Orientica Reviews 292

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... See more

Rated 1 out of 5 stars

My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... See more

Rated 5 out of 5 stars

Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... See more

Rated 5 out of 5 stars

The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.


Contact info

4.1

Great

TrustScore 4 out of 5

292 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Orientica

Top service

August 31, 2025
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Reply from Orientica

Hi Paul,
Thank you for the 5-star review! We’re thrilled you found our service top-notch. If you ever need scent recommendations or help with an order, we’re only a message away.
— Orientica UK Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

September 3, 2025
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Reply from Orientica

Hi Mariam,
Thanks so much for the 5 stars! We work hard to dispatch quickly, so it’s great to hear your parcel arrived fast. Enjoy your fragrances—and let us know your favourite!
— Orientica UK Team

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service

September 2, 2025
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Reply from Orientica

Hi Jainaba,
We really appreciate the 5-star feedback. Reliability is what we aim for every time—glad we delivered for you. Shout if you need a refill or a new recommendation!
— Orientica UK Team

Rated 1 out of 5 stars

I received my order but it was expired…

I received my order but it was expired in 05/10/2022 it was for geft I tried to contact them no response

August 27, 2025
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Reply from Orientica

I’m really sorry to hear about this – receiving an expired product is definitely not the experience we want you to have, especially since it was intended as a gift. Please accept our apologies for the inconvenience caused.

Could you let me know where you originally tried to get in touch? It will help us make sure no messages have slipped through the cracks.

For the quickest resolution, I’d kindly ask you to email our dedicated team at orders@orientica.co.uk

Rated 1 out of 5 stars

I didn't receive my order

I didn't receive my order, so I can't say anything good. I sent a reply to your email on the 6th Aug saying that I would like to replace it with "Thats life "oud but im still waiting

August 6, 2025
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Reply from Orientica

Hi April,

We’re really sorry to hear about your experience and for any frustration this has caused. We reached out by email to let you know that the “Violet Oud 6ml” in your order was unfortunately out of stock, and we’re waiting on your preference so we can complete your order.

You’re welcome to choose a replacement item or receive a refund for that product — whichever works best for you. Your order is still active until the end of the month, so we can resolve this quickly once we hear back.

Please contact orders@orientica.co.uk

Rated 5 out of 5 stars

Amazing scents and quality I will…

Amazing scents and quality I will definitely be buying from this site again

July 13, 2025
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Reply from Orientica

Thank you so much for your kind words! We're delighted to hear you're enjoying the scents and quality of our products. We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Extraordinary

Perfect, exactly what I was looking for and orientica have once again smashed it out the park!!!❤️❤️🥰

July 1, 2025
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Reply from Orientica

Wow — thank you so much for the amazing feedback! We're thrilled to hear the product was exactly what you were looking for, and your kind words truly mean a lot to the whole team. We're so glad we could "smash it out the park" again for you!

Rated 5 out of 5 stars

Nice and easy order and delivery

Very easy to order, seamless delivery, exactly what I needed.

June 24, 2025
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Reply from Orientica

Thank you for your kind words! We're so glad to hear that your ordering and delivery experience was smooth and easy. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Really good perfume & prompt delivery

The perfumes are really good and prompt delivery.

June 12, 2025
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Reply from Orientica

Thank you so much for the kind words, Eton! 🌟 We're thrilled to hear you’re enjoying the perfumes and that your order arrived promptly. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service

Fast delivery, lovely products. There was an error with my order where I received the wrong fragrance. This was promptly rectified by orientica and I received my products very soon aftet.

May 25, 2025
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Reply from Orientica

Thank you for your lovely review! We're so glad you’re happy with the service and products. Mistakes can happen, but we’re committed to making things right quickly — and we’re delighted we could resolve it promptly for you. We truly appreciate your support!

Rated 5 out of 5 stars

think this is one of the best…

I think this is one of the best companies I ever buy things from so early to announce and the delivery service is very quick

May 30, 2025
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Reply from Orientica

Thank you so much for your kind words! We're thrilled to hear that you consider us one of the best — that truly means a lot to us. We're always working hard to provide fast delivery and excellent service, so it’s great to know it's making a difference!

Rated 1 out of 5 stars

I didn't like the product

I didn't like the product, it smells mild, not strong and firm

May 12, 2025
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Reply from Orientica

Thank you for your honest feedback. We’re truly sorry to hear that the fragrance didn’t meet your expectations. Scent is a very personal experience, and while many of our customers appreciate the subtle, refined profile of this perfume, we understand it may not be the right fit for everyone.

We’d love to help you find something more suited to your taste — perhaps a bolder, longer-lasting scent from our collection.

Rated 1 out of 5 stars

Mon products will be glad

I had my products on time and got everything.

March 30, 2025
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Reply from Orientica

Thank you for your feedback — we’re glad to hear that you received your products on time and everything arrived as expected!

We noticed that you left a 1-star rating, and we’re sorry if anything about your experience didn’t meet your expectations. If there’s anything we can do to improve or if something went wrong, please don’t hesitate to reach out to us directly.

Rated 4 out of 5 stars

Perfume is good

Perfume is good, but the bottle cork isn't well finished. Hard to spray the Perfume out of the bottle.

March 9, 2025
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Reply from Orientica

Thank you for your review and for sharing your experience with us. We're glad to hear you like the perfume, but we're sorry to learn about the issue with the bottle.

Your feedback is valuable, and we will pass it on to our team to improve our packaging.

Rated 5 out of 5 stars

Amazing

Amazing, I for for of them and I super happy, be having everyone saying I smell good .

March 9, 2025
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Reply from Orientica

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your perfumes and getting compliments, nothing makes us happier! 😊

We truly appreciate your support and look forward to serving you again soon. Enjoy your fragrances!

Rated 5 out of 5 stars

Excellent

Excellent, efficient delivery, good variety of oils, they all smell fantastic and make perfect little gifts.

March 6, 2025
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Reply from Orientica

Thank you for your fantastic review! We're so glad you loved our variety of oils and found them to be perfect gifts. It's great to hear that our delivery was efficient as well. We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Fragrances smell amazing

Fragrances smell amazing! It's great that the website gives a clear write up of which scents are in each, so you don't just think of flowers or fruit, of you know what you like.
They arrived quickly, great price. Will DEFO order again.

March 5, 2025
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Reply from Orientica

Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed the fragrances and appreciated the detailed scent descriptions on our website. It's great to know that our quick delivery and competitive pricing contributed to your positive experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Love the shell perfume

Love the shell perfume. So many people comment on it when I wear it

February 5, 2025
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Reply from Orientica

Thank you so much for your wonderful review! We're thrilled to hear how much you love the Shell perfume and that it's getting you so many compliments! 💖 Enjoy every spritz, and we can't wait to see you again soon! 😊✨

Rated 5 out of 5 stars

Good experience

February 10, 2025
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Reply from Orientica

Thank you so much for the 5-star review! We’re thrilled to hear you had a good experience. We look forward to bringing you more delightful scents in the future!

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