Roberto and Daniella best customer service and loving the products for anti-aging Thank you again guys in Origani New Zealand
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At Origani we believe in beautiful, natural skin. We know that powerfully effective products can be harnessed from nature. We’re committed to sourcing and preserving the best the natural world has to offer and in turn ensuring that the natural world is...
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3195, Braeside, Australia
- origani.com.au
Replied to 25% of negative reviews
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Insensitive sales agents
Insensitive sales agents
So awhile ago, at Robinson Galleria Robinson in San Pedro Laguna, there was a sales agent who came to me and rubbed something on my hands. She invited me inside to test a product. Eventually, I got uncomfortable when the boss she called( from Israel based on the Filipino agent) approached us and asked basic questions about me.
What I did not like was her manner of speaking and advertising. She asked me to take off my mask to see my face. I was a bit shy. She told me that she lets me see her face and why didn't I? She said that I did not feel confident about my face.
Please teach your agents good manner and right conduct.
Do you really need to demean someone to purchase your products? The way your agents sell products is frustrating. They are so pushy and not professional. I could have bought one. But since I felt that they invaded and crossed my boundaries, I opted not to buy.
Next time, can you study and apply the ethical principles of marketing? Anyway, that could be the reason why there are no customers in your branch there.

Reply from Origani
Excellent customer service and…
Excellent customer service and products. I love their facials as well. Thank you Origani

Reply from Origani
Amazing products
Amazing products, my skin looks and feel so much better. Thank you Origani

Reply from Origani
Last week I went to festive walk branch…
Last week I went to festive walk branch and availed the products from them. I have this Manuka Honey Peel and Mask. I've been using these products for almost a week and this is holy grail!!🤩 These products help lighten my post- inflammatory hyperpigmentation.😍

Reply from Origani
Inside the Origani Store
I’ve been inside the Origani store and I find their store pretty impressive. The staffs are very accommodating. They explain each service they offer and the benefits of their products. Kudos sa staffs!

Reply from Origani
They are doing the same in Vietnam
They are doing the same in Vietnam. Pull and force customers to stop and buy something. I recognise them cause i work in sales as well. Good companies are not selling products this way.

Reply from Origani
Best products and facial treatments
I’ve been a customer with Origani for the last two and I love your products and facials guys. Keep it up with the amazing work

Reply from Origani
I was pulled into the shop in Queen St…
I was pulled into the shop in Queen St (Auckland) by a pushy sales rep (Daniella). She tried selling me products but as did not need any skincare at the time, I did not buy anything. She then offered me a complimentary facial which I agreed to. The facial was scheduled for a different date and Daniella was not in the shop. I had a very basic facial (about 30 mins) and they told me it would be $500. I told them that I would not be paying anything as it was supposed to be free of charge. The sales rep got very angry. He made me feel uncomfortable and humiliated. This is such a scam. I am thinking about reporting them to the NZ Commerce Commission.

Reply from Origani
Quality products
I love Origani products, makes my skin feels so good 😍 amazing customer service provided, I’ll definitely shop again

Reply from Origani
So disappointed and feel cheated
So disappointed and feel
Cheated.
Tried the night cream and now I'm here doing a review. It smells bad. Thick and sticky not at all what i expected. Smells like mild burnt plastic expiry date is 2024. When i was massaging on my face it suddenly felt grainy and started crumbling - drying up in surface of my face instead of being absorbed.
I spent 8,000 pesos to treat myself and splurged. This is what i get.

Reply from Origani
Rude and pushy sales person
Rude and pushy sales person who wouldn’t even let me walk past without forcing me to come over and look at the products. Do not walk over because you will never leave. She forced me into looking at all these products and offering me these deals. They were still way overpriced. She made me feel extremely anxious and when I said no multiple times she wouldn’t let me leave and kept forcing products in my face. I do not recommend even walking near this shop they will pull you in and won’t let you leave unless you buy something. Extremely unhappy with the service and this brand. I will not be coming again.

Reply from Origani
I have Loved the Manuka Honey Peel since day 1
I have Loved the Manuka Honey Peel since the first day I used it. Very gentle and soothing but really does a good job exfoliating your skin and getting rid of all the dead cells and dirt. It improved my skin texture and my make up goes on and off much easier than ever.

Reply from Origani
I was very skeptical at first but glad I stuck with it
I was very skeptical at first but after a month of using I can finally say the deep wrinkle treatment works wonders. My face looks so much smoother and I feel so much better after using!

Reply from Origani
Really impressed with the Dermassure cleanser
Really impressed with the Dermassure facial cleanser. I used to use cetaphil but I received this as a gift and have never gone back. It has become my main cleanser in my skincare regimen. Really works well for my skin, cleaning it but most importantly not drying it out.

Reply from Origani
The gardens mall outlet has the best…
The gardens mall outlet has the best service. I get my facials done there with Sya and Stephy every month and so far have been quite satisfied with them. I also referred my friends to go there after CNY.
They are really pushy to the point you…
They are really pushy to the point you can't exit the store without buying a product it is too pricey. SCAMMERS i went there for ems but the first thing they do is to discuss the product as if they won't cater my ems without buying the product

Reply from Origani
Origani has become my favorite brand
Origani has really become my favorite skincare brand in these past 6 months. I have been ordering from them online and always receive it very fast.

Reply from Origani
Always given good service by Wawa at…
Always given good service by Wawa at gardens mall outlet.
great detox facial treatment
I went in for a detox facial treatment. The room was very nice and clean and my skin felt so smooth and clean after the treatment. The beautician was also so friendly! We talked alot about skin issues i have been having and what products would best help me. Thank you so much for the advice!

Reply from Origani
Evil as hell
Only walked past the store with 0 intention in going inside, had one of the workers lure me in then had about 2 of them forcing products in my face, and wouldn’t take no for an answer. My poor self becoming overly anxious feeling like I couldn’t escape without purchasing something, because they kept forcing “nice offers” down my throat, I ended up purchasing a scrub that was offered 50% off. Few minutes go by and I decide to stand my ground and give it back, only to have them say they don’t have to refund me the product, so pretty much a “no refund” policy which 1. I was not told before purchasing, and 2. “No refund” policies are illegal. To think this company has also harassed so many other poor customers on these reviews, how are you guys still running I have 0 clue. But what I do know is that you guys are just one big filthy scam who manipulates soft people to buy your overpriced products, unbelievably embarrassing.

Reply from Origani
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