Opto Glassesrepair Ltd Reviews 

79
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional service and high-quality repairs that often make their glasses look brand new. Customers consistently highlight the speed and efficiency of the repair process, with many receiving their eyewear back much faster than anticipated. The pricing is also frequently mentioned as reasonable and significantly more affordable than purchasing new glasses, providing excellent value for money. Many appreciate the professional and communicative staff, who keep them updated throughout the process and often include thoughtful extras like personalized cleaning cloths. Though some reviewers, particularly those with unique or rare spectacles, felt the repair wasn't entirely invisible, they still expressed gratitude for the service that made their otherwise unusable glasses functional again.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and high quality. Many... See more

Product

People report positive experiences with product, often expressing delight that their broken glasses, which... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the high standard of... See more

Price

Reviewers highlight positive aspects of price, consistently finding the cost of repairs to be affordable and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, honesty,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top class workmanship, and superb customer service from start to finish. They have brought back my favourite frames back to life from the brink! May your enterprise prosper as we need more artisans wh... See more

Company replied

Rated 5 out of 5 stars

Received a quote within 24hrs of sending info and image of the damaged arm to my sunglasses. Quote was better than expected and sent off my glasses, they gave me an update on receiving, starting work... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent, they provided me with the information requested within 2 hours of sending the enquiry and then replied throughout the day. The price was much cheaper than s... See more

Company replied

Rated 5 out of 5 stars

I had two pairs of glasses that were in rough shape—one with a broken hinge and the other with a bent frame. I wasn’t sure they could be salvaged, but this company absolutely delivered. The repair... See more

Company replied


Company details

Written by the company

Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(79)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just brilliant service from start to…

Just brilliant service from start to finish. Clear comms and sunglasses are in almost new condition as a result.

May 15, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Austin,

Thank you very much for your wonderful feedback.

We are delighted to hear that you were happy with both our communication and the final repair result. Restoring sunglasses as close as possible to their original condition is always our goal, so it is great to know that you were pleased with the outcome.

Thank you again for choosing Opto Glasses Repair LTD.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Glasses magicians

I sent in a quote for a pair of glasses that didn't look 'that' damaged to another business in the glasses repair space. They said nothing could be done and they were 'beyond all repair'. I didn't believe it. So, I sent in a couple of quotes to some other services, one being Opto Glasses Repair.

Turns out it could be done. Opto quoted me an incredible price, and fixed the glasses with zero quibbles.

Top quality service that I'd highly recommend!

May 16, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Luke,

Thank you so much for your kind words and for trusting Opto Glasses Repair LTD with your glasses.

We always believe that if there is a safe and professional way to restore a pair of glasses, it is worth exploring every possible option before giving up on them. We are very pleased that we were able to repair your glasses successfully and that you were happy with both the service and the price.

Your recommendation truly means a lot to us.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick too!

May 6, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Chris,

Thank you for your kind review! We're delighted to hear you were happy with the service and the quick turnaround. We really appreciate your support.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Perfection

This is an extremely efficient process from beginning to end. Information is provided throughout and the repair executed with perfect precision. Brilliant.

May 6, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Peter,

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with both the communication and the precision of the repair. Providing an efficient, reliable, and high-quality service from start to finish is exactly what we strive for. We truly appreciate your support and look forward to helping you again whenever needed.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Glasses, arm repair, and clean.

Thank you, Opto Glasses a fantastic Repair a deep clean on the lens and the glass, they look as good as new. They’ve attached the left arm of the glasses and that looks sturdy. I know I need to upgrade my glasses and I will and thank you for my personalised glass cleaner with my name on it.

May 8, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear FERIE,

Thank you so much for your kind words! We’re really pleased to hear your glasses are looking as good as new again. We always aim to make every repair strong, clean, and as professional as possible, so it’s great to know you’re happy with the repair and deep clean.

We’re also glad you liked the personalised glasses cleaner. Thank you again for trusting Opto Glasses Repair, and whenever you decide to upgrade your glasses in the future, we’ll still be here if you ever need us.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast and not expensive. Would highly recommend

May 1, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Malcom,

Thank you for your great feedback
We’re delighted to hear you found our service fast and affordable. Your recommendation really means a lot to us.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Good communication and my Maui Jim…

Good communication and my Maui Jim glasses were returned as if new.
Can’t fault.

April 30, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Barry,

We’re really pleased to hear you were happy with both our communication and the repair of your Maui Jim glasses. Returning them like new is exactly what we aim for every time.
Thank you for your trust and support.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Very rarely would I take the time to…

Very rarely would I take the time to write a review but i have genuinely been blown away by this company. My experience started with an instant quote to my enquiry, a snapped arm on two pairs of sunglasses. I was very sceptical as the price for repair seemed too good to be true but opted to take the risk. I purchased the service, paid for postage and within 2 days received confirmation the glasses had been received and repairs had been completed. By day 3 (today) I have just received my sunglasses back and I'm over the moon with just how good the repair is. Not only have the arms been repaired (which you'd only know if it was pointed out) but they've repaired, strengthened and sorted other small issues to the point they are back to looking as good as new. Would highly recommend this company to anyone.

April 30, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear David,

Thank you for taking the time to leave such a detailed review — it really means a lot to us.

We completely understand your initial scepticism, so it’s especially rewarding to hear that the experience exceeded your expectations from start to finish. From the instant quote to the quick turnaround, we always aim to make the process as smooth and reassuring as possible.

We’re delighted that not only the main repairs but also the additional adjustments made such a noticeable difference, bringing your sunglasses back to like-new condition.

Your recommendation truly means everything to us. If you ever need our help again in the future, we’ll be here and ready to assist!

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Excellent repair, rapid service, good price

April 23, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Chr,

Thank you for your kind words! We're delighted to hear you were happy with the repair, speed, and pricing. We really appreciate your support and look forward to helping you again whenever you need us.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Great repair

Sent glasses through royal mail on Friday and had them back on the Wednesday. Brilliant service. The repair very good. Will definitely recommend them to family and friends.

April 22, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Caroline,

Thank you for your kind feedback! We’re really pleased to hear your glasses reached you quickly and that you’re happy with the repair. It means a lot to us that you’d recommend our service to your family and friends. We truly appreciate your support.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

Excellent

Excellent, fixed my parada sunglasses straight away, quick next day return. They were well wrapped lovely and clean. Nice touch my name was on the cleaning cloth, the price for fixing was such a good price. Regards Pauline Field

April 16, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Pauline,

Thank you so much for your kind feedback. We’re really pleased to hear that your Prada sunglasses were repaired quickly and returned to you safely the very next day.

It’s great to know you appreciated the care we put into the packaging and the personal touch with the cleaning cloth. We always aim to combine quality workmanship with thoughtful service at a fair price.

Kind regards,
Opto Glasses Repair LTD

Rated 5 out of 5 stars

My glasses were snapped in half I…

My glasses were snapped in half I contacted opto glasses repair they confirmed to me the glasses were repairable,I sent them off on Monday morning they emailed me on Tuesday to tell me the glasses had been received and the repair was underway and on Wednesday I received my glasses back as good as new,
Absolutely brilliant service and a very well run organised firm,
Thankyou,
Mark.

April 13, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Mark,

Hi Mark,

Thank you very much for taking the time to share your experience. We’re really pleased to hear that your glasses were repaired quickly and returned to you as good as new.

Providing a fast, reliable, and well-organised service is exactly what we aim for, so it’s great to know we met your expectations.

If you ever need assistance again in the future, we’ll be more than happy to help.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Exceptional Service and Repair Work

Every aspect of your service is exceptional. I feel as if I have been gifted a new set of glasses. Huge thanks for swift return and immaculate repair work.

April 9, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Miriam,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your glasses feel like new again — that’s exactly the result we aim for.

It’s great to know you were happy with both the speed and the quality of the repair. Your kind words truly mean a lot to our team.

If you ever need us again, we’ll be more than happy to help. Thanks again for your support!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

I can’t recommend these guys enough

I can’t recommend these guys enough. I managed to mangle my glasses recently and thought they were a goner, but the team here sorted them out in no time. Professional service, and they really know their stuff. If you’re in London and need a fix, don't bother going anywhere else. Cheers for the top-notch help!

February 2, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear IK,

Thank you so much for your kind words! We’re really glad we could bring your glasses back to life when it looked like all hope was lost.

Providing fast, reliable service is exactly what we aim for, so it means a lot to hear that you had a great experience. If you ever need help again, we’re always here for you.

Cheers again for the recommendation!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Company was great good communication on…

Company was great good communication on watsapp
Quick
And nice touch with a case and cloth with my name on so happy to have my glasses back

April 6, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Paula,

Thank you so much for your kind words! We’re really glad you were happy with the communication and the little personalised touches.
It means a lot to us that you’re enjoying having your glasses back — we truly appreciate your support and hope to help you again anytime!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

First time I’ve used a service like…

First time I’ve used a service like this. The monofilament holding a lens in my semi-framed glasses broke. I sent them special delivery and 4 days later they came back, looking great, like a new pair of specs. Very happy with communication. The only downside is that they are returned using tracked postage, so they are only insured for £75. My varifocals cost more than 4 times that.

April 5, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Robert,

Thank you for your kind feedback—we’re really pleased to hear that you’re happy with the repair and that your glasses came back looking like new.

We’d just like to clarify that we do offer a Royal Mail Special Delivery return option at checkout, which provides higher insurance coverage for more valuable items. This can be selected for an additional fee when placing an order.

Thanks again for trusting us with your glasses—we really appreciate you taking the time to share your experience.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Top job

Top job - highly recommend - quick turnaround

April 3, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Huw,

Thank you for your kind words and recommendation! We're really pleased to hear you were happy with the quick turnaround. It was a pleasure helping you, and we're always here if you need us again!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Premium service

Great communication, service,price this has to be the number 1 go to for repairs. If you are looking for this kind of service dont look anywhere else.
It was a flawless experience dealing with these people

March 27, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear John,

Thank you so much for your amazing feedback! We're thrilled to hear that you were happy with our communication, service, and pricing. It truly means a lot to us that you’d recommend us as the number one choice for repairs. We're really glad you had such a flawless experience, and we’re always here whenever you need us again!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

100% recommend

100% recommend. Glasses came back looking new. Bent arms straightened, broken hinge repaired and cleaned. Fast repair, kept updated on status and reasonably priced. I'm useless at looking after glasses, usually sitting on them or falling asleep with them on, even the dog chewed them once, so no doubt I'll be using them again at some point but very happy to do so.

March 23, 2026
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear S.H.

Thank you so much for your kind words! We're really glad to hear your glasses came back looking like new and that you were happy with the repair and updates throughout the process. It sounds like your glasses go through quite a lot — we’ll be here whenever you need us again. Thanks again for your support!

Best regards,
The Opto Glasses Repair Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look