Fraud alert!!! Report immediately I haven’t even signed up to this company at all! I have been charged £29.50 on my credit card which my solicitor will be taking up with this company if they don’t re... See more
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Absolutely shocking!!! Been taking money out of my account for three months without any kind of confirmation. No e-mail or letter to let you know that you are signing up for a subscription. Disgust... See more
I haven’t even signed up to this company at all! I have been charged £29.50 on my credit card which my solicitor will be taking up with this company if they don’t refund me immediately. I have had zer... See more
Another fraud - money taken from me that I did not sign up for. No correspondence or anything, no agreement number no user ID or anything. No idea how to link a payment to an account so obviously no... See more
Company replied
They've done it again!
I got a call earlier in the week following my review, and they said they'd refund my money.
However, they refunded it the next day and I've noticed today that they've taken it AGAIN!!!!
This is ridiculous!
Please contact me on my telephone number you contacted me on Monday 11 September, I need a refund! And PLEASE STOP TAKING MONEY FROM MY ACCOUNT!
They asked me for my details a few days ago and nobody contacted me! This is a scam company I need to change my bank!!
September 16, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Absolutely disgusted with the service…
Absolutely disgusted with the service they robbed me of 30 pounds I went for a loan and ended these scumbags taking 29.50 of my card I've only just got a job so I needed a bit of money now I have nothing cos of these
September 15, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Absolutely horrified to find £29 stolen…
***UPDATE: 18:20pm I’m pleased at the prompt refund I have received and I appreciate it BUT!!!!! Please whatever the reason myself and so many others are in this situation there is a huge flaw in whatever your trying to sell, we merely carried out an ID check in good faith by giving our card details and somewhere we’ve been falsely put into a contract for something I don’t even know what, no emails etc is a huge red flag for starters to confirm etc please please don’t do this to anyone else!!!!***
ALSO: I’ve emailed in to BBC watchdog to look into this!
Absolutely horrified to find £29 stolen from my bank this morning. Someone better get in touch with me immediately I’m a student nurse mum of 3 just got my bursary and you have stolen £30 out my bank because I verified my card stupidly desperate for a loan to get me through a tough month! Absolute pigs why on earth would I sign up for this in the situation I’m in. Will be reporting to financial ombudsman and sending this into BBC watchdog to investigate this scamming filth! You should be ashamed whoever you are.
September 15, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Had £59.00 taken from my account within 1 week
Had £29.50 taken from my account on 7th…
Had £29.50 and £29.50 taken from my account within 1 week. Have asked for a refund for the last payment trying to be fair but they have refused to refund it. Now i feel i should get the two payments back. Real Scammers. Never signed up for this & have contacted my bank. Total scam. Will be taking it further if I don't get a full refund of 59 pounds. And their customer service are so rude as well.
August 30, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Had £29.50 taken from my account on 7th…
Update. Got a full refund today - thanks.
Had £29.50 taken from my account on 7th Sept but apparently on Aug 14 I signed up to one of their affiliates after paying 14p to check my account. Have asked for a refund but I'm past the 14-day cooling-off period. Have cancelled any subscription I had. Never signed up for this & have contacted my bank. Total scam. Will be taking it further if I don't get a full refund.
September 11, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Scammers
Scammers gave me 1 months refund but they had taken 2 lots of money
September 9, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Dear pydonsavings
Dear pydonsavings, thankyou for the refund of £29.50 unfortunately your still 2 payments short could you resolve this sooner rather than later thankyou
September 9, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Scammers
My account is about to be debited from savings.co.uk please i don't have any subscription with you people i want that debit stopped.
Is still pending but my bank said I should contact you people
September 8, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
No information and scam
No information and signed in a different name. No account and I’m charged? Tried to contact to get a refund and cancel but no information was available and no email confirmation. Total scam as I tried to cancel it before the 14 day deadline and the link is broken
September 8, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
SCAMMERS WHO IGNORE EMAILS
UPDATE... have today received a full refund after replying to below message. .... Absolute scammers. Taken £29.50 from my account with no permission. I logged into their website to see if there was an account and put in my email and password reset but surprise surprise the link is broken. I emailed them and they gave the the rubbish about I had signed up and must pay but they will cancel any future payments. I have sent them another 2 emails which have been ignored completely. SCAMMERS and no existing customers services!! Will be seeking further advice.
September 1, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Total SCAM I verified 14p to go out my…
Total SCAM I verified 14p to go out my bank to get a payday loan then decided I didn't want to go ahead with the loan, for this company to take £29.50 out my bank twice in like 3weeks, there saying I agreed to some terms and conditions to sign up to a savings scheme no I didn't at all and when I managed to find there number and contact them they were no help at all, said I out of the 14day cooling period, with no email confirmation or login details etc how am meant to cancel when I'm not aware what I've signed up for! I will be taking this further I try for a loan then you guys wanna take money! Why do you think we was trying for a loan in the first place? It's discusting this will be all over social media and everything! I have 2 kids how can you do this to people!!!!!
August 6, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
I have also been scammed outta 29.50…
I have also been scammed outta 29.50 when i called them they refused to help me i cant afford food this week now they say u sign up but thats a lie the trick u if u dont refund my 29.50 i will be taking this company to a small claims court and then u will be paying court fees compensation for the theft from my account and the distress u have caused allso just added u have said u meeaages me privately but i have no message were are u messageing me ????
September 1, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Got charged £29.50 for no reason when…
Got charged £29.50 for no reason when securing a loan, awful scam tactics. I would like a refund and immediate cancellation thankyou.
August 31, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Had £29.50 taken out from my bank…
Had £29.50 taken out from my bank account today without my knowledge. Phoned the company to be told I would not get a refund because it's been over 14 days cut off. I told him that I approved the 14p off my account and not the £29.50 but he stated it's in the terms and conditions which nobody ever reads. I then proceeded to tell him that his company are ripping thousands of people off who are possibly in hardship right now. Absolute joke of a company and a complete and utter SCAM. THIS COMPANY SHOULD BE ASHAMED OF THEIRSELVES.
I have phoned my bank and they have blocked the company from taking out any more payments and need to call the bank back in 15 days to dispute the payment, which I will be doing.
Update.
Spoke to the same agent this afternoon. Makes me think this is a one man band....
Also my bank said the 14p came out 10days ago, not 15 days which they are saying. The agent also first said "I'm assuming you are calling to cancel".... A bit suspicious in my books.
I have given them the only details I have which is my name and phone number as was never ever given an email with a reference number on it. This reply below from them is just to cover themselves. It's all BS.
August 31, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
They’ve taken nearly £30 out my account…
They’ve taken nearly £30 out my account and I have no idea how they ended up with my account details! Can’t find anywhere on their website either to cancel if
August 25, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Scam company
Scam company. They target vulnerable people who are searching for payday loans.
They get you to verify a 14p payment and then set up a subscription fee of £29.50 without your knowledge or permission
August 25, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
theses have taken money from me 29.50 i…
theses have taken money from me 29.50 i havent agreed to have that taken from me total scam i dont know how to contact them as would like a refund
August 25, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
SCAM
SCAM! The have taken almost 30 quid out of my bank I didn’t even knew I signed up to this. As a mother of 2 kids why are you taking 29.50 out of people bank account!
August 25, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
Taken money from me I never agreed to I…
Taken money from me I never agreed to I would like my money back I have tried to go on website to unscripted buy with no luck I didn't sign up to this
Update matter as now been resolved and got my money back thank you
August 18, 2023
Unprompted review
Reply from Onsavings
We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.
We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.
Kind regards,
Customer Service Team
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