Calls always returned exactly when they were supposed to be. Any missed calls were followed by a text message rather than numerous calls which is much more preferable. Advice given was in line with w... See more
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I was contacted very quickly by a lovely lady named Rebecca. She spent a few minutes with me going over what I was looking for and explaining the various different policies that she would be exploring... See more
Company replied
Income protection Rebecca is very knowledgeable, clear and concise in her product explanation. I did not feel rushed at all and my questions were fully answered. She gave me several options and... See more
Company replied
I had a quick call from Nick and we discussed a new policy plan I had arranged with another broker. I informed him on my existing policy and Nick advised me genuinely that I should stay with... See more
Company replied
Company details
Written by the company
With a combined 50+ years of experience in working for some of the leading insurance companies and brokers, our friendly insurance brokerage brings extensive industry expertise. We're passionate about helping clients find suitable coverage, and providing exceptional advice based on our firsthand knowledge. Our dedicated team embodies high standards, assuring you of unwavering support from initial inquiry to potential claims. Trust us to prioritise your needs, guide you throughout your policy journey, and offer the peace of mind you deserve.
Contact info
Oracle Protection Insurance Brokers LTD office: Office 2 Chocolate Box, 8-10 Christchurch Road, Bournemouth, BH1 3NA, Bournemouth, United Kingdom
- 0333 050 9395
- marketing@oracle-pib.co.uk
- oracle-pib.co.uk
4.9
Excellent
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I didn’t exactly know what insurance to…
I didn’t exactly know what insurance to go for but Garry Burdett has really guided me in knowing what suits my needs and has been very clear in explaining the inclusions of products available. Really recommend it :)
October 11, 2023
Reply from Oracle Protection Insurance Brokers
Hi Kreena,
Thank you so much for the review, very pleased to hear Gary was professional in his approach to finding a suitable product for your needs. I will pass the feedback on.
Should you recommend us please do ensure they quote your details when contacting us so we can extend our thanks directly.
Best wishes,
Oracle PIB.
Excellent customer service
We had a very positive experience with Rebecca, she thoroughly explained every aspect of our policy, and helped very much to make sure it was suitable for our needs, she answered any concerns to the highest standard,and put us at ease, and made it very easy to understand what was included in our policy, she kept in touch each time with any updates, and even got us a voucher to spend near to Christmas We are very comfortable in the fact we know what we have purchased and it is meeting our needs thankyou Rebecca we will be back if needing any further advice or insurance, top class customer service.
October 5, 2023
Unprompted review
Reply from Oracle Protection Insurance Brokers
Hi Steph,
Thank you for taking the time to leave your feedback on our services. I will pass the lovely feedback onto Rebecca.
Very pleased to hear we were able to find the right product for your circumstances.
We hope you got something nice with the voucher.
Please do let us know if you require anything in the future.
Best wishes,
Oracle PIB.
Very straightforward process.
October 11, 2023
Reply from Oracle Protection Insurance Brokers
Hi Camelia,
Brilliant, thank you for the feedback. We are very glad you are happy with the process.
Please do let us know should you require us in the future.
Best wishes,
Oracle PIB.
organising life insurance
Rebecca took the time to find out what my needs and intentions were so that she could recommend a package that fitted with my goals. Very helpful, thorough explanations.
October 3, 2023
Unprompted review
Reply from Oracle Protection Insurance Brokers
Hi Tanya,
Thank you for the review, we are glad Rebecca was so helpful in assisting with your needs.
Please do not hesitate to get in touch if you need us.
Best wishes,
Oracle PIB.
Rebecca Britten made my experience great
October 10, 2023
Reply from Oracle Protection Insurance Brokers
Hi Rudolph,
Very pleased to hear Rebecca is providing a great service, I will be passing on your comments.
Please reach out if we can be of any further help.
Best wishes,
Oracle PIB.
I would like to thank Rebecca Brittain…
I would like to thank Rebecca Brittain for all her help and professional understanding in getting the right insurance for me, she was so helpful and understanding. Thank you again.
October 10, 2023
Reply from Oracle Protection Insurance Brokers
Hi Mr Rendalls,
Thank you for the review, very pleased to hear that Rebecca was so helpful is assisting with choosing the right product.
We always ensure we take the time to understand your needs, and tailor the right solution for you.
Please do let us know if we can be of any further assistance.
Best wishes,
Oracle PIB.
Nick was excellent is customer service…
Nick was excellent is customer service wad excellent and very helpful
October 9, 2023
Reply from Oracle Protection Insurance Brokers
Hi Sharon,
Thank you leaving us a review, I will pass the feedback onto Nick.
Pleased he was able to assist, and we look forward to helping you in the future.
Best Wishes,
Oracle PIB.
Fantastic service
I was fully explained everything through out, advised very well on everything.
October 9, 2023
Reply from Oracle Protection Insurance Brokers
Hi Dale,
Thank you for taking the time to leave us a review. Very pleased our advisor was able to help.
We look forward to assisting you in the future.
Best wishes,
Oracle PIB.
Reply from Oracle Protection Insurance Brokers
Hi Stewart,
Great to hear you are happy with the service provided, I will certainly pass on the feedback to the advisor.
Please do let us know if we can assist further.
Best wishes,
Oracle PIB.
Patient and no time wasters!
Sent an enquiry and received a call same day. Nick suggested policies suitable to our needs, he was very patient and answered all our queries. Highly recommend Nick!
October 4, 2023
Reply from Oracle Protection Insurance Brokers
Hi AJ,
Thank you for the review, glad to hear Nick took the time to understand your needs and recommend a suitable option for you. I will pass the feedback on to Nick.
We look forward to assisting you in the future.
Best wishes,
Oracle PIB.
Great service.
I entered my details to get a quote for life insurance and got called within 5 minutes by Nick from Oracle Protection Insurance Brokers Ltd. Nick was very friendly and understanding of my circumstances and found the quote that best suited me within 24 hours of our initial call. Most importantly, I never felt rushed into making a decision and the cover was explained clearly, so I feel confident with my choice. Thanks Nick.
October 4, 2023
Unprompted review
Reply from Oracle Protection Insurance Brokers
Hi Luke,
Thank you for the feedback, Nick will be extremely happy to hear that you were happy with the service.
Please do let us know if we can assist with anything in the future.
Best wishes,
Oracle PIB.
Helpful and patient broker
October 4, 2023
Reply from Oracle Protection Insurance Brokers
Hi Louise,
Thank you for leaving us a review, we are very pleased you were happy with the service.
Best wishes,
Oracle PIB.
The man I spoke to was very helpful
The man I spoke to was very helpful. Explained everything. Very polite. Made me feel at ease.
October 3, 2023
Reply from Oracle Protection Insurance Brokers
Hi Vikki,
Thank you for the review, we are pleased you were comfortable with the process and we look forward to assisting you in the future.
Best wishes,
Oracle PIB.
Great service
Nick was amazing. Completely understood our needs and offered the policies to manage our expectations. Thank you ☺️
October 2, 2023
Reply from Oracle Protection Insurance Brokers
Hi Naisargi,
Glad to hear that Nick was so helpful in the process. He will be pleased to hear the feedback.
Best wishes,
Oracle PIB.
The young man was very helpful.read out…
The young man was very helpful.read out to me important information.pl3ased with the review.
October 2, 2023
Reply from Oracle Protection Insurance Brokers
Hi Jill,
Thank you, we are very pleased we were able to assist.
Best wishes,
Oracle PIB.
Reply from Oracle Protection Insurance Brokers
Hi Michelle,
Thank you for leaving a review. I will pass the feedback onto the agent. Very glad we were able to assist.
We look forward to dealing with you in the future.
Best wishes,
Oracle PIB.
Great experience 👍🏻
September 27, 2023
Reply from Oracle Protection Insurance Brokers
Hi,
Thank you for your review. We are pleased we were able to assist.
Best wishes,
Oracle PIB.
Reply from Oracle Protection Insurance Brokers
Hi Levi,
Thank you for the lovely feedback, I will be passing this onto the advisor.
Please do let us know if you need us in the future.
Best wishes,
Oracle PIB.
Fantastic service. Responsive and professional.
Fantastic service. Extremely responsive, thorough and professional. Would highly recommend Rebecca Brittain who went over and above to get me the cover I needed and at a very competitive price.
September 26, 2023
Reply from Oracle Protection Insurance Brokers
Hi Tessa,
Thank you for the review, Rebecca will be very happy to hear your comments.
We are always here should you need us in the future.
Best wishes,
Oracle PIB.
I had a amazing experinece with this…
I had a amazing experinece with this company.My queries and application was dealt with by Senior Protection Broker Alex Moyes . The customer service I had was absolutely amzazing and outstanding. These conversation are not easy to have however Alex made it easier and better to talk about it.He had been very approachable , I felt encouraged to raise any queries or concerns with him -this he would deal with in a timely manner .I felt valued from getting that initial call till when my husband and I agreed on the Life Cover we took out.
September 26, 2023
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