Their prompt response, profession... See more

Rated 5 out of 5 stars

Ali at ONP was very helpful , any questions I had were answered immediately , when calling there it is very quick to get through to your case manager. We were on a short timescale and we completed ahe... See more

Company replied

Rated 5 out of 5 stars

ONP solicitors completed the conveyancing for my first home. Kate and her team were great throughout the purchase process. The app the company use as well is great, easy to see where the process is... See more

Company replied

Rated 5 out of 5 stars

I was recommended ONP by my equally amazing mortgage broker, who instinctively knew they’d be a great match for me. I really appreciated the clear communication and guidance throughout, and genuin... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

Charles made the the mortgage change…


Charles made the the mortgage change become easy no portal nightmare
Just one to one experience brilliant

May 5, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're happy to hear that the mortgage change process was easy and personalized for you. Thank you for sharing your brilliant experience with us!

ONP Solicitors

Rated 5 out of 5 stars

I remortgaged with this solicitors

I remortgaged with this solicitors. Using their app made everything straightforward and easy to understand.
Thank you

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that our app made your remortgaging process straightforward and easy to understand. Thank you for your positive feedback; we appreciate it!

ONP Solicitors

Rated 5 out of 5 stars

Thomas was very helpful.

Thomas was very helpful with whatever questions or information I requested. I was updated on the progress of my application.

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that the information we provided was helpful and that you were updated on your application's progress. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Very helpful and instantly responds

Very helpful and instantly responds! Thank you

May 5, 2026
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Reply from ONP Solicitors

We appreciate you sharing your experience with our helpful and prompt responses. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

So easy,straight forward,stress free,

So easy,straight forward,stress free,
Navigating the app was second to none.
I would use ONP all day long.

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that our app is easy to use and stress-free for you. Thank you for your positive feedback; we appreciate you choosing us!

ONP Solicitors

Rated 5 out of 5 stars

Smooth

Smooth, reactive process - thank you

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that the process was smooth and reactive for you. Thank you for your positive feedback; we appreciate it.

ONP Solicitors

Rated 5 out of 5 stars

Huge thanks to the agent who dealt with…

Huge thanks to the agent who dealt with my remortgage. Difficult case with opposing solicitors, estate management and leaseholders to deal with.
Good communication and timely.
Would recommend them highly

May 5, 2026
Unprompted review
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Reply from ONP Solicitors

We appreciate your recommendation. We're happy to hear that our agent's good communication and timely handling of your difficult remortgage, despite the complexities, met your expectations. Thanks for your feedback.

ONP Solicitors

Rated 5 out of 5 stars

Great and fast service

Great and fast service; Communication was always prompt and reassuring.
Their app is reliable and easy to navigate.
Would definitely recommend.

May 1, 2026
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Reply from ONP Solicitors

We appreciate your recommendation and are so glad to hear about your great, fast service! It's great to know our communication was prompt and our app reliable for you.

ONP Solicitors

Rated 5 out of 5 stars

ONP Take the Stress Away

ONP are amazing. This has been the stress less remortgage I have ever done. James and the team have dealt with everything. Kept me up to date every step of the way and the app is awesome. Highly recommend

May 5, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're so glad this was the stress-less remortgage you've ever done and that our team kept you updated every step of the way. It's great to hear that our app is awesome for you.

ONP Solicitors

Rated 5 out of 5 stars

Very easy process Saffi was very…

Very easy process Saffi was very helpful would definitely recommend ONP Solicitors

May 5, 2026
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Reply from ONP Solicitors

We're glad the process was easy and that our service was helpful. We appreciate your recommendation and positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Very happy with the service

ONP recently helped with 3 remortgages.
All 3 of the caseworkers helping me - Zohaib, Keir and Mariam made the whole process easy, predictable and timely, with good communication. Would certainly use again and recommend.

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that the remortgage process was easy and timely, with good communication from our caseworkers. We appreciate your recommendation and thank you for your feedback.

ONP Solicitors

Rated 5 out of 5 stars

Highly recommended

Nic from ONP Solicitors supported us throughout our remortgage process. He kept us regularly updated on the progress and answered our questions confidently and clearly. We are very happy with the service provided and would highly recommend him.

May 5, 2026
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Reply from ONP Solicitors

We're happy to hear that we supported you throughout your remortgage process. We appreciate your positive feedback and are so glad our regular updates and clear answers made you happy.

ONP Solicitors

Rated 5 out of 5 stars

Very friendly & professional service…

Very friendly & professional service that made our mortgage process very easy. The ONP app was very good and easy to upload documents. Chelsie our case handler was always available and supported us through the process with regular updates and support.

May 5, 2026
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Reply from ONP Solicitors

We appreciate your kind words! We're so glad our friendly, professional service and helpful app made your mortgage process easy. It's great to hear that you felt supported with regular updates.

ONP Solicitors

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with! Aimee was excellent and efficient in getting our house purchase completed. Highly recommended!

May 5, 2026
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Reply from ONP Solicitors

We appreciate your recommendation and are so happy to hear that our efficient service made your house purchase a pleasure. Thank you for your feedback.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service provided by ONP and

Excellent service provided by ONP and
Balal Ali and his team . Easy to use app to update information to and from the team .
Would recommend
Nigel Jordan

May 5, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're happy to hear that you found our service excellent and the app easy to use. We appreciate your recommendation and value your feedback!

ONP Solicitors

Rated 4 out of 5 stars

Very decent, prompt solicitors with solid ethics and reasonable cost...

Very decent, prompt solicitors with solid ethics and reasonable cost for their services. Process is quite straightforward but for newbies or people with no previous experience is might be too much to handle without proper guidance.

Charlie who has taken care about my purchase is very experienced indeed and she has replied promptly and acted really professionally. Sometimes instructions could be clearer and much more straightforward for new buyers but she clearly knows what is needed and when to act.

There was about 2 weeks delay in the process which I did not like at all but it is questionnable if other solicitors could avoided that delay or not.

4 out of 5 stars from me. I do recommend them to other first buyers like me.

April 30, 2026
Unprompted review
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Reply from ONP Solicitors

We appreciate your feedback and are glad you found our services decent and our costs reasonable. We acknowledge that the process can be challenging for first-time buyers, and we are always looking for ways to improve clarity. We regret the delay you experienced and appreciate your recommendation.

ONP Solicitors

Rated 4 out of 5 stars

Very decent, prompt solicitors with solid ethics...

Very decent, prompt solicitors with solid ethics and reasonable cost for their services. Process is quite straightforward but for newbies or people with no previous experience is might be too much to handle without proper guidance.

Charlie who has taken care about my purchase is very experienced indeed and she has replied promptly and acted really professionally. Sometimes instructions could be clearer and much more straightforward for new buyers but she clearly knows what is needed and when to act.

There was about 2 weeks delay in the process which I did not like at all but it is questionnable if other solicitors could avoided that delay or not.

4 out of 5 stars from me. I do recommend them to other first buyers like me.

April 30, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We appreciate your feedback and are glad you found our services decent and our costs reasonable. We acknowledge that the process can be challenging for first-time buyers, and we aim to provide clearer guidance. We regret the delay you experienced and appreciate your recommendation.

ONP Solicitors

Rated 5 out of 5 stars

Lauren kept us informed and updated us…

Lauren kept us informed and updated us regularly and informed us step by step. Happy with the service provided
Thank you
Liz and Adrian
Would highly recommend

May 1, 2026
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Reply from ONP Solicitors

We're happy to hear that you were regularly informed and updated throughout the process. We appreciate your recommendation and thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Highly recommend

I had the pleasure of working with Sarah Maddocks on my remortgage, and I was very impressed with her service throughout. She kept me consistently updated on progress, proactively identified and resolved potential issues, and ensured everything was anticipated and requested well in advance. Her thorough and organised approach made the entire process smooth and stress-free. I would highly recommend her to anyone seeking a reliable and diligent solicitor.

May 1, 2026
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Reply from ONP Solicitors

We're happy to hear you were impressed with the service you received! It's great to know the proactive approach made the remortgage process smooth and stress-free for you. Thank you for recommending our services!

ONP Solicitors

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