ONP Solicitors Reviews 27,947

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and quick response times, making the overall service and user experience smooth and stress-free. Many appreciate the clear communication and regular updates provided throughout their processes. However, some people were dissatisfied with the customer service, citing slow replies, a lack of clear updates, and feeling like they had to constantly chase for progress. A few reviewers also mentioned issues with the online portal not being updated and a perceived lack of urgency from some staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional handling of... See more

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear, prompt, and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, clear... See more

User experience

Consumers find the user experience to be positive, often describing the process as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an excellent service from all involved from start to finish. I will highly recommened using these services to my friends. Just to mention a Hugh thanks to Natalie Forwood for her patience and k... See more

Company replied

Rated 5 out of 5 stars

Although our mortgage provider selected ONP for the conveyance of our remortgage we have been specifically pleased with James who worked tenaciously to complete the complicated process. He kept our... See more

Company replied

Rated 5 out of 5 stars

Nighat, what an absolute pleasure it was to deal with this lady. She was always responsive and understanding of any queries I had. She dealt with everything in a steadfast manor. Couldn’t have bee... See more

Company replied

Rated 5 out of 5 stars

What an amazing and honestly worthwhile group of people to work for my house purchase. They are dedicated, and provide a friendly courteous service to ensure all our required and necessary steps are t... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 4 out of 5 stars

Great service

Great service ! Approachable and efficient in update of the process in every transaction

May 19, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We are so pleased you found our service approachable and efficient.

ONP Solicitors

Rated 5 out of 5 stars

I worked with Natalie Mountford at ONP

I worked with Natalie Mountford at ONP. I always felt I was in good hands. Her communication was spot on when it really mattered. I would recommend.

May 15, 2026
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Reply from ONP Solicitors

We are so glad to hear you had such a positive experience. Your kind words are truly appreciated, and we thank you for your recommendation.

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent transaction with…

I had an excellent transaction with this company. All my transactions went smoothly and the completion was prompt as planned . I will continue to use this services .

May 21, 2026
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Reply from ONP Solicitors

We are so pleased to hear that your transactions went smoothly and were completed promptly. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Conveyance of our Remortgage

Although our mortgage provider selected ONP for the conveyance of our remortgage we have been specifically pleased with James who worked tenaciously to complete the complicated process.
He kept our financial advisor and ourselves updated throughout. There was a slight delay in the process but this was not down to James and ONP. We would recommend ONP to others.

May 20, 2026
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Reply from ONP Solicitors

We are so pleased to hear of your positive experience with us. We appreciate you highlighting the excellent support received and are glad we could assist with your remortgage. Thank you for your kind recommendation.

ONP Solicitors

Rated 5 out of 5 stars

Very good experience

It was all straight forward and easy to communicate through the app.

May 21, 2026
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Reply from ONP Solicitors

We're glad our app made communication easy and straightforward for you. Thank you for your feedback!

ONP Solicitors

Rated 5 out of 5 stars

Very easy to deal with and explained…

Very easy to deal with and explained everything . Luke who I dealt with was superb and we also had some football chat which made the process much easier and relaxed . I fully recommend

May 21, 2026
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Reply from ONP Solicitors

We're delighted to hear we made the process easy and relaxed for you. We appreciate your recommendation and positive feedback.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish. Communication was clear throughout the process and everything was handled professionally and efficiently. Very happy with the experience and would happily recommend.

May 21, 2026
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Reply from ONP Solicitors

We're delighted to hear you had excellent service and clear communication. We appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

First class service.

First class service.
Tafadzwa our case manager was excellent.
Kept us fully informed and timings happened as Tafadzwa said they would.

May 20, 2026
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Reply from ONP Solicitors

We're so pleased to hear you received first-class service and were kept fully informed throughout. Thank you for your feedback!

ONP Solicitors

Rated 5 out of 5 stars

Tafadzwa was helpful and professional…

Tafadzwa was helpful and professional throughout the process, responding to my questions in a timely manner. I would recommend

May 20, 2026
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Reply from ONP Solicitors

We're so glad our team was helpful and professional, responding to your questions promptly. We appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

A seamless experience

Everything went smoothly with ONP Solicitors, from start to finish, and I appreciate how the team handled my case. There was a real sense of urgency with my situation, and it made a big difference knowing that they understood my circumstances and made my case a priority. Onyi, as my case manager, was fantastic throughout the process – communicated clearly at every step, and was thoughtful and supportive.

I would definitely recommend ONP Solicitors to others. They have a great team that delivers excellent service, and I'm grateful for the support I received from them.

Thanks again for everything!

May 19, 2026
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Reply from ONP Solicitors

We're delighted to hear that everything went smoothly and that our team handled your case effectively. We appreciate you recognizing our understanding of your circumstances and the priority given to your situation. It's wonderful to know that the clear communication and support were so helpful. Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

I used ONP Solicitors for the first…

I used ONP Solicitors for the first time to assist me as I was trying to get a mortgage, there service was fast and efficient and allowed me to access an online app to manage my case and communications / documents. I was communicated with regularly by Luke Whitmore and transaction / funds released to me promptly. I would highly recommend and would use them again.

May 20, 2026
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Reply from ONP Solicitors

We're so pleased to hear about your positive experience with our services! It's great that our team was efficient and that you found our online app helpful. Thank you for your recommendation; we appreciate it!

ONP Solicitors

Rated 5 out of 5 stars

It was an excellent service 100% from all involved.

It was an excellent service from all involved from start to finish. I will highly recommened using these services to my friends. Just to mention a Hugh thanks to Natalie Forwood for her patience and kindness helping me throughout the process. Another thanks to solictor Thomas Firth omg this man explained everything in detail step by step he deserves a medal. Thanks so much to everyone involved. 100% most grateful x

May 19, 2026
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Reply from ONP Solicitors

We're so happy to hear you received excellent service from start to finish! It's wonderful that our team's patience and detailed explanations made the process smooth for you. Thank you for your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

I would highly recommend ONP…

I would highly recommend ONP Solicitors. This was the second time I’ve needed a conveyancing solicitor. The first time was when I bought my first property, and I used a local solicitor because I assumed paying more would mean a better service. I couldn’t have been more wrong.

This time, after doing some research, I chose ONP Solicitors while both selling and buying a property. I was assigned Lynsey R, and she was absolutely amazing. Every time I called, she either answered straight away or quickly helped resolve my issue. In comparison, with my previous solicitor, I would usually end up speaking to an answering machine or secretary and rarely received a callback or proper resolution.

My first house purchase was a nightmare, and friends would always tell me, “that’s just how it is.” ONP Solicitors proved that wrong. The level of effort, care, and time Lynsey R put into my case was outstanding and made the whole process far less stressful.

I would highly recommend ONP Solicitors to anyone looking for a reliable and professional conveyancing service.

May 15, 2026
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Reply from ONP Solicitors

We are delighted to hear about your positive experience with our conveyancing service, especially after a less satisfactory previous experience. It is wonderful to know that our team provided such excellent support and made the process far less stressful for you. We truly appreciate your high recommendation.

ONP Solicitors

Rated 5 out of 5 stars

Very service from ONP

Very service onp , ryan was very helpful through the process

Thank
Mike

May 20, 2026
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Reply from ONP Solicitors

We are so glad to hear we provided excellent service. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Online app gave us oversight in…

Online app gave us oversight in realtime of all matters. Regina was extremely professional, responsive to messages and the whole process was smooth. Highly recommended.

May 20, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're so glad our online app provided real-time oversight and the process was smooth.

ONP Solicitors

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this company. The whole process was smooth, professional, and easy to follow. Communication was clear throughout, and the team was always helpful and quick to respond to any questions I had.
The application process was straightforward, and everything was handled efficiently and on time. I really appreciated the professionalism, transparency, and customer support provided during the entire experience.
I would definitely recommend this company to anyone looking for a reliable and stress-free service.

May 20, 2026
Unprompted review
ONP Solicitors logo

Reply from ONP Solicitors

We're happy to hear you had a very positive experience with us! It's great to know the process was smooth, professional, and easy to follow, with clear communication and a responsive team. We appreciate your kind words about our professionalism, transparency, and customer support. Thank you for recommending our service!

ONP Solicitors

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with this company. The whole process was smooth, professional, and easy to follow. Communication was clear throughout, and the team was always helpful and quick to respond to any questions I had.
The application process was straightforward, and everything was handled efficiently and on time. I really appreciated the professionalism, transparency, and customer support provided during the entire experience.
I would definitely recommend this company to anyone looking for a reliable and stress-free service.

May 20, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear you had such a positive experience with us! It's wonderful to know the process was smooth, professional, and easy to follow. We appreciate your kind words about our clear communication and helpful team. Thank you for recommending our service!

ONP Solicitors

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