Osbornes Removals Reviews 

145
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can't recommend Osbornes highly enough. The team are all lovely, so helpful and nothing is too much trouble. I've used them in the past and would definitely use them again. Good old fashioned custom... See more

Rated 5 out of 5 stars

Right from the start the communication with osbornes has been brilliant. Debs in the office was brilliant and so were the guys on the day. Very professional and friendly. Easy and a pleasure to deal w... See more

Rated 5 out of 5 stars

Absolutely fantastic service. We were quite stressed on the morning of our move but when the team arrived they immediately put us at ease with their plan of action. They got stuck in at 9am and hardly... See more

Rated 5 out of 5 stars

The experience was great from start to finish, from Debs coming around to quote (and following up promptly) to the team who moved us on the day. The team were on time, friendly, quick, neat and took g... See more

Company details

  1. Packaging Supply Store

Information provided by various external sources

Osbornes Removals Manchester, Sale - A family run local company providing professional house and office moving services to Manchester and surrounding areas. First established in 1920 - Call us for a free quote.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Pricey But Worth It

We would like say a big thank you to Sam and his team who helped us move home for the first time in 22 years at the end of November 2023. All of Osbornes staff were friendly and helpful and answered all our many questions reassuringly before the move. Moving everything in one go is such a massive undertaking, and in contrast with other firms that gave us cheaper quotes, Osbornes carried out our move over 2 days, doing most of the loading up on Day 1. That made a very intense and stressful job much better. The team of 3 did an amazing job, even coping with a dismantled shed, and had everything safely unloaded at our new home by about 3pm on Day 2. All the team mucked in to do anything that would assist, and the job was done well. Pricey, but worth it!

November 30, 2023
Unprompted review
Rated 4 out of 5 stars

Osbornes took the stress out of a stressful experience

We were pleased with the service that Osbornes provided and would recommend them to others looking for a reliable removal company. Debbie visited our house initially to work out a price which was important saving us the task of working it out ourselves. Although expensive, professional efficient and a helpful team led by Stuart. They worked really hard to get us in to our new home

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Removals Company

Great company, wholeheartedly recommend this family run business. As a family we have used them several times in the last couple of years, they are extremely professional from start to finish and so very helpful, kind and caring.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. We were quite stressed on the morning of our move but when the team arrived they immediately put us at ease with their plan of action. They got stuck in at 9am and hardly stopped until the move was completed late in the afternoon. Good humoured, efficient and extremely helpful and hard working. We have nothing but praise for all concerned at Osbornes. Thank you.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

The experience was great from start to finish, from Debs coming around to quote (and following up promptly) to the team who moved us on the day. The team were on time, friendly, quick, neat and took good care of our furniture and possessions both leaving our previous house and arriving at our new house. We fully recommend Osbornes Removals.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

The team of people at Osborne they came…

The team of people at Osborne they came to the house on time and loaded up are things in no time at all and took them to are new house we had to wait for the release of the keys but when we got them they unload the are thing and put them in the rooms that we asked them to put them in it was a very good they are a very good company I can recommend them thanks for the good service you did for me

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service and Care

We needed to move out from our home in Sale at relatively short notice and needed the furniture to go into storage before moving to our new house at a later date. As Osbornes were local, we asked them for a quote. When Deborah visited, she was very friendly, helpful and thorough in understanding our requirements. The quote soon followed and was accepted, although it was not the cheapest.
We were kept informed; boxes and tape were provided, and the removal date agreed. On the day of the removal, we were impressed with the organisation of the team and the experience they showed in carefully packaging everything into the crates within a couple of hours, as well as their humour. They were all polite and respectful of our property and neighbours whilst loading.
In the end our furniture was in storage for seven months, but we received the same standards of service and care when it was delivered to our new address in North Yorkshire. It was also good to have continuity with one of the team. It was all unloaded to the rooms requested within a couple of hours.
Thanks to the team and we would recommend Osbornes.
Richard and Joanne

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We recently moved from Stretford to Bolton with two toddlers. We decided to use Osbornes for packing and removal and they were brilliant. Excellent service, staff were friendly and professional and they made sure the move went smoothly.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, highly recommend. The removal team were friendly, helpful and professional. They made a very stressful experience much better. We booked them very late in the process, had to reschedule our survey at the very last minute due to sickness and everything was handled beautifully. Some of the best customer service I’ve had in ages.

Everything made it to the new home in one piece too!!

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Osbornes were absolutely lovely to deal with.

Osbornes were absolutely lovely to deal with from the initial meeting to the final move. They were not the cheapest quote, but they were very transparent with all their charges. As they had been recommended we decided to use them, having heard too many horror stories we did not want to take any chances.
All the team were very professional and friendly. Would use again if we ever move in the future.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!! They will low ball all competitors and give a great first quote but then they will slap you with ridiculous hidden fees that cost hundreds of £. They won’t detail the hidden fees even when directly asked. Avoid at all costs

May 17, 2022
Unprompted review
Osbornes Removals logo

Reply from Osbornes Removals

thank you for your comments, they are interesting to read, we however are also surprised by the content, the 'hidden' charges you are referring to are not hidden - these are standard industry charges for any period of waiting, these are clearly outlined in the booking confirmation letter prior to us commencing your removal - in your instance the booking letter was sent on 25th April, prior to your removal commencing on 5th May, which gave you ample time to query the charges that were mentioned in paragraph three.

Rated 5 out of 5 stars

First Class and Friendly

We chose Osbornes due to the clarity of their response to our request for a quotation. Very professional and friendly staff in the office and on the van. Brilliant service on the day with everything going to plan.

April 9, 2022
Unprompted review

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