Oscar James Financial Reviews 55

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the staff's exceptional helpfulness and proactive approach in securing deals and providing support. Customers consistently praise the personalized service, noting that employees go above and beyond to ensure a smooth and stress-free process, often making complex situations manageable. Many appreciate the clear explanations, constant communication, and dedication shown, which made them feel well-supported throughout their journey. Conversely, a small portion of people felt that some agents lacked interest in their business, leading to negative interactions and a perception of poor customer service.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Customer service

Users describe positive interactions with customer service, highlighting the attentiveness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked closely with Chanel Smith at Oscar James to get me the best offer after being let down by my current lender with uncompetitive rate and personal issues prior to the fixed rate ending. Chan... See more

Rated 5 out of 5 stars

Have used Dan for years. He’s efficient, pro-active and always puts you as the clients best interests at heart. Throughout the process on my most recent mortgage with him the lender actually reduced t... See more

Rated 5 out of 5 stars

Myself and my partner were in a tricky situation with our credit scores which we were upfront about with Chanel Smith from Oscar James and from the get go she was upfront and honest about what steps w... See more

Rated 5 out of 5 stars

Rebecca was so helpful on our journey to purchasing the property, she went above and beyond even when she wasn’t in work she always was there to help and provide any information and make it as easy an... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

We have hadProfessional, honest and incredibly helpful service an excellent experience…

We have had an excellent experience with Daniel and Oscar James Financial. As first-time buyers, the mortgage process seemed quite overwhelming at first, but Daniel guided us through every step with professionalism, patience and honesty.
He took the time to explain everything clearly, making sure we fully understood each stage of the process and all the available options. Communication was always prompt, and he was happy to answer any questions we had, no matter how small.
Daniel made what could have been a stressful experience feel straightforward and well organised. We always felt supported and confident that we were receiving the right advice for our circumstances.
We would highly recommend Daniel and Oscar James Financial to anyone looking for a knowledgeable, trustworthy and dedicated mortgage advisor. Thank you for all your help and support throughout our home-buying journey.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Chanel Smith has been brilliant

Chanel Smith has been brilliant, from start to finish she made the whole process stress free. Chanel went above and beyond without any hesitation. I would 100% recommend.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Chanel Smith helped us hugely with our…

Chanel Smith helped us hugely with our first time buying journey. She was super efficient at finding us a mortgage and applying really swiftly. She was always super quick and great at communicating through each step of the process. Being first time buyers, we really appreciated how often she kept us updated and would absolutely recommend Chanel and Oscar James.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Chanel was absolutely wonderful to work…

Chanel was absolutely wonderful to work with while arranging my life insurance. She was extremely helpful, patient, and took the time to explain everything clearly so I could fully understand my options. The whole process felt much easier thanks to her support and professionalism.

She was also very friendly and approachable, which made the experience really comfortable and stress-free. I truly appreciated how attentive and responsive she was throughout.

I would highly recommend Chanel to anyone looking for guidance with life insurance. Thank you again for all your help!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

We got a mortgage even with bad credit!

Myself and my partner were in a tricky situation with our credit scores which we were upfront about with Chanel Smith from Oscar James and from the get go she was upfront and honest about what steps we should take and she helped us every wirh every step along the way and we now have a mortgage offer. I can't thank Chanel enough for helping us out and getting us back on the property ladder! We'll be forever grateful 😀.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

All i can say from my experience with Dan Cowing

All i can say from my experience with dealing with Dan is that he is genuinely very professional and excellent at what he does ie “It’s his calling’’

Dan helped to get us a lender and it was a pleasure to work with him. Even when things were difficult, he remained determined, proactive, and encouraging throughout the process. We couldn't have succeeded without his excellent skills and commitment. I would heartily suggest Dan to anyone searching for a mortgage broker as he truly goes above and beyond for his clients.

Many Thanks Dan
From Kriss and Sylvia

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Appreciation for Oscar James

Rebecca was great in helping us secure the best available mortgage and in particular for going above and beyond for our life insurance policy. Thank you Rebecca 🙏🏻

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

It's been a pleasure to have Chanel's support during my house buying journey. As a first time buyer Chanel has done such a good job at explaining every step in the process. She always responded quickly and ensured everything was handled efficiently. Thank you to Oscar James for supplying such a great service - I would recommend it!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Oscar James have been amazing…

Oscar James have been amazing throughout our house purchase, both from an agent and mortgage advisor perspective. Rebecca particularly was easy to talk to, very knowledgeable of the market and was great at finding us a deal on our mortgage.

Oscar James as a company are just brilliant all round and I would highly recommend them for any of your housing needs.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Appreciation for Your Excellent Service

I want to express my sincere appreciation for Rebecca’s outstanding support in helping with the mortgage process. She demonstrated exceptional professionalism, deep knowledge, and a proactive approach throughout. Rebecca made what could have been a stressful experience smooth and straightforward by clearly explaining each step, answering all questions promptly, and ensuring everything was handled efficiently. Her dedication and attention to detail truly stood out, and I felt confident and well-supported at every stage. Thank you, Rebecca, for going above and beyond!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Chanel was very helpful

Chanel was very helpful, I was willing to meet her but she drove near me to make easier for me, she got a a lender very fast, & she’s very helpful

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Becca Simmons was incredible from the…

Becca Simmons was incredible from the offset! We were looking to save money on our life insurance and had been meaning to change for while. Our current provider could not do it any cheaper so left us a bit deflated. We went to Becca (after lots of great recommendations for Mortgages/insurances etc) asking if she could find something more in our budget and straight away she saved us money. She made it super easy for us and we didn’t have to do anything and she did it so quick too! The product she found us was SOOOOO much cheaper, we couldn’t believe it! It was even cheaper than we budgeted so we were very happy! We will absolutley be going back! Thank you so much Becca :)

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

We had the absolute pleasure of the expert advice and support of Rebecca who helped us through our journey buying a new home.

From the first point of contact it was clear that Rebecca had our best interests at heart taking the time to really understand our situation and then find the very best deal for us. Throughout the purchase she kept in regular contact and continued to make sure that we were getting the very best deal as interest rates changed.

Rebecca’s professionalism, expertise and eye for detail really made the difference and we would have absolutely no hesitation in recommending or returning to her again.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I want to say a massive thank you to…

I want to say a massive thank you to Daniel Cowing a very professional and confident person, when I meet him first time I understood that he is the right person and he will help us to get our house. Our way was a bit tough but we manage to get there with his help never gave up for us. I’m grateful that in this world we have a kind of people. I would definitely recommend you Daniel to anyone who I know and I do not know yet😁You are a star ⭐ ✨✨

November 21, 2025
Unprompted review

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