Optimum Sport Reviews 54

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Great bag (had one for years before I wore it out), great communication from the Optimum team, oh and a great price too!

Rated 1 out of 5 stars

For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the... See more

Company replied

Rated 1 out of 5 stars

Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com... See more

Rated 1 out of 5 stars

Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissiv... See more

Company details

  1. Rugby Store

Information provided by various external sources

Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.


Contact info

2.9

Average

TrustScore 3 out of 5

54 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Unexpected quality and value

I bought this subs jacket to see what the quality was like, compared to the higher prices other brands. I have to say I was pleasantly surprised by the quality and fit and will now be ordering a few more for my team.
The delivery was super fast too.
I would definitely recommend trying them out.

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Exchanged order easily

The size of training bib that I ordered was too big so I contacted Optimum and they agreed to swop for a smaller size with no problem.
Very helpful and would recommend

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great web site,great choice quick and…

Great web site,great choice quick and efficient service,even though it is online shopping iwent down to the depot on my first visit and they helped me out with my grandsons purchase of a head guard,they let him try several on before we found the correct size👍

September 20, 2019
Unprompted review
Rated 3 out of 5 stars

I like the design

I like the design, the cut and the fabric. However the color, which was supposed to be blue, was more of a dark purple. Also, the stitching could be improved, especially at the bottom of the groin - it can sometimes chafe the skin during exercise.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

....very happy with the speed of…

....very happy with the speed of delivery and the quality of the football boots I ordered. My twin boys are very chuffed as they have Velcro fastenings on them meaning they can put them on easily for school sport.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy

Very speedy delivery. Great quality football boots at a very good price. Sadly too small for child's foot, and the largest size I could find in that style, so returned reluctantly. Will definitely use you again. Thanks :)

September 19, 2019
Unprompted review
Rated 1 out of 5 stars

I'am disapointed .The first size did…

I'am disapointed .The first size did not fit , i had to go back the purchase . I was forced to pay the shipping costs 3 times
in total. the order came back too expensive. I'm sorry but , I will not recomand more on this site.

September 18, 2019
Unprompted review
Optimum Sport logo

Reply from Optimum Sport

Hi Valerie, we only cover return postage and re-postage charges when an order is sent incorrectly or faulty. On this occasion, the wrong size was ordered by yourself and therefore, we would not cover International re-postage charges to send out the correct size. There is a size guide on our website to help with ordering the correct size.

Rated 5 out of 5 stars

Great

Great, well fitting, football boots with Velcro fastenings even in larger sizes. Saves my son faffing on the pitch re-doing up shoe laces with cold hands and gives him more time to get some goals in!

September 17, 2019
Unprompted review

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