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Rated 2 out of 5 stars

I have had excellent experience in past years but this time, I have had trouble getting any response, either through the website or direct email to Peter. I need some customer service! Brian

Rated 5 out of 5 stars

Peter is very good with his customers, he's very reasonable and kind. definitely recommended and one of the best opal accessories you can find.

Rated 5 out of 5 stars

Opalmine.com is the only site where I purchase opals. I've been buying from them since about 2005, and have never had any complaints, or even any experiences less than excellent. Even when the purcha... See more

Company replied

Rated 4 out of 5 stars

I purchased an Opal pendant few months ago, It was delivered on time and I also got another pendant as a gift. the service and product quality are great. Thanks a lot, I'll be back for more Opal produ... See more

Company replied

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4.1

Great

TrustScore 4 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service

They had top notch customer service. They were very quick to answer any questions or concerns I had. Checkout and delivery was quick and painless. Would recommend in a heart beat.

March 7, 2017
Unprompted review
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Reply from Opalmine

Garrett, thanks so much for your report. This inspires us to keep up the high standard. Just keep in mind our perpetual guarantees. we are here for you at all times should you ever have a concern. best wishes, Peter

Rated 5 out of 5 stars

Enjoy doing business

Every purchase i have made with Peter has met or exceeded my expectations

March 4, 2017
Unprompted review
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Reply from Opalmine

Josh, thanks so much for the rating much appreciated,. I will try to do even better in future to aim for the five stars. Best wishes Josh, Peter

Rated 5 out of 5 stars

Trusted site and friendly personnel

My first by from opalmine.com was in 2008. Always pleaseure to do business with owner, opal expert Peter Brusaschi.

March 4, 2017
Unprompted review
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Reply from Opalmine

Vladimir, its been great to get to know you. Would love to visit Russia one day. In the meantime hope to do lots more business. Hope to see you again soon. Peter

Rated 5 out of 5 stars

Excellent Quality

Always receive orders in a timely manner and quality is excellent.

March 4, 2017
Unprompted review
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Reply from Opalmine

Naomi thanks a lot of the great rating!! much appreciated. Hope all is well in your business. Best wishes, Peter

Rated 5 out of 5 stars

Excellent Quality

I ordered opal earrings for my daughter for Christmas. They arrived on time and were very beautiful. I had a little mix up which caused me to interact with the company. They responded politely and very professionally. I was very satisfied with this transactions and would definitely purchase from Opalmine again.

March 3, 2017
Unprompted review
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Reply from Opalmine

Janet your five star report is much appreciated and i am so happy that you mentioned there was a mix up with the order. This is so good because it shows that things dont always go the way we think they will and when things dont work out its good for folks to see how its handled. great!! very best wishes Janet. good to hear from you again. Peter

Rated 5 out of 5 stars

Amazing service

I would like to say that Opamine.com is amazing. I got my wife a set of Opal earrings that are wonderful. She lost one of the earrings one day and Peter went above and beyond to try and help us replace the missing earring. I whole heartedly recommend Opalmine to anyone.

March 2, 2017
Unprompted review
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Reply from Opalmine

Thanks Rodger for your star rating and your report about the lost earring. We try as much as we can to give folks support, not just sell things as that's the way we like to be treated when we buy things. And of course its all positive because we get nice reviews like the one you gave us which give folks confidence to deal with us. thanks again Rodger. Peter

Rated 4 out of 5 stars

Good item

Everything Good (shipment, price, etc) apart From it Was made in China.

March 2, 2017
Unprompted review
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Reply from Opalmine

Ilaria. thanks for your trust gauge report. Keep in mind everything you get from us has a perpetual international guarantee. and All our opals are genuine Australian. we are always here for you if needed. thanks again, Peter

Rated 5 out of 5 stars

Great opal seller

I recommend this company. Great services, good advices, fast delivery, very good jewelry.

Catalin

March 2, 2017
Unprompted review
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Reply from Opalmine

Catalin, thanks for your five star review and encouraging comments. best wishes, Peter

Rated 4 out of 5 stars

Opal jewellery from a trusted source

The opal jewellery I bought from this site was exactly as described and good value for money.

March 2, 2017
Unprompted review
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Reply from Opalmine

Thanks Sonja! Much appreciated. keep in mind our international guarantee is perpetual. always here for you when needed. best wishes, Peter

Rated 5 out of 5 stars

Great Opal store! Excellent products and service!

I have purchased wonderful opals here! Great service, delivery & product!
Everything I order is true to the internet sight. Delivery is excellent and
each item is beautifully crafted. I have no hesitation in recommending Opalmine for your jewelry needs!

March 2, 2017
Unprompted review
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Reply from Opalmine

Thanks a lot Jill for the fives stars and your offer to recommend. Much appreciated. Peter

Rated 5 out of 5 stars

5 Stars!

Fast service - Beautiful and unique opals you can't find in a jewelry store!

March 1, 2017
Unprompted review
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Reply from Opalmine

Thanks so much for your give star report. much appreciated!! best wishes, Peter

Rated 5 out of 5 stars

Stellar customer service and quality merchandise

The opal necklace was amazing and so was Peter's personable communications. Opalmine will be the first place I go to for opal purchaes in the future.

March 1, 2017
Unprompted review
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Reply from Opalmine

Richard I am so happy that the opal necklace was to your liking. Keep in mind i am always here for you in case you need follow up. Our international guarantee is perpetual. very best wishes, Peter

Rated 5 out of 5 stars

Great service

Highly recommend. excellent company.

March 1, 2017
Unprompted review
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Reply from Opalmine

Nadejdine, thanks very much for recommending opalmine. the five stars says it all. Best wishes to you and your family, Peter

Rated 5 out of 5 stars

Great

Great jewelery and great customer service!

March 1, 2017
Unprompted review
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Reply from Opalmine

Potaternater, thanks for the fives stars. It means so much to use. best wishes, Peter

Rated 5 out of 5 stars

Unexpected yet incredible service

I ordered opal jewelry for my girlfriend as a Christmas present. We visited Oz together a few years ago and she fell in love with the opals there. After shopping through a few suppliers, I found Peter's offerings to be by far the most elegant for the price. After ordering, he checked in with me to make sure he could get the product overseas on time (I had ordered quite close to the holiday). He was a gentleman and knew how to provide courteous service. He even included a small gift in the securely packaged delivery. Cheers to Peter!

March 1, 2017
Unprompted review
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Reply from Opalmine

Michael, your comments are so meaningful and right from the heart. thank you so much. and keep in mind our international perpetual guarantee. very best wishes Michael. Peter

Rated 5 out of 5 stars

Opalmine is the only place I shop for Opals!

I've been purchasing opal jewelry from Peter at the Opalmine for a few years because he offers a wide variety of opals, jewelry styles and prices, along with great photos of the pieces. Even though the pictures on the website are very representative of the actual piece, I'm always amazed at how beautiful the boulder opal pieces are when they arrive. When I'm looking at a couple of pieces, Peter knows what I've purchased before and can guide me to selecting the next piece to add to my collection. I have some necklaces and earrings, so I'm watching for the perfect ring! Thanks Peter!

March 1, 2017
Unprompted review
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Reply from Opalmine

Thanks Diane for the wonderful recommendation and the five stars. It means so much. very best wishes to all, Peter

Rated 5 out of 5 stars

Great customer service

I was very happy with the customer service and impressed by the shipping to U.S. The product was just as beautiful as advertised and I would buy from them again.

March 1, 2017
Unprompted review
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Reply from Opalmine

thanks Sarah for giving us five stars. Much appreciated. Best wishes to all, Peter

Rated 5 out of 5 stars

Top notch customer service

This has to be the best customer service experience i have had in my life. peter was diligent to put any concerns I had to rest and promptly took care of me to my complete satisfaction! Will definitley order from him again!

March 1, 2017
Unprompted review
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Reply from Opalmine

Roberto, nice to hear from you again. Hope all is well in Buffalo and thanks for the five stars. It was great to see you lot in Melbourne, Peter

Rated 5 out of 5 stars

Highly recommended

Opalmine sell the most beautiful opals and Peter goes the extra mile to ensure you are happy. I had a problem with a pendant and he replaced it free of charge going to a great deal of trouble to find a replacement that I was happy with. That also involved shipping it to the UK. Wouldn't hesitate to do business with again.

February 28, 2017
Unprompted review
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Reply from Opalmine

Thanks so much Kathryn. Your rating means so much to me. So happy that things turned out OK with the pendant. Hope all is well with it still and of course you remember that our international guarantee does not disappear in one year, whether you have kept the receipt or not. we are just en email away. very best wishes to you and the family, Peter

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