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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as amazing and effective, leading to glowing and smooth skin. Many people also highlight the excellent quality of the products and the professional, knowledgeable staff who provide great service. However, some people were dissatisfied with the sales tactics, reporting pushy and aggressive behavior from staff members. There were also instances where customers experienced adverse skin reactions to products, despite being assured of their gentleness. Some reviewers also mentioned feeling pressured to buy more products after an initial purchase.

What people talk about most

Product

People report positive experiences with product. Many customers express delight with the quality and... See more

Staff

Customers had positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Quality

Clients share positive opinions on quality. Many customers are delighted with the products, highlighting how... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the great and amazing... See more

Service

Consumers find service to be positive. Many reviewers describe the service as friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roberto and Daniella best customer service and loving the products for anti-aging Thank you again guys in Origani New Zealand

Rated 5 out of 5 stars

I’m using all the set including eye gel serum night cream day cream mask the best product ever. I really love the oil. It keeps my face silk and smooth Love it Definitely recommend

Rated 5 out of 5 stars

Such a lovely organic shop! 🌱 Amazing quality products and great service. The staff were welcoming and knowledgeable. Will definitely be back.

Rated 5 out of 5 stars

I purchased the luxury kit and I am so impressed. My skin is glowing and never felt better. Customer service was on point. Highly recommend!


Company details

  1. Cosmetics Wholesaler
  2. Cosmetics Industry

Information provided by various external sources

At Origani we believe in beautiful, natural skin. We know that powerfully effective products can be harnessed from nature. We’re committed to sourcing and preserving the best the natural world has to offer and in turn ensuring that the natural world is...


Contact info

4.1

Great

TrustScore 4 out of 5

150 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The soaps are the best

The soaps are the best, so happy to have the manuka honey soap back in KL! I always buy at BSC.

November 27, 2021
Unprompted review
Origani logo

Reply from Origani

It's our honor to have you love our hero product. Enjoy them and have a good day!

Rated 1 out of 5 stars

Don't believe these Scammers!!!

Don't believe these Scammers!!!! They are very deceptive and pushy!! If u see these ppl approach you push them away and run far far away from them! They know how to BS you and manipulate you. If you don't want your life to be destroyed run far far away from them!!!

November 11, 2021
Unprompted review
Origani logo

Reply from Origani

Hi Luv Mai Lashes,

Thank you for your feedback and we sincerely apologize for the unwanted experience you have had in one of our stores with your purchase and the service. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

Kindest, Origani Family x

Rated 1 out of 5 stars

SCAMMERS AND LIERS

SCAMMERS AND LIERS. What a con. I bought a PerfectoX apparently valued at $11,500. I told the salesman that I wanted to do some research on it first and he said to take it home and try it. There was a full refund, no questiones asked if returned within 30 days. He even showed me to policy on the internet. He said "the best way to research it was to take it home and try it." As I was at a shop I figured there was no postage and handling so I did and IT DID NOT WORK..A COMPLETE WASTE OF TIME AND MONEY. So I took it back to the shop and even though the reciept said "In store refund" I was told to contact an email address. When they got back to me the conditions had changed now there was a 50% restocking fee. LIES AND SCAMS.

November 3, 2021
Unprompted review
Origani logo

Reply from Origani

Hi Fay,

Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores with your purchase and the service. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

Kindest, Origani Family x

Rated 4 out of 5 stars

Thanks Ms May

Thanks Ms May, the body lotion is delightful but I have a dry skin and scars around due to my sensitive skin so maybe can’t cure the scar but I like it smooth when I had applied to my hand. Thanks Ms May !

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Ms Cecille for the…

Thank you Ms Cecille for the opportunity to test out the Origani God’s Nectar Night Cream. The product is very soft and makes your skin smooth the next day. I have no problem using it eventho my skin is quite sensitive.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Body cream

I tried the body cream on one hand to compare the result. I love the texture and how the cream absorbed quickly into my skin and doesn’t feel oily. My skin felt hydrated after applying.

Thank you Ms May for recommending this cream to me.

June 20, 2021
Unprompted review
Rated 5 out of 5 stars

Good product

Good product, it gave hydration to skin. Suitable on my skin. Highly recommended.

Thanks Diana ms for giving me to try out the product.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Night Cream

Unscented natural smell, it is totally not sticky after applying yet feel moisturized. Constantly applying, after one week I feel my face is always refresh, rejuvenate and less oil especially T-Zone. Overall this is a very good product, highly recommended. Thousand thanks to Ms. Pavitra who introduced the night cream to me according to my dry-skin problem.

June 14, 2021
Unprompted review
Rated 2 out of 5 stars

Very pushy on sales with worst service levels

Super nice product. Super hard selling but worst services. I was called for a facial that was included on my last purchase staff was super noisy even when there was no customers around ( Harbour Front walk in Singapore)

June 13, 2021
Unprompted review
Origani logo

Reply from Origani

Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

We will pass this onto the team for your region so they can action accordingly.

Kindest, Origani Family x

Rated 5 out of 5 stars

I got this product from Krishna

I got this product from Krishna. Upon applying it on my skin, it quickly absorbs & the skin turns out very soft & smooth. The product texture is very nice & smells natural too. After an overnight application, it doesn't leave oil residue on my face when wake up in the next morning.

June 13, 2021
Unprompted review
Rated 5 out of 5 stars

The smell very nice

The smell very nice. After i applied can feel my skin very smooth and soft. Tge texture very creamy and not sticky at all. Thanks Krishna introduced to me.

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

Origani Night Cream

I would like to say thank you to Pavi for her warm aproch with such a nice attitude amazingly explain to me that gave me confidence towards this products of origani.You know as man we don't listen or need this kind of lady stuff. Pavi mdm you are really awesome .I am glad I took words you said the cream I did the explanation to my wife how to use it .She try it it out .She was happy with the outcome she said its really nice make her skin feel moisture and solf .thanks Pavi you are really good in what you do keep it on. Thanks for the introduction.

June 12, 2021
Unprompted review

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