Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more
Company replied
We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more
Company replied
Ive never had customer service like this. Ive been in bars and restaurants and waited longer for help or service. From a person i can see. This is primo, tutti di capo,nobody will top this; t... See more
Company replied
Company details
Written by the company
Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!
Contact info
4153 Clair Street, 76706, Waco, United States
- +212 658840739
- Support@optictv.online
- optictv.online
4.8
Excellent
125 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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These guys are amazing
These guys are amazing. I’m not green at this at all. Had a problem and couldn’t figure it out , no where close. Dealt with it for 2 days. The customer service stayed with me until the problem was resolved. Can’t ask for a better service team than that. Thank you guys so much for not pushing this situation to the side. You got it resolved and I appreciate it very much.
April 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Travis, for your wonderful and detailed review! 🙏
We truly appreciate you taking the time to share your experience. At OpticTV, our priority is to make sure every customer receives the assistance they need, and we’re glad our team was able to stay with you until the issue was fully resolved.
Your patience and trust mean a lot to us. We’re always here to help whenever needed, and we’re very grateful for your support. Enjoy the streaming! 📺
Overall this company provides excellent…
Overall this company provides excellent customer service. The service itself is sometimes problematic but that is not the company’s fault. Stuff happens that are sometimes beyond human control. I’m glad I found them. The subscriptions are affordable.
January 22, 2026
Unprompted review
Reply from OpticTV
Thank you, Desiree, for your thoughtful review. We truly appreciate you taking the time to share your experience and for recognizing the efforts of our customer support team.
At OpticTV, we continuously work to maintain the highest possible level of stability and performance for our service. While we strive to deliver a seamless experience at all times, certain external factors within the streaming ecosystem can occasionally lead to temporary disruptions. When such situations occur, our technical team acts promptly to investigate the cause and implement the necessary solutions as quickly and efficiently as possible.
Equally important to us is ensuring that our customers always have access to assistance when they need it. Our support team remains available to respond to questions, provide guidance, and resolve any concerns in the fastest time possible. We are committed to maintaining clear communication and providing reliable support so that every customer feels assisted and valued.
Your understanding and continued support mean a great deal to our entire team. We are grateful to have you as part of the OpticTV community and will continue working hard to provide the best possible experience. Thank you again for choosing OpticTV. 📺
I’ve had the service for under a month…
I’ve had the service for under a month now and I’ve had nothing but great customer service throughout my experience. And thinking about renewing it for a year.
March 25, 2026
Unprompted review
Reply from OpticTV
Thank you, Victor, for your kind review! 🙏
We’re very happy to hear that your experience during the first month with OpticTV has been positive and that our customer support has been helpful throughout.
We truly appreciate your trust and look forward to continuing to serve you. Enjoy the streaming! 📺
Reply from OpticTV
Thank you, Roberto, for your kind review! 🙏
We’re very glad to hear that you’re satisfied with the service and quality of OpticTV.
We truly appreciate your support. Enjoy the streaming! 📺
Best IPTV customer service!
I have had OpticTV for about 4 months. Just renewed for a year. Happy with the programing. The customer service really stands out. Each time I have reached out, they have been available and responsive. The best iptv service I have encountered.
March 22, 2026
Unprompted review
Reply from OpticTV
Thank you, Timothy, for your wonderful review! 🙏
We’re very happy to hear that you’ve been enjoying the programming and that our customer support has been responsive whenever you reached out. It also means a lot to us that you chose to renew for a full year with OpticTV.
Your trust and support truly mean a lot to our team. Thank you for choosing OpticTV! 📺
So patient and helpful with everything
So patient and helpful with everything! Definitely will recommend to friends and family
March 21, 2026
Unprompted review
Reply from OpticTV
Thank you, Jacqueline, for your kind review! 🙏
We’re very happy to hear that our team was patient and helpful throughout your experience. At OpticTV, providing friendly and reliable support is always our priority.
We truly appreciate your recommendation to friends and family. Thank you for your support! 📺
Good service with good customer support.
March 17, 2026
Unprompted review
Reply from OpticTV
Thank you, Sadiq, for your feedback! 🙏
We’re glad to hear that you’re satisfied with both the service and the customer support at OpticTV.
We truly appreciate your support! 📺
The agent answered my questions quickly…
The agent answered my questions quickly and got to the bottom of issue quickly. Solved my issua as well
March 15, 2026
Unprompted review
Reply from OpticTV
Thank you, Brendon, for your kind review! 🙏
We’re glad to hear that our team was able to respond quickly and help resolve your issue. At OpticTV, we always aim to provide fast and effective support for our customers.
We truly appreciate your feedback and your support! 📺
Amazing service from the optictv to the…
Amazing service from the optictv to the customer service quick and responsive would definitely recommend
March 15, 2026
Unprompted review
Reply from OpticTV
Thank you, Shafayet, for your kind review! 🙏
We’re very happy to hear that you’re enjoying both the service and our quick, responsive customer support. At OpticTV, we always aim to provide the best streaming experience along with reliable assistance whenever you need it.
We truly appreciate your recommendation and support! 📺
best service
March 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Merzan, for your feedback! 🙏
We’re glad to hear that you’re enjoying the service from OpticTV.
We truly appreciate your support! 📺
Best iptv out there
Best iptv out there! Tons of channels, movies & series... the best part is that the mayority of channels are FHD or HD and no lagging, I just got my 1 year subscription and prices are very afordable...ah! they also got spanish channels, ppv, tons of sports and enterteiment. I totally recommended!
March 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Pampile, for your amazing review! 🙏
We’re very happy to hear that you’re enjoying the wide variety of channels, movies, and series available on OpticTV, along with the HD/FHD/4K quality and smooth streaming experience.
It’s also great to know that the sports, PPV events, and Spanish channels are adding to your experience. We truly appreciate your recommendation and your support. Enjoy the streaming! 📺⚽
very great customer service and the tv…
very great customer service and the tv service is amazing!!!
March 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Gilbert, for your kind review! 🙏
We’re very happy to hear that you’re enjoying both the service and the customer support on OpticTV.
Your support means a lot to us. Thank you for choosing OpticTV! 📺
Optictv
Optictv. Is the best IPTV provider that I have dealt with in the five years of trying different options...teamed up with the new version of tivimate.I have had no problems with buffering. Or any broken links. I highly recommend this service.
And 8 don't usually do reviews. If you're looking for a great provider to cut the cord... This is the one.And customer service is great. Eastern time. Usually after 5am. You won't be disappointed.
March 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Michael, for taking the time to share such a detailed review! 🙏
We’re very happy to hear that OpticTV has been the best IPTV service you’ve experienced after trying different providers. It’s great to know that the performance has been smooth and that you’re enjoying the experience, especially with TiviMate.
We truly appreciate your recommendation, especially since you mentioned you don’t usually leave reviews. Your support means a lot to our team. Thank you for choosing OpticTV! 📺
Great service to work with
I found the service to be quick and easy which makes the process enjoyable. Even the customer service is great, response time is quick and this allows you to get back to what you enjoy. My family and I are very much satisfied with the service.
March 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Dean, for your wonderful review! 🙏
We’re very happy to hear that you and your family are satisfied with the service and that the setup process was quick and easy. At OpticTV, we always aim to make the experience smooth while providing fast and helpful customer support.
We truly appreciate your support. Enjoy the streaming! 📺
Service and customer service is…
Service and customer service is awesome. The picture quality is awesome.
March 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Dan, for your great review! 🙏
We’re very happy to hear that you’re enjoying both the picture quality and the customer support on OpticTV.
Your support means a lot to us. Thank you for choosing OpticTV! 📺
I have used a few IPTV apps in the past…
I have used a few IPTV apps in the past and this is one of the best ones I’ve had for a long time and if I have any issues, I just WhatsApp them and they’re on the WhatsApp straight away and that’s the service you want. I’m so happy with them and I’m most probably be with them for a few more years
March 11, 2026
Unprompted review
Reply from OpticTV
Thank you, David, for your great review! 🙏
We’re very happy to hear that OpticTV has been one of the best IPTV services you’ve used and that our team has been quick to assist you whenever needed.
Providing reliable service along with fast and accessible support is always our priority. We truly appreciate your trust and look forward to serving you for many more years! 📺
I love Optic-Tv
I love Optic-Tv. They are a great service for streaming and watching shows and movies. They have good customer service and are ready to help with any questions issues or problems. I always get the help I need from them. Very reliable and easy to use. Keep up the good work Optic-Tv ya’ll are doing a great job. I will refer them to anyone that is looking for their services.
March 10, 2026
Unprompted review
Reply from OpticTV
Thank you, Michelle, for your wonderful review! 🙏
We’re very happy to hear that you’re enjoying the streaming experience and that our team has been able to assist you whenever needed. Providing reliable service and helpful customer support is always our priority at OpticTV.
We truly appreciate your kind words and your recommendation. Thank you for your support and for being part of the OpticTV community! 📺
What I love about OpticTV is that it's picture perfect!!
What I love about OpticTV is picture quality, numerous channels, of course you already know, the sports channels are off the hook. Then not to mention the customer service, the communication and the response time is 💯. OpticTv is the way to watch IPTV service!!
December 21, 2025
Unprompted review
Reply from OpticTV
Thank you, Bobby, for your amazing review! 🙏
We’re really glad to hear that you’re enjoying the picture quality, the wide range of channels, and especially the sports content on OpticTV.
It’s also great to know that our customer support and response time have met your expectations. Your support and enthusiasm truly mean a lot to us. Thanks again for being part of the OpticTV community! 📺
I am happy with my experience the…
I am happy with my experience the customer service team are very responsive with any queries I have thank you for your support 🙏.
March 10, 2026
Unprompted review
Reply from OpticTV
Thank you, Amer, for your kind review! 🙏
We’re very happy to hear that you’ve had a great experience and that our customer support team has been responsive with your queries. At OpticTV, we always strive to provide reliable service along with helpful support whenever our customers need it.
We truly appreciate your support. Thank you for choosing OpticTV! 📺
Great service
Great service, great customer care. Very prompt and very helpful
February 21, 2026
Unprompted review
Reply from OpticTV
Thank you, Fatima, for your kind review! 🙏
We’re very happy to hear that you’re satisfied with both the service and the customer support. At OpticTV, we always aim to provide prompt assistance and the best possible experience for our customers.
We truly appreciate your support! 📺
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