Finally, when all hope was fading, nerves were frayed and stress was looming, a rug arrives via Parcel Force. Almost a month since ordering and to my surprise not from Ornatus but from a company in St... See more
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See what reviewers are saying
We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered! Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we wou... See more
Placed order in good faith at end of September. Confirmed by email, few days later another email to say orders delayed and since then nothing. Tried two phone numbers which are disconnected and no rep... See more
Average - delivery was slow (despite website saying 48 hour ) took over 2 weeks. Sent two emails - got a reply on the second stating stock from supplier was an issue and it would be despatched direc... See more
Company details
Written by the company
Rug is a décor element that serves as an aesthetic anchor for your room. This is why so many homeowners are so serious about finding and choosing a rug to complement the interior of their living room, dining room or bedroom. We at our online rug store in the UK are quite familiar with that experience. You want to cozy your home or flat up. You need a neat, high quality accessory that will add a designer vibe to your room. Or maybe you are looking for more modern solution, but local rug stores keep disappointing you with mundane, uncreative pieces at high prices. If you can relate to these problems, be our guest!
Contact info
Unit 19-21 Stirling Arcade, FK8 1AZ, Stirling, United Kingdom
- 01786 447 400
- sales@ornatus.co.uk
- ornatus.co.uk
3.1
Average
318 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Rug was lovely but didn’t go with the…
Rug was lovely but didn’t go with the room so had to send back. Staff I spoke to was very friendly and helpful. Very good company.
June 15, 2021
My rug arrived very quickly
My rug arrived very quickly. The product is amazing quality and great value! I highly recommend this fabulous brand!
June 15, 2021
Would recommend A+
Great rug, quality was much better than I thought it would be. The rug itself is soft and comfortable, great size too. The customer service is also great, very flexible with sorting the delivery and getting fast communication back. Would highly recommend.
June 15, 2021
Impeccable service
Could not recommend Ornatus Interiors more highly: courteous, efficient and particularly personable service. Tricia in the showroom was incredibly helpful and delivered first class information and excellent service. Her husband in the warehouse followed through by alerting me to early delivery by courier ( ordered on Wednesday: delivered Friday) and was simply lovely. Thrilled with my lamp delivered so quickly: it looks great. Thank you so much.
June 11, 2021
Unprompted review
Very happy with the rug
Very happy with the rug. It was a gift for my mums living room. Made this purchase after seeing it on a social media page. I was looking for a rug on behalf of my mum for a while. Lovely, soft rug. Brightens up the living room as well
Thank you
June 7, 2021
My purchase of a rug was easy
My purchase of a rug was easy, the rug itself is a perfect fit in my lounge and excellent quality.
The only issue I had was over delivery, my address was not correct on the label which resulted in my delivery being returned to the depot and delivered the following day.
June 4, 2021
Soft rug
Quick delivery. A lovely rug just what I was looking for. Nice and soft. In my opinion good value for money.
June 2, 2021
Incredible service and product quality…
Incredible service and product quality will 100% be using again
June 1, 2021
Ordered and delivered in 3 days
Ordered and delivered in 3 days, faultless and will use again
June 1, 2021
Outstanding customer service
Outstanding customer service; the quality of the product is also amazing. We will absolutely use again. Thank you!
May 31, 2021
Brilliant quality rug and delivery…
Brilliant quality rug and delivery great, highly recommend
May 31, 2021
Lovely people who run the shop
Lovely people who run the shop, nothing too much trouble, and so efficient.Annie Evans
May 27, 2021
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