Opto Glass Repair it has outstanding service and communication .Send my totally dismantled glasses , within 4 days I received them back us new . Really happy with Opto I highly recommend them.
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Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
United Kingdom
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First time I’ve used a service like this. The monofilament holding a lens in my semi-framed glasses broke. I sent them special delivery and 4 days later they came back, looking great, like a new pair of specs. Very happy with communication. The only downside is that they are returned using tracked postage, so they are only insured for £75. My varifocals cost more than 4 times that.

Reply from Opto Glassesrepair Ltd

Reply from Opto Glassesrepair Ltd
Great communication, service,price this has to be the number 1 go to for repairs. If you are looking for this kind of service dont look anywhere else.
It was a flawless experience dealing with these people

Reply from Opto Glassesrepair Ltd
100% recommend. Glasses came back looking new. Bent arms straightened, broken hinge repaired and cleaned. Fast repair, kept updated on status and reasonably priced. I'm useless at looking after glasses, usually sitting on them or falling asleep with them on, even the dog chewed them once, so no doubt I'll be using them again at some point but very happy to do so.

Reply from Opto Glassesrepair Ltd
The customer service was excellent, they provided me with the information requested within 2 hours of sending the enquiry and then replied throughout the day.
The price was much cheaper than several of their competitors. I had two pairs of glasses repaired at the hinge, they sent them back within a few days.
The glasses were also cleaned, and provided with some maintenance as part of the price. The glasses were returned sealed and well packaged, they also included a free personalised cleaning cloth, which was a very nice touch.
I would highly recommend them in the future.

Reply from Opto Glassesrepair Ltd
Brilliant Service: Sent my glasses for repair on Monday, fixed and returned by Thursday. Very efficient and professional service.

Reply from Opto Glassesrepair Ltd
Most amazing repair!
My wife broke her glasses, and she has had them for many years and loves them, so I had to find somewhere to repair them. I came across this service and, at first, I was a bit sceptical, but I decided to give it a try.
The results were A M A Z I N G. They fixed the glasses, included a special gift for my wife, and even added new holders. I have never seen this kind of service before.
I totally recommend this service!!!

Reply from Opto Glassesrepair Ltd
I honestly can’t believe how good the service from OPTO Glasses Repair was. I posted my broken glasses on Saturday and had them fully repaired and back with me by Wednesday — incredibly fast and completely hassle-free.
Communication was excellent throughout. They even kept me updated via WhatsApp so I always knew what was happening with the repair.
The repair itself is perfect and my glasses look as good as new. To top it off, they included a lovely unexpected extra — a personalised eyeglass cleaner with my name on it, which was a really nice touch.
It’s rare to find service this good these days. If you’ve broken your glasses, just send them a photo by WhatsApp or email and they’ll get back to you quickly.
Highly recommend – fantastic service from start to finish! ⭐⭐⭐⭐⭐ 👓

Reply from Opto Glassesrepair Ltd
Very good experience and very professional thank you...

Reply from Opto Glassesrepair Ltd
Brilliant service can’t fault them. Sent in on the Thursday and returned to me on the Monday. Fantastic repair on broken sunken hinge looks like new.

Reply from Opto Glassesrepair Ltd
Excellent. Seriously. I saw someone else comment that they accepted and fulfilled a repair nobody else (any high street opticians; even those who make repairs) would not go near. I was thinking at one point to buy a new pair, costing over £240. Repair was to weld both nose arms back onto the frame.
I came across Opto Glasses Repair and my goodness…..
Simply put, I contact them and send pictures on watsapp, they confirm the repair, I ship within the hour. Arrives next day, repaired that day and they ship back to me the very same day. I would’ve received it the next day had Royal Mail not have a delay.
Sent on Tues, received on Thu.
Guys thank you very much. Excellent throughout.
All the best.

Reply from Opto Glassesrepair Ltd
They fixed what other's could not. I'd recommend Opto, not only did they do a great job on fixing my glasses but were super efficient - great communications and quick turnaround time.

Reply from Opto Glassesrepair Ltd
I snapped the hinge on my glasses. Posted them off to Opto Glasses and had them back within a week. Brilliant service and you can't even see they have been repaired!

Reply from Opto Glassesrepair Ltd
"Super impressed with Opto Glasses Repair! 😊 They did an amazing job fixing my glasses, and the service was really good. Highly recommend 👍"

Reply from Opto Glassesrepair Ltd
Excellent surface right from the very beginning.
Super quick turnover and the customer service throughout was absolutely amazing thank you so much

Reply from Opto Glassesrepair Ltd
Excellent service. I’m very happy with the repair. There was a small delay due to the New Year holidays, but overall I’m very satisfied. The packaging was excellent.

Reply from Opto Glassesrepair Ltd
After my 2 year old broke my glasses, my opticians said I'd need to buy new glasses. Opto repaired them and they're now like new. Excellent service and completed the work quickly. I highly recommend them.

Reply from Opto Glassesrepair Ltd
My glasses were broken and even professional opticians couldn’t repair them. They were fixed perfectly with great skill and care. Truly impressive work. Highly recommended! Amazing work!

Reply from Opto Glassesrepair Ltd
Received my glasses quickly, really happy with them. What a great service, communication and nice touches like the personalised cloth. Brilliant, a lot of companies could learn a lot from these guys👍

Reply from Opto Glassesrepair Ltd
The arm of my partner’s Viktor & Rolf glasses were broken by an optician (in France) whilst attempting to replace a screw. Nobody on the High Street would repair them or could suggest somebody who could. One kind person in Boots suggested I look online and showed me the Opto site. I could not be happier with the company. Quick turnaround, high quality repair and regular updates. Highly Recommended .
Update Jan 2026
The other side hinge broke in the same way so this must be a design weakness. Sent them back to Opto, same result. Quality repair and service. Thanks again Opto

Reply from Opto Glassesrepair Ltd
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