Great bag (had one for years before I wore it out), great communication from the Optimum team, oh and a great price too!
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For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the... See more
Company replied
Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com... See more
Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissiv... See more
Company details
Information provided by various external sources
Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.
Contact info
26-28 Cinnamon Brow Business Park, WN2 2PR, Wigan, United Kingdom
- 01942 497707
- enquiries@optimumsport.com
- optimumsport.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great bag (had one for years before I…
Great bag (had one for years before I wore it out), great communication from the Optimum team, oh and a great price too!
Broken kicking tee
For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the tee making conversions difficult. I am very disappointed as I was very much looking forward to improving my kicking with this tee. In regards to taking steps forward, I would really appreciate it if the company would offer me a new kicking tee of the one I had or a different, more substantial model.

Reply from Optimum Sport
The kicking tee I was given at…
The kicking tee I was given at Christmas one of the pegs broke after 10 kicks I am extremely disappointed wouldn’t recommend

Reply from Optimum Sport
Great kit and customer service
Great but of rugby kit and a great response from their customer service when there was a glitch with the courier. Can't fault them.
Good customer service
Took a while for item to dispatch but customer services were helpful in sorting

Reply from Optimum Sport
Don't pay extra for next day delivery
Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com use Everi(Hermes), I would never have purchased the item. Knowing the terrible reputation of Evri/Hermes, why are you still using them?
I would like to say a big Thank you to…
I would like to say a big Thank you to the team within this company for providing me with a fast and efficient service,
I ordered some football boots for my sons p.e sessions at school and they arrived the following day, He is extremely happy with them as the velcro fastenings make it much easier for him to put on and take off,
Admittedly I was a little unsure about ordering after reading some reviews on here and it is a shame that some people have experienced a few mishaps with there orders but due to my positive experience I would have no problems recommending or buying from this company in the near future.
Ordered during Black Friday sales but…
Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissive and unhelpful and did not reply. VERY POOR CUSTOMER SERVICE!
ordered a pair of cricket training…
ordered a pair of cricket training joggers, but was sent something else, i then tried contacting them via email a week ago and still no response.

Reply from Optimum Sport
No communication and no item delivered
I ordered an trophy for my daughter. Had to pay £4.99 p&p and 18 days later still no delivery and no reply to my emails. Very disappointed and my review was removed for some reason.

Reply from Optimum Sport
Very useful and practical
Very useful and practical, excellent value for money
Excellent service
Ordered sub jacket for my son it’s fab
Highly recommend
Easy to order. accurate sizing chart. Good quality product and prompt delivery.
Great comms and super quick delivery
I found the customer service that I…
I found the customer service that I received was excellent as I could not complete my order on line initially .
The team member placed my order manually and all I needed to do was pay online.
I am very happy withe service and quality of the item. I will be recommending your company
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