Bought an NIU NQI GTS SR bike at a very good price. Lenny Partridge negotiated the process, answered all my questions, give me advice (on request) about helmets and gloves, agreed to fit top box, advi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited the bike dealership in Southwick today, and Alex was fantastic! I recently passed my CBT and don’t know much about motorcycles or scooters yet, but Alex took the time to explain everything c... See more
Purchased my son his first scooter with a helpful salesperson dan mear. Talked us over everything even helped with the insurance! Gave his mobile number so we could watsapp any questions regarding the... See more
Bought a Nui Scooter over the web from On the Wheel. Received a prompt email from Alex Hodgett who then, over the phone guided, us through the whole process. We went to visit On the Wheel to find the... See more
Company details
Information provided by various external sources
Used Motorbikes for sale in Brighton & East Sussex: On The Wheel: Great selection of used Bikes for sale, competitively priced & finance available!
Contact info
United Kingdom
- onthewheel.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional
Easy going, patient, gave me good advice and answered all my questions.
Very knowledgeable and very helpful
Lenny was very knowledgeable and very helpful explaining pros and cons of each bike I was looking very easy to deal with
Very polite and quick and made the…
Very polite and quick and made the process very easy
Efficient and professional
MT07
I bought my MT07 from on the wheel and PX my cb125f, absolutely loving my new bike , Lenny was very helpful and answered any question I had and made the process so easy, had additional accessories fitted and got done in a week, customer service skills on point , highly recommended, haven’t stopped smiling since I picked the bike up, thank you again for all your help :)
Lennie sells another based on personal service.
Lennie continues to serve great and as new motorcycles and offers fantastic personal service. He is attentive, listens understands and above all else is friendly.
He is a credit to "On the wheel".
Well done guys, I'll be back for my third bike soon.
Bad Aftercare.
I initially thought i'd had a good experience with OnTheWheel as a brand new rider. They were seemingly knowledgeable, not pushy and made the experience quiet easy.
Unfortunately however, I have since learned that the bike I bought was overpriced and their aftercare has been pretty terrible.
I had some concerns about my bike and instead of saying that'd test ride and look at it, they just wanted to send me to P&H Crawley and shirk the responsibility.
I am now ready to sell my bike and they are ignoring all of my communication, they did say they'd be happy to buy the bike back when i was ready to upgrade. Just plane rude.
Excellent store
Excellent store! Some of the best bikes at the best price I’ve seen. The salesman are very helpful with finding your specific needs and wants in a bike and make sure you leave with exactly that! Was very fun. Candy store.
Outstanding Service
Jordan was super helpful, honest and decent. Really exactly what you are after when buying or selling.
Great service
Impressive service from Jordan, Tracey and Tyler. Was selling my son's motorbike for him and everything was simple. Received a deposit to secure the bike and the full amount previously agreed on collection.
Excellent service
Nice showroom, and motorcycles for sale are well presented. I have been assisted in my purchase by Lenny (Sales Executive), who has been extremely helpful throughout. Pleasant chap to deal with face to face, very knowledgable, and communication has been excellent. Would certainly consider On The Wheel again for any future purchases.
Vespa GTS 300 Super
Been after a scooter for ages and saw one I liked the look of on their website just before Christmas. Popped down to the showroom in Southwick and 2 weeks later it's mine. Great condition and a good price. Would like to thank Lenny for all of his help and will certainly use them again if I purchase another bike
Professional and friendly
Could not be any happier with the experience Jordan provided me with and I would happily recommend on the wheel to anyone wanting a new motorcycle
Thank you
This is my first time of using this motorcycle dealer, I found from my first phone call that they are very helpful. When I arrived I met a salesman Lenny Partridge who was a pleasure to meet, he gave me all the info that I wanted and gave me all the time I needed to make a decision. After my experience with them I would be happy to use again and recommend them.
Great stuff really happy
Went in today to look at my first moped... lenny was super helpful put me at ease and helped by answering all my questions... really helpful as this is my first bike and I didn't have a clue what I was looking at what was best for me left feeling really happy with my decision and service I received
I brought a bike form onthewheel last…
I brought a bike form onthewheel last year sadly this was written off after a accident. Lenny Partridge was great last year so i retuned this year to have a look at a bike. Lenny was on hand again to help with all my questions and i have purchased another bike i can't thank Lenny Partridge enough for his great service.
Thanks
Colin Douglass
Lenny was helpful
Lenny was helpful, informative and genuine. We bought my daughter’s first scooter and the experience was easy and we feel well informed. We were not sold anything we didn’t need and we will certainly be back to OnTheWheel in the future. Thank you Lenny.
Great fast Service
Great fast Service, Lenny Partridge went above and beyond to help & advise, i will certainly buy from on the Wheel Again ..
Great customer service
Jordan dealt with my enquiry and couldn't have been more helpful.
Lovely guy to deal with and great service.
I had great experience with On the…
I had great experience with On the Wheels, I bought a new bike at a great discounted price and with a small deposit to reserve and Lenny Partridge was very helpful in answering my questions, he was very concise and quick to get back to me. I felt very secure in buying motorcycle from them unlike my previous experience with some other vendor.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








