I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... See more
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My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... See more
Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... See more
The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping... See more
Company details
Written by the company
Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.
Contact info
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, IG11 0SD, Barking, United Kingdom
- 020 3026 0786
- sales@orientica.co.uk
- orientica.co.uk
4.1
Great
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Very very nice smell definitely going…
Very very nice smell definitely going to buy again
January 29, 2025
Reply from Orientica
Thank you for your kind words! We're so glad you love the scent and that you'll be coming back for more. We appreciate your support and can't wait to serve you again!
Very good product
January 11, 2025
Reply from Orientica
Thank you for your 5-star review! 🌟 We're delighted to hear that you’re happy with our product. Your support means a lot to us!
Great service
Great service, great product. Love the inclusion of a luxury sample which I happen to really like and will order in the future
January 9, 2025
Reply from Orientica
Thank you for your wonderful review! 🌟 We're delighted that you loved the service and product, and we're especially glad you enjoyed the luxury sample. We look forward to your future orders! 😊💛
Reply from Orientica
Hi,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you loved our products and appreciated the special gift.
Your kind words mean the world to us, and we look forward to serving you again soon!
Regards,
Orders Team
Excellent service
Excellent service, this was my 2nd order and each time it's arrived extremely quickly, the scents are lovely and long lasting, will definitely be ordering again
December 29, 2024
Reply from Orientica
Dear JS,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with our service and that you’re enjoying the scents. It means a lot to us that you've ordered with us twice, and we’re delighted to know the quick delivery and long-lasting fragrances have met your expectations.
We look forward to your next order and are always here to ensure your experience remains excellent.
Reply from Orientica
Thank you for your feedback! We're delighted to hear you had a smooth experience and that your order arrived on time. We truly appreciate your support and hope to see you again soon!
Positive experience
Good, fast delivery. Well packaged and nicely presented scents. I got a discovery set and it was a positive purchase.
November 9, 2024
Reply from Orientica
Thank you so much for your kind words and 5-star review! We're thrilled to hear you enjoyed your experience with us, from the fast delivery to the packaging and presentation. We're delighted the discovery set was a positive purchase for you, and we hope you continue to enjoy exploring our scents. 😊✨
2 items ordered unfortunately one was…
2 items ordered unfortunately one was incorrectly sent Orientica sent the correct item and it was rectified quickly.
November 4, 2024
Reply from Orientica
Thank you for your feedback! We apologize for the initial mix-up, but we're glad to hear the correct item was sent promptly. If there’s anything more we can do to improve your experience, please let us know. We appreciate your understanding and support!
Amazing experience
Amazing experience. The best fragrance ever. Great delivery also, came as expected
October 29, 2024
Reply from Orientica
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you loved the fragrance and that our delivery met your expectations. Your feedback means the world to us, and we're so glad we could provide an amazing experience. Looking forward to delighting you again soon! 😊
Reply from Orientica
Thank you so much for your kind words, Asma! We’re thrilled to hear you had a great experience with our customer service and delivery. Your support means a lot to us! If you need anything else, feel free to reach out.
Lovely perfume
October 3, 2024
Reply from Orientica
Thank you for your lovely feedback! We’re glad you’re enjoying the perfume. If you have any questions or need recommendations, just let us know!
Hi, half Full bottels
Hi. The parfumes arrived Yesterday and I’m disappointed that half of them were spilled. The bottles and boxes Are greasy, which means either they Are not Well closed or they are not full.
October 8, 2024
Reply from Orientica
Thank you for your feedback, and we're very sorry to hear about the issue with your order. We strive to ensure all of our products arrive in perfect condition, and it sounds like something went wrong this time.
Could you please get in touch with us directly at orders@orientica.co.uk? If you can send us a picture of the damaged items, we'll be happy to sort this out for you. We would have appreciated the chance to resolve this before the review, but rest assured, we'll make it right as soon as possible.
Looking forward to hearing from you!
Very smooth frm the moment order was in…
Very smooth frm the moment order was in I was informed every step. Will shop with you again!!!
October 6, 2024
Reply from Orientica
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with your purchase. Your support means the world to us, and we're glad we could meet your expectations.
If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future!
Great Company,always keep's you up to…Satisfied Customer
Great Company,always keep's you up to date on delivery and great products at competitive prices. Will be placing orders again soon.
October 1, 2024
Reply from Orientica
Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our products and service. Keeping our customers informed and offering quality at competitive prices is what we strive for, so it's wonderful to know we're hitting the mark. We can't wait to serve you again soon!
Reply from Orientica
Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with us. We look forward to serving you again soon!
They sell faulty products and if you…
They sell faulty products and if you want to return them then you have to pay for the return cost yourself.
They also promise you to return some of the money back but they never do.
I highly recommend that you don't buy from these scammers.
September 28, 2024
Reply from Orientica
Thank you for your feedback. We genuinely appreciate all customer opinions, as they help us improve our services.
I understand your frustration regarding the return process. However, I would like to clarify that we offered you a choice between a 50% refund or replacements, which you accepted. We strive to provide fair solutions to our customers, and we’re glad you found a resolution that worked for you.
Regarding the return costs, it is indeed stated in our return policy that customers are responsible for their own return shipping fees. We understand this may not be ideal, but it allows us to keep our prices competitive and provide the best possible products to our customers.
If you have any further concerns or questions, please don’t hesitate to reach out. We value your business and hope to serve you better in the future.
Reply from Orientica
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the scents and had a great delivery experience. Your recommendation means a lot to us, and we look forward to serving you again soon!
Great service and good quality perfumes
Ordered three perfumes which came within 2 days of ordering. Really fast service and great quality perfumes. Would definitely recommend and order again
September 9, 2024
Reply from Orientica
Hi,
Thank you for your wonderful review! We're delighted that your perfumes arrived so quickly and that you’re pleased with the quality. We appreciate your support and can’t wait to have you shop with us again!
Regards,
Orders Team
Reply from Orientica
Thank you for your kind words and the 5-star review! We're delighted to hear you had a great experience with us. Your satisfaction means a lot to our team!
Reply from Orientica
Thank you so much for your 5-star review! We're thrilled to hear that you were pleased with our quick delivery and fast service. We appreciate your support and look forward to serving you again!
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