ONP Solicitors Reviews 27,949

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,517 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and quick response times, making the overall service and user experience smooth and stress-free. Many appreciate the clear communication and regular updates provided throughout their processes. However, some people were dissatisfied with the customer service, citing slow replies, a lack of clear updates, and feeling like they had to constantly chase for progress. A few reviewers also mentioned issues with the online portal not being updated and a perceived lack of urgency from some staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional handling of... See more

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear, prompt, and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, clear... See more

User experience

Consumers find the user experience to be positive, often describing the process as smooth, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an excellent service from all involved from start to finish. I will highly recommened using these services to my friends. Just to mention a Hugh thanks to Natalie Forwood for her patience and k... See more

Company replied

Rated 5 out of 5 stars

Although our mortgage provider selected ONP for the conveyance of our remortgage we have been specifically pleased with James who worked tenaciously to complete the complicated process. He kept our... See more

Company replied

Rated 5 out of 5 stars

Nighat, what an absolute pleasure it was to deal with this lady. She was always responsive and understanding of any queries I had. She dealt with everything in a steadfast manor. Couldn’t have bee... See more

Company replied

Rated 5 out of 5 stars

What an amazing and honestly worthwhile group of people to work for my house purchase. They are dedicated, and provide a friendly courteous service to ensure all our required and necessary steps are t... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

My solicitor Coral Webster was very…

My solicitor Coral Webster was very helpful and was always on hand to support eith any queries I had. Great solicitors.

May 15, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and are glad our team was helpful and supportive with your queries.

ONP Solicitors

Rated 4 out of 5 stars

My experience was satisfactory and all…

My experience was satisfactory and all that it should be. I believe it would be more efficient and certainly more confidential if business was conducted on paper.

May 18, 2026
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Reply from ONP Solicitors

We appreciate your feedback and understand your concerns regarding confidentiality. We are always working to enhance our processes for everyone.

ONP Solicitors

Rated 5 out of 5 stars

Highly recommended the onp Solicitors.

Thank you, Sarah Hamilton Highly recommended the onp Solicitors.
They were handling my case so smoothly and efficiently.
I had a great experience with them. They explained everything very well step by step.
I will recommend onp Solicitor to everyone
they Done great job,
I had a great journey with them till get my own house.

May 18, 2026
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Reply from ONP Solicitors

We're so pleased to hear that your case was handled smoothly and efficiently, and that you had a great experience. It's wonderful to know everything was explained well. Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

I would definitely recommend ONP

I would definitely recommend ONP. They were quick to respond and happy to answer my queries throughout the process. Managed to complete within 3 months. Thank you Paul

May 18, 2026
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Reply from ONP Solicitors

We are so happy to hear about your positive experience and appreciate you sharing your kind words. We are glad we could assist you efficiently.

ONP Solicitors

Rated 5 out of 5 stars

Thank you

A ridiculously protracted affair, ONP got the deal over the line, thank you.

May 18, 2026
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Reply from ONP Solicitors

We appreciate your kind words. We are glad we could assist you.

ONP Solicitors

Rated 5 out of 5 stars

Probably the best conveyancing…

Probably the best conveyancing solicitor i have used. Fast responding to both mine and the sellers solicitors enquiries. Vikki was very easy to contact and extremely helpful if out of office her delegates picked up any tasks needed to be done seamlessly. The experience here was totally different from previous experiences in a very positive way. 100% recommend.

May 18, 2026
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Reply from ONP Solicitors

We're delighted to hear that your experience was so positive and that our team was responsive and helpful. Thank you for your strong recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great customer service

Great customer service, on the ball with any questions I had, would use again.

May 18, 2026
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Reply from ONP Solicitors

We are so glad we could help! We appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Efficient, supportive and professional …

They took me through the remortgage process in a very professional, efficient and personal manner. I felt supported throughout the process even in dealing with challenges.

May 18, 2026
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Reply from ONP Solicitors

We're so pleased to hear our professional and efficient approach supported you through the remortgage process, even with challenges. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Top marks

Excellent service and on the ball reactions, Aimee and her team were so friendly and responsive

May 18, 2026
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Reply from ONP Solicitors

We are delighted to hear you received excellent, friendly, and responsive service. Thank you for your wonderful feedback!

ONP Solicitors

Rated 5 out of 5 stars

Romaan is your man

Roman Aziz from ONP solicitors has been fantastic and praised by the estate agents too! Fast response, easy to use app and very productive! I would recommend to anyone, thank you!

May 15, 2026
Unprompted review
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Reply from ONP Solicitors

We appreciate your recommendation and 5-star review! We're so pleased with your positive experience and that our app was productive.

ONP Solicitors

Rated 5 out of 5 stars

The service provided was fast and…

The service provided was fast and efficient. All questions were answered immediately and professionally.

May 15, 2026
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Reply from ONP Solicitors

We're so glad to hear we provided fast, efficient service and answered all your questions professionally. Thank you!

ONP Solicitors

Rated 1 out of 5 stars

First time buyer here!

First time buyer here!
Initially, my experience with them was smooth and straightforward. Not until 3 days before completion date, I was told that they can no longer act on our behalf.
And their reason was unacceptable as we were not told in the early days that the issue will create a major problem towards the end.
So disappointing.

May 11, 2026
Unprompted review
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Reply from ONP Solicitors

Thank you for taking the time to leave a review. We are sorry to hear that the service provided has fallen below your expectations. We have tried to reach out to you for more information but to no avail. We would like the opportunity to discuss the matter with you and invite you to contact us at your convenience.

Rated 5 out of 5 stars

Really good and efficient

Really good and efficient. They made the whole process simple. They also have an app which allows you to see what needs doing and highlight where in the process you are.

May 15, 2026
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Reply from ONP Solicitors

We're so glad we made the process simple and efficient for you. It's great our app was helpful!

ONP Solicitors

Rated 5 out of 5 stars

I would highly recommend ONP…

I would highly recommend ONP solicitors. Having used various ones in the past, this one was the best. The prices were also very good and for no negative reason. They were easy to get hold of when needed, very proactive. Niall was particularly good 👍🏼

May 15, 2026
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Reply from ONP Solicitors

We're so glad to hear we provided the best experience you've had with a solicitor. We appreciate your positive feedback and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

I had an excellent experience with Emma…

I had an excellent experience with Emma my solicitor during my house purchase. From start to finish, the service she rendered was professional, efficient, and reassuring.

Communication was always clear and prompt, and I was kept informed throughout every stage of the process.
Buying a house can be stressful, but she made everything feel much smoother and easier to manage. She was always willing to answer questions, explain things clearly, and provide support whenever needed.

I truly appreciate all the hard work, dedication, and attention to detail shown throughout my purchase. I would highly recommend her services to anyone looking for a reliable and professional solicitor.
Emma you are one of a kind. Thanks a lot for all your help

May 15, 2026
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Reply from ONP Solicitors

We're delighted to hear about your excellent experience during your house purchase. We appreciate your feedback regarding the professional, efficient, and reassuring service. It's wonderful to know that our clear communication and support made the process smoother for you. Thank you for your kind words and recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Great service

Great service, always available if you need answer professional and communications great overall

May 15, 2026
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Reply from ONP Solicitors

We appreciate your kind words and 5-star review! We're glad you found our service great and professional.

ONP Solicitors

Rated 5 out of 5 stars

Gemma Bower - exceptional solicitor

The solicitor Gemma Bower who had dealt with my complex sale was outstanding. Continuously went above and beyond for me with this sale. I genuinely could not have asked for a better person to complete this sale. Highly recommend 11/10 service and for any / all future purchases / sales, I will be using ONP and asking explicitly for Gemma Bower. Astonishing work Gemma it hasn’t gone unnoticed and I really hope management see this and give you some incentive for the dedication and hard work!

May 15, 2026
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Reply from ONP Solicitors

We are so pleased to hear about your exceptional experience with one of our solicitors. It's wonderful to know that their dedication made such a positive impact on your complex sale. We truly appreciate your kind words and high recommendation.

ONP Solicitors

Rated 5 out of 5 stars

Remortgage

Straight and easy to deal with all updates by text . This is a method rarely used by conveyancing solicitors. Rebecca dealt with my remortgage very efficiently.

May 15, 2026
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Reply from ONP Solicitors

We're so happy to hear you had such a positive experience with our remortgage process and appreciated our communication method. Thank you for your kind words!

ONP Solicitors

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