Excellent service and great quality product. I ordered 4 free samples to find the exact shade I wanted, they arrived quickly. Once I had selected the colour I ordered the blind. The website was e... See more
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Review summary
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Reviews shaping this summary
I am very happy with my order and great communication with company before my order was processed as I ordered personal photo blinds and I had a lots of questions and had an answer very prompted. Very... See more
From start to finish my whole experience with Order Blinds was excellent. My emails were answered quickly, very efficiently and nothing was too much trouble. I had several blinds that were only milli... See more
Company replied
We loved the pattern and were able to obtain a sample of the fabric which gave us the confidence to place our order. Short lead in time for this made to measure Roman blind. Concise details and fi... See more
Company details
Written by the company
Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.
Contact info
Unit 10 Barbrey Business Park, NG13 0GY, Bottesford, United Kingdom
- 01159699933
- info@orderblinds.co.uk
- orderblinds.co.uk
4.4
Excellent
484 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordering was relatively easy
Ordering was relatively easy, the delivery was excellent, packaged very well the quality of the blind and mechanism was very good, extremely pleased with the luxury cassette i optioned for. Customer service was good also with Stacy who was mor than helpful with my installation query. Will definitely be using them again when ordering my next blind . Well done them 👍
December 19, 2025
Unprompted review
Lovely blinds
We ordered 5 blinds in various sizes, all arrived in good condition and are of excellent quality.
We got the covers for the blind rolls called the luxury roller system, and the decorative material covering them had air bubbles in it, I was able to remove them by smoothing with a soft damp clean cloth.
Might be worth flagging up during manufacturing.
December 17, 2025
Unprompted review
Awful experience with Order Blinds
Awful experience with Order Blinds. Ordered perfect fit roller blinds for two windows & french doors, Order Blinds sent incorrect frames on three separate occasions. I have given up with this company & not prepared to give the company a 4th chance to get it right. I have requested a refund.
December 15, 2025
Unprompted review
Reply from Order Blinds
We’re very sorry to hear about your experience and we do understand how disappointing and frustrating this must have been.
As a made-to-measure, online-only company, all Perfect Fit blinds are manufactured strictly to the measurements entered at the time of ordering, as we’re unable to measure in person. The initial frames were produced correctly to the original sizes provided, which were later found to be incorrect. We do apologise that a subsequent replacement was affected by a human input error on our part.
A refund has been processed as requested and we’re sorry that on this occasion we were unable to resolve matters to your satisfaction.
EDIT - Hi Claire, to confirm the refund has been processed via Paypal as advised, unfortunately we have no control over the length of time it takes for PayPal to process it once we've confirmed it but hopefully it shouldn't take long.
We loved the pattern and were able to…
We loved the pattern and were able to obtain a sample of the fabric which gave us the confidence to place our order.
Short lead in time for this made to measure Roman blind.
Concise details and fixing instructions.
Very satisfied.
December 11, 2025
Unprompted review
Fantastic service from sending samples…
Fantastic service from sending samples to delivery and the blind is top quality and looks great. It was very easy to fit. Good price. Couldn’t be happier with the company and product.
December 11, 2025
Unprompted review
Excellent company
Blinds arrived quickly and very well packaged. Good quality fittings and very nice blind. I would definitely use this company again.
November 25, 2025
Unprompted review
Lovely clip to fit door blinds
Lovely clip to fit door blinds, easy to install 👍
Quick delivery and well packaged with corner edge protection.
November 28, 2025
Unprompted review
Fantastic service and good quality…
Famtastic service and good quality product. Stacey was brilliant at organising the correct blinds for me and arranging for them to be delivered in time for me to instal before undergoing a surgery. Would reccommend this company.
November 3, 2025
Unprompted review
Fabric query
Spoke to Dominika Farys regarding a query with blind material (not yet ordered) and she was very helpful and is sending ma a sample.
November 10, 2025
Unprompted review
Quality product
Quality product. Speedy delivery. Good communication. Easy to order
October 27, 2025
Unprompted review
Staff member very helpful
Staff member very helpful and answered all my queries.
Can I just mention I Didn’t “reach out” (sounds desperate) I got in touch
October 31, 2025
Unprompted review
Quality Blinds
The quality of the blinds are excellent. We have bought from other suppliers before but after buying from Order Blinds we'll never go elsewhere. The customer services are also excellent and replaced a faulty part within 24hrs.
October 16, 2025
Unprompted review
Great choice of blinds sent samples in…
Great choice of blinds sent samples in the post we chose what we liked. Very easy to order, received on time very happy with the service and quality the price was great too. Would definitely recommend
October 29, 2025
Unprompted review
Reply from Order Blinds
Thank you so much for your lovely review! We’re delighted to hear you found the sample process helpful and that you’re happy with your new blinds. It’s great to know everything arrived on time and that you were pleased with the quality and price. We really appreciate your recommendation and hope to see you again in the future!
Fabulous Customer Service - Well Done May
We originally ordered 3 Roller Blinds a couple of weeks ago - Ordering on line was simple & great - Blinds arrived on time - lovely quality and a great price - We then decided to order 2 more last Friday - I then received a generic email yesterday to say there was a Black Friday deal with 15% off - Contacted Order Blinds regarding this as of course it was a saving of £28.70 to us - FABULOUS Customer Service from May the Customer Service Manager - Straight away I received a response to email - no quibbles at all refund of £28.70 back into my account - This is the sort of Company that deserves 100% Praise for it’s Customer Service - May is an absolute credit to the Company - Thankyou for such fabulous service it is appreciated - Well done Order Blinds - If you want quality at a great price I would suggest here
October 20, 2025
Unprompted review
Very happy with Order Blinds
Very happy with Order Blinds. The order process was simple and the blind is a good quality one, and easy to fit.
I had a bit of a problem with the first blind sent being damaged in transit, but the company were excellent at sorting out the problem and sending me a replacement very quickly. I would definitely use themagain.
October 17, 2025
Unprompted review
Reply from Order Blinds
Thank you so much for your kind review! We're delighted to hear that you’re happy with your new blind and that you found the ordering and fitting process straightforward. We’re sorry again about the initial damage in transit, but we’re glad our team could resolve it quickly for you. We really appreciate your understanding and look forward to helping you again in the future!
Perfect fit blinds not black-out
The perfect fit black-out blinds we ordered are anything but black-out. There is so much light coming around the sides of the perfect fit blinds and out of the top, that they really can't be described in any way as 'black-out'. Frankly our old roller blind did a better job. What's worse is that because the blinds are made to measure, we can't send them back for a refund- so some VERY expensive chocolate tea pots. A poor design, poor description as 'black-out' and a costly mistake for us.
October 11, 2025
Unprompted review
Reply from Order Blinds
Thank you for your review. We’re really sorry to hear that you’re disappointed with your blackout blinds. We completely understand how frustrating it can be when a product doesn’t meet expectations.
Our product description does explain that while the fabric is blackout, the blinds are not a full blackout solution, as some light can leak around the edges and top of the frame. We include this to help set expectations, but we’re sorry if this wasn’t clear enough.
We’ve not received any contact from you regarding this issue, but our customer service team would be happy to take another look at your order and offer advice on reducing light gaps if you’d like to get in touch via email: info@orderblinds.co.uk
Kind regards,
Order Blinds Customer Service
Great product
Great product, easy to use and great value for money.
September 26, 2025
Unprompted review
Won’t be ordering again
Not a great experience. Blinds feel cheaply made and very flimsy. Constantly coming out of the runners when opening and closing, even when being gentle. Part of the frame arrived damaged and dented. Blinds come with no instructions so have to find them through the website which is not ideal for people who do not have easy access to do so. Instructions state to use the fitting card which was also not included in the package. Wouldn’t order again
October 8, 2025
Unprompted review
Reply from Order Blinds
We’re really sorry to hear about your experience and that your order arrived with issues — this isn’t the standard we aim for. Please accept our apologies for the missing fitting card; your feedback has been passed to our packing department to ensure these aren’t missed again.
The Perfect Fit system was developed by one of the UK’s leading blind manufacturers and has been thoroughly tested for quality and durability. There will be a small amount of movement before the frame is fully secured, but once clicked into the brackets it should stay firmly in place if the measurements are accurate. The blinds coming out of the runners may suggest the feet were fitted into the wrong side channel gap — if you’d like to get in touch, we’d be happy to guide you through fixing this.
The dented frame sounds like it was damaged in transit, as it wouldn’t have left our factory that way. If you could please contact us with your order details, we’ll arrange a replacement as soon as possible.
Thank you for your feedback — it really helps us improve.
Blinds arrived on time and very well…
Blinds arrived on time and very well packaged.
The 5% openess sunblinds are brilliant at giving privacy but allowing light in.
October 9, 2025
Unprompted review
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