OpticTV Reviews 125

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and the best they've encountered. Customers consistently praise the customer service for being great, awesome, and truly excellent, with many highlighting the staff's helpfulness and patience. People appreciate the immediate and quick response times, noting that assistance is always available and issues are resolved promptly. The user experience is frequently mentioned as smooth, with minimal to no buffering and clear picture quality, making it a reliable choice for streaming. However, some customers noted that the service itself can occasionally be problematic, despite the excellent support in resolving issues. A few other people also felt that the service might not be renewed due to better multi-device options and more channels offered by competitors at a slightly higher price.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing extreme satisfaction and recommending... See more

Customer service

Users describe positive interactions with customer service, consistently praising the team as friendly,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the immediate and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their patience, helpfulness, and promptness... See more

User experience

Customers had positive experiences with user experience, highlighting the straightforward setup process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more

Company replied

Rated 5 out of 5 stars

I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more

Company replied

Rated 5 out of 5 stars

We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more

Company replied

Rated 5 out of 5 stars

Ive never had customer service like this. Ive been in bars and restaurants and waited longer for help or service. From a person i can see. This is primo, tutti di capo,nobody will top this; t... See more

Company replied


Company details

  1. Movie Streaming Service
  2. Electronics Company

Written by the company

Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding..fast reliable..Great…

Outstanding..fast reliable..Great choice of channels..that others services don't have

March 10, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you Israel for your wonderful review! 🙏

We’re very happy to hear that you’re enjoying the fast and reliable service, as well as the wide variety of channels available on OpticTV.

Your support and feedback truly mean a lot to us. Thank you for choosing OpticTV! 📺

Rated 5 out of 5 stars

Customer service is very responsive

Customer service is very responsive. No buffering issues

March 9, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Chris, for your feedback! 🙏

We’re glad to hear that you’re enjoying a smooth experience without buffering and that our support team has been responsive. At OpticTV, we always work to provide reliable streaming along with fast customer support.

We truly appreciate your support and hope you continue enjoying the service! 📺

Rated 5 out of 5 stars

Awesome service

Awesome service and even better customer service. OpticTV is definitely the way to go

March 9, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Chris, for your fantastic review! 🙏

We’re really glad to hear you’re enjoying both the service and the customer support. At OpticTV, we always aim to provide the best possible experience for our customers.

We truly appreciate your recommendation and your support! 📺

Rated 4 out of 5 stars

Great service so far

Great service so far. Specially the customer service is fast an efficient!

March 9, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you for your great feedback Lebron! 🙏

We’re glad to hear you’re enjoying the service and that our support team has been fast and efficient. At OpticTV, we always strive to provide both reliable streaming and responsive customer service.

We truly appreciate your support and are always here if you need anything!

Rated 3 out of 5 stars

Easy and secure quick payment system

Easy and secure quick payment system, the channel are fine with lots of choice from various countries, lots of football I’m happy

March 9, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you for your review! 🙏

We’re very happy to hear that you found the payment process easy and secure, and that you’re enjoying the wide selection of channels and football content on OpticTV.

Your support means a lot to us. If you ever need assistance, our team is always here to help. Enjoy the streaming! ⚽📺

Rated 5 out of 5 stars

These guys are ol reliable right here

These guys are ol reliable right here. Streaming is great and customer service is even better. My favorite thing about them is they're always avaliable and they respond quicker than anyone else. I have airb properties and run iptv in every house so I try many different providers and while they all have close to same streaming service (some offer more channels etc but connectivity isnt consistent) most of they're customer service department just doesnt respond. I paid a year of service with 1 group and never got connected for the first 3 months due to them signing me up sending the wrong sign in and never responding back. That's where these guys excel they're going to help you out with whatever and I mean down to finding what you're looking for in app or on to suggesting players for reliability vs performance vs layout these guys are tried and true one stop shop! Can't go wrong here.

March 8, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you so much for your amazing review! 🙏

We truly appreciate you taking the time to share your experience with OpticTV. It means a lot to us, especially coming from someone who has experience with multiple providers and runs IPTV across several properties.

Our goal has always been to provide not only a reliable streaming service, but also fast and helpful customer support whenever our customers need it. We're really glad to hear that our team was able to assist you and make the experience smooth.

Thank you again Roderick for your trust and support, we’re always here if you need anything!

Rated 5 out of 5 stars

We have been using Optic TV for a long…

We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of streaming problems, we are now thrilled to have found Optic TV and have told all our friends about them.

March 8, 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you very much for your wonderful review and for trusting OpticTV for so long! 🙏

It truly means a lot to us to hear that you’re satisfied with both the service and the support. Knowing that we were able to restore your confidence after previous streaming issues is something we’re very proud of.

We also greatly appreciate you recommending us to your friends — your support helps us grow and continue improving every day. Thank you again for being part of the OpticTV community!

Show reviews in all languages. (125 reviews)

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