Great bag (had one for years before I wore it out), great communication from the Optimum team, oh and a great price too!
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For Christmas, I received a kicking tee bought from this company. However, after about 10 kicks off my brand new tee, one of the pegs snapped off meaning the ball no longer stands up straight on the... See more
Company replied
Paid extra for next day delivery because I wanted to take the item on holiday, but arrived a day late meaning that I couldn't. No response at all from customer service. Had I known Optimum Sports.com... See more
Ordered during Black Friday sales but would not grant discount even though website clearly stated ‘Black Friday sale now on!’ We contacted customer services regarding this and they were most dismissiv... See more
Company details
Information provided by various external sources
Totally committed to providing athletes and teams with industry leading rugby protective wear and equipment.
Contact info
26-28 Cinnamon Brow Business Park, WN2 2PR, Wigan, United Kingdom
- 01942 497707
- enquiries@optimumsport.com
- optimumsport.com
2.9
Average
54 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered some trunks and they were…
I ordered some trunks and they were exactly as I wanted, really pleased with my purchase.
September 17, 2019
Unprompted review
Shoulder pads material makes…
Shoulder pads material makes uncomfortable to wear
September 17, 2019
Unprompted review
Reply from Optimum Sport
Hi Ethan,
We're sorry to hear this. Our rugby shoulder pads are the core of Optimum and our best known product. We have never had this feedback before, they are made from 100% elastine, and are designed to offer free movement and breathability. If your product is undamaged and unworn within our 30 day returns policy, you can send it back to us for a refund.
Delighted with speed of service. Quality product
Delighted with speed of delivery, and quality of item. Perfect fit using size guide, son delighted with armour, looks good, he feels confident and is protected.
September 17, 2019
Unprompted review
Always fantastic service and quality…
Always fantastic service and quality products.
September 14, 2019
Unprompted review
Signed up to spam mailing list without…
Signed up to spam mailing list without request.
September 6, 2019
Unprompted review
Reply from Optimum Sport
Hi Martin,
Please accept our apologies for this.
It looks like you've been signed up to one of our customer update lists where we send offers to our customers who have already purchased from us like yourself.
We generally have a positive response to these emails, however I understand that you have not requested this and therefore removed you from this list.
We hope the boots that you ordered from us last week were suitable.
Should you have any further concerns please do not hesitate to contact us at: shop@optimumsport.com
Kind Regards
Team Optimum
Son very happy with purchase
Son very happy with purchase, fits perfectly. Fast delivery. Thank you.
September 5, 2019
Unprompted review
very quick delivery to NZ
September 4, 2019
Unprompted review
Good product at a good price which I've…
Good product at a good price which I've bought several times before quickly despatched
September 4, 2019
Unprompted review
Very quick delivery
September 4, 2019
Unprompted review
Best price and quick delivery
Best price by far for the items I purchased, and quick delivery by a reputable courier with 1 hour slot.
August 5, 2019
Unprompted review
Quality sports clothing.
Quality sports clothing.
The only problem I have is that i ordered 3 pairs of the same shorts and all 3 were a different mix of materials
August 2, 2019
Unprompted review
Quick and easy!
Ordered some rugby gear for my son & the order was delivered the next day, easy website to use, clothes true to size, very happy with service, will use again
October 12, 2015
Unprompted review
Great service & quick delivery
Really pleased both with product and service. Order processed, dispatched and arrived quickly and in time for DS's first rugby festival. Will use Optimum again."
October 9, 2015
Unprompted review
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