Open Road Access Reviews 125

Great communication, on time very happy.
Graeme was a pleasure and very knowledgeable, thanks.

I was looking for a minivan to take us on holiday,, I have a disabled daughter in a wheelchair ,,, the mini bus we got was perfect for our needs ,, with easy access at the rear for my daughter and plenty of room for the luggage and passengers. Sunny our rep explained everything and even went over some things again,, the company explained all that would happen at each stage from drop off to collecting well done to a great company

Graeme has brought our hire car to us through ORA and my experience was very good. He went through everything thoroughly and I am happy that I know how to use the vehicle with confidence.

Great service from start to finish. Friendy informative delivery, having never used a WAV before, highly recommended this company

We are so happy to have found this company . From the initial enquiry to the delivering of the superb car everything was perfect. The car itself was fabulous easy to drive lots of space and the collection of it was as planned Brilliant

Once again we hired a vehicle from ora and from start with Jade the order was spot on exactly what we wanted and to the driver Tom Parker the whole delivery went perfect showing us how it all worked he was on time and went over and above to ensure I was happy with the vehicle will not hesitate to use your company again

great service from first contact to last wav vehicle supplied for holiday with family with one wheelchair user perfect for all our needs thank you all at open road access i would use again without hesitation

We needed a replacement wheel chair accessible vehicle for my son as his was in for urgent repairs. ORA were quick to source an a vehicle and had it delivered within 48 hours. When we needed the hire extended they sorted that and I have been very happy with the service given. Will use again and will happily recommend them to friends and family

Absolutely outstanding service from ORA. Helpful and friendly staff on the telephone, with excellent communication.
I needed a WAV for my mum to attend my dads funeral and the whole process from booking to delivery/collection was effortless. Very reasonable rates of hire and have already recommended them to friends.
Thank you ORA for your excellent customer service during a very difficult time.

What a great company!
I needed a car to get my Mum to my Dad's funeral. They exceeded my expectations at every stage. They were courteous and patient over the phone, explaining about the various cars on offer. I received ETA notifications the day before delivery from the driver, NAZ, who on the day explained how to safely use the wheel chair ramp. Like the head office staff, he was so helpful, polite, and patient. I honestly couldn't recommend them more. Even the Funeral Directors wanted their details it seems so hard to find a company that provides a service like them.

Oh, and the price was so reasonable too - I honestly wonder how they can provide this level of service at the price they charge.

Brilliant!

Thank you ever so much. The day went smoothly in no small part thanks to you.

Open Road Access definitely saved the day! After hitting multiple barriers due to accessible vehicles for my wheelchair bound uncle to attend my wedding - the idea of hiring a WAV came to mind. After a quick google search, along came Open Road Access. From first contact they were ever so helpful! Speedy, prompt replies including as much detail as they could in order to reduce the amount of back and forth needed and within a day or so the vehicle was booked for me! (I suspect they’d be much quicker had I phoned instead of insisting on email but I was at work!).
The wedding day came and my day was made when the WAV arrived, well inside the time frame I had requested and in a very high standard too. Returning the vehicle was just as easy and overall I was overwhelmed with how straight forward the whole transaction was! I would definitely recommend them to anyone facing the same struggles as we were - we’re even considering a longer term higher to take my uncle away for a few days. Thank you so much to Open Road Access for definitely making the open road accessible for my uncle and those in similar situations!

Great service from start to finish. Competitive price, good communication. Car was delivered clean and in perfect condition. Andy who dropped off and collected the vehicle was very friendly and knowledgeable. Would definitely recommend this company.

From finding this company via Google search, to handing back the hire vehicle to Ferg its been a pleasure dealing with them. No hidden costs, very well priced in line with normal vehicle hire. All the team members are very good communicators which is so important in today's environment. Andy who dropped the car off was very charming he even brought in a package left at our front gate by Amazon. I very much recommend this company and already have passed on the details to clergyman at a funeral I attended yesterday.

It’s the first time I have had to hire such a vehicle and I can’t thank your assistants polly and jade enough for the way they helped me out give them a big thank you from me I will certainly hire from you again and I would also like to thank your drivers especially Andy Stubbs for all his help explaining the set up for my wife’s wheelchair x

We needed a wheelchair access car to enable my dad to attend a funeral. ORA were extremely helpful and managed to get us a car at short notice to suit our needs, which took the pressure from us at a difficult time. The staff were friendly , helpful and went to great lengths to get us what we needed. A fast reliable company and reasonably priced . Would highly recommend.

We found open road access very helpful indeed, we needed a wheelchair accessible vehicle to get to hospital. open road delivered. top marks