⭐️ Nice product and easy design options. Delivered on time and it came out beautifully. I’m overall very happy with it 🙏🏻 ❌ more colorful photos appeared darker on final product. It came with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Min beställning kom aldrig. Supporten var först inte tillgänglig men när jag äntligen kunde skriva till dem fick jag detta svar och har sen inte hört av dem eller fått mer svar. Har betalt ca 100... See more
Company replied
When we gladly got our Wedding Photobook we notice noticed some double photos, and it was me who had uploaded wrong. Luckily the agent who helped me showed only pure kindness and support! Superb cus... See more
Easy platform, fast delivery. The photo wall caldendar end result was high quality, even though some of my pics were old snd low resolution. I will be definitely using optimalprint again.
Company details
Information provided by various external sources
Skapa och beställ kvalitetstryck online. Vi fokuserar på hög kvalitet i både design och kort. Du har alltid 100 % kvalitetsgaranti hos oss. Om du inte är nöjd med produkterna får du pengarna tillbaka oavsett vad! Vi erbjuder en enkel prissättning och en snabb order process och leverans. Hjälp: https://support.optimalprint.com/sv/
Contact info
Sweden
- optimalprint.se
3.8
Great
23K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the result
Very happy with the result. I got exactly what I saw on the website, when i designed my calendar. Very good quality, suuuuper fast realisation and delivery. For really great price too! Honestly recommend it as a nice gift 💕
November 18, 2022
Best picture quality i seen so far…
Best picture quality i seen so far while ordering a calendar! Recommend.
November 6, 2022
Very bad experience
Very bad experience. Paid for express delivery but have not even received the calendar yet, more than a week later….
October 3, 2022
Photo book
I Orderd a photo book. Easy to create, dilivered quickly & in top quality.
September 21, 2022
They are good in design option
They are good in design option, delivery , but unfortunately they do not have quality to check the product before packing.
If you make any small mistake in written or design size, no one there to watch it control it, other websites they provide this notification service in case of mistake in design or in order.
August 30, 2022
Unprompted review
Reply from Optimalprint
Hi Nezar,
Thank you for your review and for making us aware of this.
Could you please provide us the order number by updating your review, so we can check it and send you an email with the correct solution.
You can also reach us through our Live Chat support that is available 24/7: https://support.optimalprint.com/hc/articles/360001447305
Thank you for your patience and understanding.
Kind regards,
Razvan
Optimalprint
Had some issues with items falling out…
Had some issues with items falling out of the basket when ordering but problem was solved by friendly and speedy customer service crew. Recommended!
August 19, 2022
Superfina placeringskort😊
August 16, 2022
Slow as if they manually paint items
Not only this company is expensive (for Sweden based clients) but it's also extremely slow in printing and delivering. The website is also very slow and I had to Google to find their customer support. If you need something delivered quickly, use a real local agency, worth the money. Delivery is also insanely pricey. Never ever again.
August 3, 2022
Unprompted review
Reply from Optimalprint
Hi Valerie,
Thank you for your feedback.
We are sorry to hear the delivery took longer than expected and that you could not contact us.
To make sure we inform all customers about the delivery time, we provide an expected delivery time at checkout. To contact us easily, you can access "your orders" after an order is placed and on the right side of the screen you will have a button for this action.
Should you need further information, do not hesitate to contact us.
Kind regards,
Ionut
Optimalprint
Reply from Optimalprint
Hi Viktor,
Thank you for your feedback. We're sorry to hear about this issue.
We have contacted you by e-mail to find the best solution for you.
Kind regards,
Razvan
Optimalprint
Just what I wanted
Just what I wanted, and they arrived earlier than I would have thought
May 30, 2022
Great service
Great service! Very fast delivery and the products were just as expected. Very easy to create the styles on the website. I'll buy again!
February 10, 2022
Card wasn’t printed as in app
Card wasn’t printed as in app, photo wasn’t zoomed at all. Contacted optimalprint and had a reply within 24h allowing me new copies. Great! Unfortunately, they didn’t succeed to print these according to edit on app either...
December 21, 2021
Reply from Optimalprint
Hi Kajsa,
Thank you for your feedback. We're really sorry to hear that you are not satisfied with your order.
We have contacted you by e-mail to find the best solution for you.
Kind regards,
Razvan
Optimalprint
I am impressively surprised as the…
I am impressively surprised as the product/card that I ordered was delivered on time and the outcome was beautiful! I was concern that it might not be as I hoped for and I am very glad that you did a fantastic work! Thanks a lot. I am happy as the bosses were satisfied and the whole team who got the cards loved it. Thank you very much and keep up the good work and the high quality of your work, we will use this or your company again and I will tell the others that they should try and use your company.
Thank you.
Gracelda Zagler
Novartis Sverige (Sweden)
December 10, 2021
I ordered printed pictures for wall…
I ordered printed pictures for wall decorations together with suitable frames (order number 19876488). The printed pictures I received are blurry with very low quality hence nothing you want to have as wall decorations. I was very disappointed with the end result of my order and since the framed pictures were supposed to be christmas gifts this makes things even worse. I read Optimalprints terms and conditions and since my pictures are considered as ”customer content” I fear that I will not be able to reclaim them.
December 8, 2021
Unprompted review
Reply from Optimalprint
Hi Paulina,
Thank you for your review and for bringing this to our attention.
We work hard to exceed our customers' expectations and we appreciate your feedback.
We have contacted you via email to know more details regarding your feedback and suggestions on how we can improve.
Kind Regards,
Aiza
Optimalprint
Supersnabb leverans
November 25, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.