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Ordo Reviews 

1,810
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 522 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, highlighting their stylish design and how well they clean teeth, making routines more enjoyable. Many also appreciate the excellent customer service, especially for faulty items, which were often replaced quickly. However, some customers experienced delivery issues, including delays or products not arriving as expected. A few people also noted problems with order fulfillment, such as incorrect replacement heads or incomplete shipments. Additionally, there were mentions of product design concerns like sensitive buttons, degraded coatings, or difficulties cleaning devices.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, effectiveness, and design, with many... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent and durable nature of the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the speedy and quick... See more

Order

People report ambiguous experiences with order, with many finding the ordering system easy and efficient for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that products are easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones... See more

Rated 4 out of 5 stars

An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... See more

Rated 4 out of 5 stars

The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue p... See more

Rated 4 out of 5 stars

Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... See more


Company details

  1. Dental Clinic

About Ordo

Written by the company

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Written by the company

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Contact info

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,810)

509 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick delivery, compact and quiet.

I ordered two of the toothbrushes as secondary electric brushes to take away on holidays. The price is good but the brush heads I do find expensive for what they are. The brushes and heads both arrived very quickly and they were ordered separately. I can’t vouch for the longevity of the brushes as I’ve had them less than a week and not even had a chance to try them yet (why do review requests come so quickly after ordering????). I like the size of the toothbrushes, they are a lot more compact than our existing OralB ones and much, much quieter. I’m looking forward to using them and travelling with them, especially if the charge lasts up to 6 weeks as described. The colours are great and they do look sleek. Charging is easy and the charging port is covered sufficiently with a waterproof cap. The cap also has a notch on it to stop the toothbrush rolling away. A nice feature is the little travel cap that it comes with to protect the brush head when travelling. It even comes with a USB B to USB C charging cable, a charger wasn’t necessary for me as I have plenty and don’t want to take proprietary chargers when travelling.

March 4, 2026
Rated 5 out of 5 stars

This is exactly the type of toothbrush…

This is exactly the type of toothbrush I was looking for; it has a slim, traditional shape head, with only two settings, gentle and standard . Became disillusioned very quickly with my previous brush which had a large round head that made my gums sore and multiple settings I never used.

March 9, 2026
Rated 5 out of 5 stars

Sensory bliss

Oh. My. Goodness. What a game changer. Loud persistent noises put my child into sensory overload. This toothbrush is so quiet and he's so happy brushing his teeth as a result.

February 9, 2026
Rated 1 out of 5 stars

I ordered replacement toothbrush heads…

I ordered replacement toothbrush heads and was sent toothbrushes and charged extra accordingly

March 3, 2026
Ordo logo

Reply from Ordo

HI Nicola,

I can see from your order you have ordered 2 Squishmallow toothbrushes. Could you please email hello@ordolife.com and someone will get back to you about this.

Regards,

Ordo

Rated 5 out of 5 stars

Enjoyed the wide choice of colours that…

Enjoyed the wide choice of colours that are available. Makes a welcome change from black or white. Was not sure what to expect on how a different type of brush would perform, glad to say very pleased. Only used for a week so far but has exceeded all expectations, whitening choice shows a difference after a few days. Took a few days to get used too. Much better than the big brand I've used for years.

March 5, 2026
Rated 5 out of 5 stars

Quality products, improved dental hygiene

My order was slightly delayed but this was due to the carrier, not Ordo. When I contacted them to check the progress I was given helpful information and a timescale for the parcel. Was delighted with the products. They were high quality and work really well. I would recommend Ordo products and feel my dental hygiene is already better after a few days use.

March 3, 2026
Rated 5 out of 5 stars

Great customer service

I have been using the electric toothbrush and water flosser for awhile now. The products are great and look very stylish and come in beautiful colours!
I had an issue with the charging for the water flosser and customer care was really friendly and replaced the product as was under warranty.

March 2, 2026
Rated 5 out of 5 stars

Very good quality products

Very good quality products! My items were delivered with in a week. I bought the light purple Glinda toothbrush from Wicked For Good and the Dark green Elphaba toothbrush, they are so pretty and have a slight shimmer to them.

February 28, 2026
Rated 5 out of 5 stars

Really good

Really good toothbrush, quick dispatch and delivery. Got me rid of some minor hard plaque and genuinely made a huge difference in my overall oral hygiene, as well as doing a bit of lightning up. Considering myself converted.

January 27, 2026

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