Oscar James Financial Reviews 55

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the staff's exceptional helpfulness and proactive approach in securing deals and providing support. Customers consistently praise the personalized service, noting that employees go above and beyond to ensure a smooth and stress-free process, often making complex situations manageable. Many appreciate the clear explanations, constant communication, and dedication shown, which made them feel well-supported throughout their journey. Conversely, a small portion of people felt that some agents lacked interest in their business, leading to negative interactions and a perception of poor customer service.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Customer service

Users describe positive interactions with customer service, highlighting the attentiveness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked closely with Chanel Smith at Oscar James to get me the best offer after being let down by my current lender with uncompetitive rate and personal issues prior to the fixed rate ending. Chan... See more

Rated 5 out of 5 stars

Have used Dan for years. He’s efficient, pro-active and always puts you as the clients best interests at heart. Throughout the process on my most recent mortgage with him the lender actually reduced t... See more

Rated 5 out of 5 stars

Myself and my partner were in a tricky situation with our credit scores which we were upfront about with Chanel Smith from Oscar James and from the get go she was upfront and honest about what steps w... See more

Rated 5 out of 5 stars

Rebecca was so helpful on our journey to purchasing the property, she went above and beyond even when she wasn’t in work she always was there to help and provide any information and make it as easy an... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

I would like to nominate Rebecca…

I would like to nominate Rebecca Simmons the financial Advisor for her outstanding service. I needs my mortgage to be a fixed term as I have only 5 years left on my mortgage, she took the time to check the lowest interest rate, and completed within a few minutes for me, all the way she kept me updated. Thanks you Rebecca for all your help. Will recommend you and Oscar James for your outstanding service

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Rebecca was so helpful and patient and talked me through every step of the process. I shall definitely be back to see her in 2 years when my fixed term is up. Highly recommended

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I had an outstanding experience with Rebecca Simmons from Oscar James. From start to finish, she went above and beyond to make sure everything was perfect. Rebecca didn’t just provide great service—she genuinely cared about making the process smooth and stress-free for me. She took the time to explain everything clearly, kept me informed at every step, and worked tirelessly to secure a fantastic deal. It honestly felt like she was on my side the whole way, and that made a huge difference. I’m truly grateful for her dedication and professionalism, and I wouldn’t hesitate to recommend her to anyone looking for exceptional service. Thank you, Rebecca!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Rebecca was so helpful on our journey…

Rebecca was so helpful on our journey to purchasing the property, she went above and beyond even when she wasn’t in work she always was there to help and provide any information and make it as easy and as smooth as possible for us, she really did make it all happen. And couldn’t thank her enough. Would highly recommend Rebecca with your mortgage’s.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

Fantastic service and advice given by Rebecca at Oscar James Burton Latimer

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Daniel Cowind Truly a first-class, 5 star service

Daniel was absolutely amazing and went above and beyond to successfully deliver my mortgage application. His advice was professional, he was incredibly polite, very approachable and incredibly knowledgeable. Truly a first-class, 5 star service. Look no further. Thank you for all you did for me Dan!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you

A huge thank you! 😁

I'd just like to say a HUGE thank you to Cassandra Welford who managed somehow to get me life insurance after years of being turned down due to multiple operations on my spine at Jon Radcliffe hospital. I was basically uninsurable! But Cassie assured me she could do it and low and behold she did! So a massive thank you and if you're in the same boat as me and had given up give her a shout. 😃 😃 😃

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Honest, efficient and saves you money!

Have used Dan for years. He’s efficient, pro-active and always puts you as the clients best interests at heart. Throughout the process on my most recent mortgage with him the lender actually reduced the rate down 3 times which meant we saved money based on the first illustration we were given. If we had gone direct to the bank this wouldn’t have happened and we would have ended up paying the higher rate. Dans always contactable, will see you over the phone, at home or in branch, nothing is too much trouble.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend & amazing service

I worked closely with Chanel Smith at Oscar James to get me the best offer after being let down by my current lender with uncompetitive rate and personal issues prior to the fixed rate ending.
Chanel took the time to understand my needs while also getting the cheapest rate possible.
Thanks to her hard work and constant communication I've just got news of completion for my new mortgage deal.
Thank you Chanel!

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost liers

Avoid at all cost liers! Much better agents out there! James Potts has no interest in the business just wants your money and will give you abuse rather than customer service.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage

We came across Dan when we were looking for a house, and he managed to get us a very good mortgage deal. He explained everything very well and put us at ease. We have dealt both with Dan and Chanel, and the communication with both was quick. Would 100% recommend and go back in future. Thank you

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

my experience with Oscar James…

my experience with Oscar James Financial was amazing!

100% recommend! Dan and Chanel they were both very helpful and constantly updated me throughout the process

They were both very friendly too!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Magic! Dan Makes It Seamless and Stress-Free!

Dan Cowing has been absolutely phenomenal from the very start! His expertise, professionalism, and attention to detail made the entire mortgage and remortgage process an absolute breeze. He is incredibly thorough, ensuring that every aspect is meticulously handled, yet he manages to make everything feel completely hassle-free.

What truly sets Dan apart is his approachability and responsiveness—no matter the time or question, he was always prompt in his replies, offering clear, insightful advice that put us at ease. If you're looking for a top-tier mortgage broker and financial advisor who genuinely cares and delivers outstanding results, look no further. Highly, highly recommend Dan—he is simply the best!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

We used OJ Financial for our house as…

We used OJ Financial for our house as first time buyers and they were absolutely brilliant from start to finish. Special shout out to Dan and Chanel, who supported us through the whole process and made it so easy for us. Highly recommended, thank you so much!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

As first time buyers we needed lots of…

As first time buyers we needed lots of help with the process of getting a mortgage, setting up insurance etc. Dan and Chanel were so helpful and explained everything clearly. They always responded quickly to any questions we had. They were friendly and professional, and really know their stuff. Thank you both for all your support!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Oscar James…

Brilliant service from Oscar James Financial! As a first time buyer there was a lot I didn't know about the in's and out's of house buying and Oscar James Financial helped me every step of the way and completely explained everything to me. Would thoroughly recommend them and can't thank them enough!

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Transparent and customer-oriented

Top service from Oscar James Financials!

As first-time buyers my wife and I had loads of questions and concerns about the process. Dan and Chanel were very transparent and customer-focused throughout the whole mortgage and insurances quotation.

We're very happy with our new home and we'll definitely consult Oscar James Financials again!

September 1, 2023
Unprompted review

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