Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more
Company replied
We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more
Company replied
Ive never had customer service like this. Ive been in bars and restaurants and waited longer for help or service. From a person i can see. This is primo, tutti di capo,nobody will top this; t... See more
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Company details
Written by the company
Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!
Contact info
4153 Clair Street, 76706, Waco, United States
- +212 658840739
- Support@optictv.online
- optictv.online
4.8
Excellent
124 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great service to go with IPTV player on…
Great service to go with IPTV player on my Apple TV. Definitely staying here and continuing to have their service.
April 21, 2026
Unprompted review
Reply from OpticTV
Thank you for your great review! 🙏
We’re very happy to hear that you’re enjoying the service on your Apple TV and that everything is running smoothly with your IPTV player. At OpticTV, we always aim to provide a reliable and seamless experience.
We truly appreciate your trust and your decision to continue with us. Enjoy the streaming! 📺
I was experiencing constant buffering…
I was experiencing constant buffering on both my tvs this morning. I got in touch with customer service and they helped me fix the problem. Now I know what to do the next time it happens. Their customer service is truly excellent! I’ve tried several iptv services. This by far the best.
April 18, 2026
Unprompted review
Reply from OpticTV
Thank you, John, for your detailed review! 🙏
We’re very happy to hear that our team was able to assist you and resolve the buffering issue quickly. In many cases, buffering can sometimes come from the user’s side (such as internet connection, device performance, or app settings), and we’re glad we could help you identify and fix it.
At OpticTV, we always encourage our users to contact us whenever they experience any issue or have questions. Our team is always available to assist and ensure the best possible experience.
We truly appreciate your support and your trust! 📺
I really like the service but sometime…
I really like the service but sometime it take the EPG a long time to load but other than that I'm happy with the service
April 16, 2026
Unprompted review
Reply from OpticTV
Thank you, Michael, for your honest review! 🙏
We’re glad to hear that you’re happy with the service overall. Regarding the EPG taking time to load, this is not always related to the service itself. In many cases, it depends on the player being used, as apps like TiviMate and IPTV Smarters Pro are known to sometimes take longer to refresh or load EPG data.
That being said, we strongly advise customers to contact us immediately whenever they experience any issue or irregularity. Our team at OpticTV is always available and ready to assist quickly, and reporting issues helps us investigate and provide the best possible solution without delay.
We truly appreciate your support! 📺
Great People Do Great Business!!! Thank you Family you you all are the best any issues you respond instantly and the product is A1
Great product any issues they respond instant with solutions to fix whatever problems.
April 15, 2026
Unprompted review
Reply from OpticTV
Thank you, Ty, for your amazing review! 🙏
We truly appreciate your kind words and are very happy to hear that you’re enjoying both the service and the fast support from our team. At OpticTV, we always aim to respond quickly and provide effective solutions whenever needed.
Your support means a lot to us. Thank you for being part of the OpticTV family! 📺
I heard Optic was a great Iptv and they…
I heard Optic was a great Iptv and they were correct. Customer service is AMAZING!. They are fast and very professional and sweet as can be. Everything is very fast. Getting the service, talking to them and even renewing service. I love it!!!!
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Shelia, for your amazing review! 🙏
We’re truly happy to hear that OpticTV lived up to your expectations and that you’re enjoying both the service and the customer support.
It’s great to know that everything, from setup to communication and renewal has been smooth and fast for you. Your kind words mean a lot to our team. Thank you for your support! 📺
Great service available anytime
Great service available anytime. I got help and answers whenever I needed it.
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Elisabet, for your kind review! 🙏
We’re very happy to hear that you were able to get help and answers whenever you needed them. At OpticTV, being available and responsive for our customers is always a top priority.
We truly appreciate your support. Enjoy the streaming! 📺
Always prompt with their response
Always prompt with their response.
They always stay with me until the job is complete and all of my questions are answered. Great job! Two thumbs up!
👍🏽 👍🏽🙂
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Carol, for your wonderful review! 🙏
We’re very happy to hear that our team stayed with you until everything was fully resolved and all your questions were answered. At OpticTV, we always aim to provide complete and attentive support.
Your kind words and support mean a lot to us. Thank you again! 👍🏽📺
Amazing Customer Service & Support with…
Amazing Customer Service & Support with Safe payment method options.
April 13, 2026
Unprompted review
Reply from OpticTV
Thank you, Axel, for your great review! 🙏
We’re very happy to hear that you’re satisfied with both the customer support and the secure payment options at OpticTV.
Your support means a lot to us. Thank you for choosing OpticTV! 📺
Very fast customer service
Very fast customer service. Great product , easy to use
April 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Leanard, for your great review! 🙏
We’re very happy to hear that you found the service easy to use and that our customer support has been fast and helpful. At OpticTV, we always aim to provide a smooth and reliable experience.
We truly appreciate your support. Enjoy the streaming! 📺
Excellent customer service
Excellent customer service. I reached out after subscribing and response was prompt and orofessional
April 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Caddie, for your kind review! 🙏
We’re very happy to hear that your experience after subscribing was smooth and that our team responded promptly and professionally. At OpticTV, we always strive to provide fast and reliable support to all our customers.
We truly appreciate your support. Enjoy the streaming! 📺
Best service Ever!
Hello,
I seriously love your service. The customer care chat center gets back to me quickly and resolves all issues fast. I love having nice movies, shows, and channels for my family and I to watch. Thanks for being so iconic and amazing!
April 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Antoine, for your amazing review! 🙏
We’re truly happy to hear that you’re enjoying the service and that our support team has been able to assist you quickly and effectively. It’s great to know that you and your family are enjoying the movies, shows, and channels on OpticTV.
Your kind words mean a lot to us. Thank you for your support and for being part of the OpticTV community! 📺🎬
They responded so fast and solved the…
They responded so fast and solved the problem with in minutes. I was impressed with the response and how they explained everything Thank you Optic TV
April 9, 2026
Unprompted review
Reply from OpticTV
Thank you, Bob, for your great review! 🙏
We’re very happy to hear that your issue was resolved quickly and that our team was able to explain everything clearly. At OpticTV, we always aim to provide fast, effective, and transparent support.
We truly appreciate your feedback and your support. Thank you for choosing OpticTV! 📺
Great service and excellent customer…
Great service and excellent customer service definitely recommend. Plenty of options for the whole family
April 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Johnny, for your great review! 🙏
We’re very happy to hear that you’re enjoying the service and that there are plenty of options for the whole family on OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
I stopped using cable
I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service apart from the rest is their willingness and eagerness to help resolve issues. I have never gone without assistance whenever I've needed it. It's a comforting feeling when you're paying for a service. I also appreciate how they helped me streamline my options based on what works best for my area and my taste in programming. By far, this has been the best streaming service I’ve encountered. Thank you, guys!
April 6, 2026
Unprompted review
Reply from OpticTV
Thank you, Torris, for your thoughtful and detailed review! 🙏
We truly appreciate you taking the time to share your experience. It means a lot to us to hear that after trying several streaming services, OpticTV has stood out for you.
Providing reliable assistance and making sure our customers always have support when they need it is one of our top priorities. We’re very glad that our team was able to help you find the best setup and options based on your location and programming preferences.
Your trust and kind words mean a great deal to our entire team. Thank you again for your support and for being part of the OpticTV community! 📺
Great customers service and excellent…
Great customers service and excellent all round highly recommended
April 4, 2026
Unprompted review
Reply from OpticTV
Thank you, Jamie, for your kind review! 🙏
We’re very glad to hear that you’re satisfied with the service and customer support at OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
We have had Optic TV since December…
We have had Optic TV since December 2025. We really enjoy it. Good customer service and can always get a hold of some one. Easy to renew and pay.
December 15, 2025
Unprompted review
Reply from OpticTV
Thank you, Cecelia, for your kind review! 🙏
We’re very happy to hear that you’ve been enjoying the service since December and that the renewal and payment process has been easy for you. At OpticTV, we always strive to provide reliable service along with responsive and accessible customer support.
We truly appreciate your trust and support. Thank you for being part of the OpticTV community! 📺
Great Customer Service
I have been subscribed to Optic TV for 3 months and just renewed for another 3 months. The service has been great overall. Every time I reach out with a question or assistance, they respond quickly. This is one of the main reasons why I renewed my subscription. Their customer service is awesome!!
April 3, 2026
Unprompted review
Reply from OpticTV
Thank you, Resa, for your wonderful review! 🙏
We’re very happy to hear that you’ve been enjoying the service over the past few months and that our support team has been able to assist you quickly whenever needed. It means a lot to us that the responsiveness of our customer service played a role in your decision to renew with OpticTV.
We truly appreciate your continued trust and support. Thank you for being part of the OpticTV community! 📺
Reply from OpticTV
Thank you, Willie, for your kind feedback! 🙏
We’re very glad to hear that you had a great experience with the customer support at OpticTV.
We truly appreciate your support. Enjoy the streaming! 📺
Old App.
Easy to communicate with and walked you through every step. Explained very well.
April 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Micah, for your kind review! 🙏
We’re very glad to hear that the process was clear and easy to follow, and that our team was able to guide you through each step. At OpticTV, we always aim to provide clear communication and helpful support to make the experience as smooth as possible.
We truly appreciate your support. Enjoy the streaming! 📺
These guys are amazing
These guys are amazing. I’m not green at this at all. Had a problem and couldn’t figure it out , no where close. Dealt with it for 2 days. The customer service stayed with me until the problem was resolved. Can’t ask for a better service team than that. Thank you guys so much for not pushing this situation to the side. You got it resolved and I appreciate it very much.
April 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Travis, for your wonderful and detailed review! 🙏
We truly appreciate you taking the time to share your experience. At OpticTV, our priority is to make sure every customer receives the assistance they need, and we’re glad our team was able to stay with you until the issue was fully resolved.
Your patience and trust mean a lot to us. We’re always here to help whenever needed, and we’re very grateful for your support. Enjoy the streaming! 📺
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