Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more
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Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more
We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our pu... See more
Staff were efficient and polite with knowledge of the products on sale that enabled us to make an informed choice about two key items for our kitchen. The after sales information about when the delive... See more
Company details
Information provided by various external sources
Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.
Contact info
Unit H3 Burrell Road, RH16 1TW, Haywards Heath, United Kingdom
- 01444 451551
- sales@optimumsales.co.uk
- optimumsales.co.uk
Very pleased with the service
Very pleased with the service , from talking to Mel , to the delivery and installation , could not have been any easier, would not hesitate to use again.
I live abroad and I recently bought two…
I live abroad and I recently bought two fridge freezers. Optimum staff were so helpful and kept us updated re delivery. The delivery men were also excellent they contacted by us half and hour before delivery to confirm someone was at the house to received the delivery. I thoroughly recommend them.
Very Impressed.
I was very impressed with the time and trouble Optimum took to replace my broken integrated fridge freezer. As the housing doors are warped, the installer took a lot of time and trouble satisfying himself that they were properly sealed and no air could get in.
The price was reasonable, the timekeeping was as promised and the chap who installed it and his apprentice were very polite. I would have no hesitation in recommending them to anybody.
Thank you Optimum.
I first class service and advice from…
I had first class service and advice from the man in the shop.
The engineers who delivered and plumbed the washing machine in also first class.
Excellent Service
Optimum were really fantastic recently when my old dishwasher broke down. I called them and by the afternoon of the following day I had a new one installed. The men that delivered the machine were excellent - polite and efficient. The lady on the phone was lovely explaining my choices and ensuring I had the machine I wanted.
Efficient ordering/delivery/installation…
Efficient ordering and delivery/installation. Glad we paid extra to have the dishwasher installed as it was not a standard installation. Reasonable price
Delivered and installed next day
Delivered and installed next day. Nice bunch of guys. Would definitely recommend and use again.
Optimum provided a replacement…
Optimum provided a replacement dishwasher quickly and efficiently in spite of COVID and Brexit
Helpful people
Helpful people. Good prices. Stored our items for some months at no extra cost. Delivered on time as arranged.
usual helpful service
Excellent service and delivery would…
Excellent service and delivery would recommend to anyone
Good pricing
Good pricing, patient with queries, helpful storage/delivery of appliances.
Excellent customer service
Excellent customer service, they advised me what products they had, when they could be delivered and within two days I had a new dishwasher and the old one taken away.
Optimum will be my first port of call when my next appliance breaks.
The man on phone was very helpful & I…
The man on phone was very helpful & I am very pleased with my Fridge/freezer
Excellent Service
Our previous oven broke and we were not sure what we could fit into the old space. Optimum came out and surveyed the space. We then ordered a new oven on Wednesday afternoon and it was installed by 8am on Friday. Excellent service.
All round excellence
Good service easy shopping 👏🏻
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