Optimus Mortgages Ltd Reviews 

39
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Tim is fantastic at what he does. Communication was brilliant throughout, he kept me updated at every single stage and answered all my questions simply enough for me to understand. He made everything... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. Tim helped me with my remortgage and transfer of equity, kept me updated throughout, and made the whole process really straightforward. Friendly, professional, and... See more

Company replied

Rated 5 out of 5 stars

Tim is very thorough and efficient. His communications were all very clear and concise. I am very satisfied and happy with the service he provided. Edmund

Company replied

Rated 5 out of 5 stars

Tim is always available to answer queries even out of normal hours and weekends. His instructions are clear and easy to follow. The lender he recommended was quick with decisions and Tim relaye... See more

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Company details

  1. Mortgage Broker

Written by the company

Hello. My name is Tim Spencer, The Later Life Lending Expert and the Managing Director of Optimus Mortgages. I help people live a better retirement through bespoke later-life lending, and I believe that financial solutions should be made simple for everyone. I started working in the financial services industry in the 1990s but soon fell out of love with the corporate world. I set up Optimus Mortgages Ltd in 2016 as I am passionate about helping people, just like you, understand what lending options are available, but without all of the high pressure sales techniques and targets. When I turn up to see clients, I won't be wearing a sharp suit, or using a flash laptop. I use a pen and paper, and look at having a relaxed chat. I like to build up long-term working relationships with my clients, and most of my clients have been referred to me by their friends, family or colleagues who I have previously helped. At Optimus Mortgages, we have decades of experience in financial services, and as specialists in the later-life lending market, we have access to a panel of carefully selected leading providers. We can also access the whole market, allowing us to make sure we find a suitable solution for clients. We are based in County Durham, but serve the entire UK. We deliver bespoke guidance and advice to our clients, and make use of the latest technology to deliver a premium level of service, whilst keeping things simple and straightforward. You can be safe in the knowledge that you will always be dealt with by fully qualified specialists who make sure that everything is clear and free from jargon. At Optimus Mortgages, financial solutions are made simple.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.7

All reviews

(39)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

I can only add to the accolades

I can only add to the plethora of superb review's of Tim's service. Beyond his expertise and sheer tenacity in securing the best deal for his clients, Tim's wisdom and insight into the whole buying process proved invaluable in securing me a retirement mortgage that has led to to deliver this review from my own home. It was a tough journey getting here (working with Tim was the easy bit), but Tim's patience and persistence never wavered. Professional, huge integrity and an all-round decent chap.

January 3, 2023
Unprompted review
Optimus Mortgages Ltd logo

Reply from Optimus Mortgages Ltd

Thank you for your kind words Clive. It was a pleasure to play a small part in getting you your new house. I very much look forward to working with you again.

Rated 5 out of 5 stars

Tim has helped me on several occasions

Tim has helped me on several occasions

I have buy-to-lets but the latest help was with landing me a Lifetime Mortgage, forced upon me by my age, not lack of income! I'd be suck without Tim

August 17, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words David. It is always a pleasure to assist.

Rated 5 out of 5 stars

Optimus are a beyond brilliant!

Optimus are a fantastic, genuine and professional company. Tim in particular was outstanding. He was so quick to organise everything, he took the stress out of the process and saved my family home. No review would do his efforts justice and if you read this mate, we are eternally grateful. Thank you so much!

September 27, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you so much for your kind words Jase. It has been a real pleasure to play a small part in helping you out, and I hope that you have many happy years ahead in your home.

Rated 5 out of 5 stars

Great level of service and insight when…

Great level of service and insight when renewing our mortgage - will use again!

August 1, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words. It is much appreciated. I am glad I was able to help you.

Rated 5 out of 5 stars

OPTIMUS great service

Tim provided a very professional service. Nothing was to much trouble, when we had any quires, they were delt with immediately, by phone or email. Everything happened when it should have done. Great service, would recommend OPTIMUS to anyone. Thanks Tim

August 31, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi Linda! Thank you so much for your kind words. It was an absolute pleasure to help you and Danny, and I look forward to catching up with you both soon.

Rated 5 out of 5 stars

Excellent service

Just wanted to say how helpful Tim was with our remortgage this summer. From the outset and the first phone call, he gave us reassurance and put our minds at rest. The service Tim provided from this point was first class, efficient and we felt supported throughout the whole process. He always without fail answered our calls and emails immediately in a calm and professional manner. We would not hesitate to recommend Optimus mortgages to any friends and family and if needed would use his services without question again.

August 9, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words Stuart. I am so pleased that I was able to play a small part in securing the finance you and Gill needed.

Rated 5 out of 5 stars

Excellent service

Second time we have used OPTIMUS Tim was very helpful , couldn't recommend enough.

July 30, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words James. It is always a pleasure to help you and Lorraine.

Rated 5 out of 5 stars

First class service

Hi not one to normally leave reviews but felt like i should to help guide other people in the right direction for finding the right mortgage advisor .
Tim has now arranged a buy to let mortgage on three separate occasions for me now ,each time i have been guided through with kid gloves very professionally at each stage without exception , the deals he has sourced for me have on each occasion have been exceptional . In particular i am extremely grateful for the initial deal he arranged which enabled me to retain my property which at the time i was convinced i was going to lose due to my personal circumstances .Tim has always been on the end of the phone for any queries no matter how trivial plus i may add extremely patient with all matters .
very highly recommended .

April 7, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi John. Thank you for your kind words. The best recommendation I can receive is one that comes from someone who I have helped before, as it means that they think that I do a good job on a consistent basis, so thank you again. Tim

Rated 5 out of 5 stars

Superb, Professional Service - Highly Recommend

Tim has been a pleasure to deal with from start to finish and enabled us to obtain the equity release necessary to pay off our old interest only mortgage. We would highly recommend his services. Thank you very much Tim !

April 7, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi Keith. Thank you for your kind words. It was a pleasure to be able to help you and Wendy. Tim

Rated 5 out of 5 stars

Tim was very thorough and took his time…

Tim was very thorough and took his time finding a solution to our specific requirements as I’m Self Employed

He dealt with everything from start to finish and even chased the Solicitors to make sure we completed on time

A comprehensive professional service that I would recommend to anyone looking for sound accurate mortgage advice

Karen and Anthony

March 14, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi Anthony and Karen. I appreciate your kind words and am glad that I was able to get everything sorted for you. I hope you have many happy years in your new home.

Rated 5 out of 5 stars

Professional Service…

Tim provided a very professional service. He clearly explained all available options, helped us find the most suitable facility, free of any pressure, and processed the application to a seamless conclusion.

March 11, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words Robert. I am delighted that I was able to help you and Kathleen with securing the finance for your remortgage. It was a pleasure working with you both.

Rated 5 out of 5 stars

Tim did a great job

Tim did a great job helping us with our lifetime mortgage. Honest and helpful, we would highly recommend him.

March 4, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi Gail. Thank you so much for your kind words. It was an absolute pleasure to be able to help you and George secure the finance you required.

Rated 5 out of 5 stars

Tim at Optimus was 100% helpfull in…

Tim at Optimus was 100% helpfull in guiding me though an application for a lifetime mortgage. His advice was honest and spot on every time required to progress to completion.

February 24, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Hi Chris. Thank you for your kind words. It was a pleasure to play a small part in helping you secure the finance you required.

Rated 5 out of 5 stars

Remortgage

Having used Tim when we bought our house he offered to help us remortgage at the end of our fixed term. I had already compared various mortgages but Tim was able to find us a better deal within 30 minutes and at a better rate than we could get ourselves! He sorted the whole process and kept us informed at all times. I have recommended Tim and Optimus to other friends and wouldn't hesitate to do so again.

February 8, 2022
Unprompted review
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Reply from Optimus Mortgages Ltd

Thank you for your kind words Paul. It was a pleasure to be able to help you and Lauren secure the best mortgage for your circumstances.

Rated 5 out of 5 stars

Ideal

Excellent to deal with.Informative,efficient,trustworthy,direct and delivered.
A smooth crossing on a bumpy sea

December 1, 2021
Unprompted review
Optimus Mortgages Ltd logo

Reply from Optimus Mortgages Ltd

Thank for your kind words. I am delighted to have been able to sort everything out for you.

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