I chanced upon this brand on Instagram and was pretty captivated by their story - mainly using the best ingredients in perfumery. I bought some (Rose and Cashmeran velvet), and I absolutely loved it.... See more
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A friend of mine recommended Ostens as I love trying out smaller in house brands. I didn’t realise that it was primarily appointment only and just buzzed through unannounced in the London showroom. Th... See more
I love this company so much. I’ve tried all their scents, bought two and will definitely save for more. Every one of their perfumes is amazingly gorgeous, original, subtle and memorable. More than tha... See more
Smooth shopping experience and free delivery was a bonus! My samples came in a lovely package with a handwritten note- what a nice personal touch! I've got Jasmine and Patchouli II and both are exquis... See more
Company details
Written by the company
Ostens was born from our desire to create beautiful fragrances, using the world’s finest ingredients in their purest form. Bringing together five of the most celebrated master perfumers, we asked each one to dream big and awaken their imagination without rules or limitations. No brief or budget - just creativity at its best. The result of ripping up the rule book is Ostens – our debut collection of six carefully crafted Eau de Parfums each one inspired by a single raw ingredient. From the natural Rose Isparta to the discovery of molecule Cashmeran Velvet, each fragrance is an authentic expression of talent and creativity unleashed, ingredients in their purest form, combining provenance and beauty for you to discover and fall in love with.
Contact info
New Quebec Street, W1H 7DD, London, United Kingdom
- 02070343410
- hello@ostens.com
- ostens.com
4.8
Excellent
278 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Service
Very helpful, as they don't usually ship to Canada. Samples were a nice size. Perfumes are really lovely and worth exploring.
July 27, 2021
Love the item but...
Love the item, but the delivery schedule not known in advance. Unsure until it finally arrived.
July 23, 2021
I’m enjoying the discovery set so much
I’m enjoying the discovery set so much, they are all so beautiful, can’t wait to get a full size bottle! Excellent service!
July 22, 2021
Sample pack
The sample pack arrived quickly and well packaged. Now the hard part - choosing a favourite
July 21, 2021
Excellent service .I'm in love with the…
Excellent service .I'm in love with the perfume, It's going to be my special perfume .
July 20, 2021
Bought samples but disappointed in lack of staying power.
I was interested in testing various samples so paid for the £30 set.
The package arrived incredibly quickly.
The packaging itself is very beautiful.
I was however disappointed that none of the perfumes had any staying power at all. Nice enough scents although not in any way outstanding.
I am also disappointed that since I will now not be purchasing one, I will not get the £30 offset against that purchase.
Still I have saved myself a lot more money in doing it this way.
Thank you.
July 20, 2021
Reply from Ostens
Hi Elaine,
Thank you for taking the time to give us your feedback on your experience with Ostens! We really appreciate this as it allows us to evolve as time goes on, and to really involve our community in the process.
Perfume is definitely a very personal process, and sometimes scents last a bit longer on others’ skin than on ones’ own skin. We’d definitely suggest using a base oil, such as the preparation oils in our full sizes (which come as a complimentary gift with each full size eau de parfum chez Ostens), which really allows the fragrance to stick to the skin and evolve over time on ones’ pulse points. We also would be happy to welcome you in our exclusive showroom to learn a bit more if you are able to get into London some time soon. Please feel free to send us an email at hello@ostens.com if you have any further questions—our customer care representatives are always happy to help out.
Best regards,
Ostens team
Fabulous scents in sample sizes
Fabulous scents in sample sizes, exquisitely packaged. A real treat.
July 20, 2021
Great products and wonderful service!!
July 20, 2021
Wonderful
Wonderful service. I loved the hand written note that accompanied my purchase!
The scent is also absolutely gorgeous. Will definitely order again!!
July 20, 2021
The beautiful Impression Rose Oil…
The beautiful Impression Rose Oil Isparta EDP arrived quickly with another beautiful impression .... a lovely handwritten note. So thoughtful and much appreciated. Well done Chris and Laurent
July 20, 2021
Lovely scents/attractive presentation
Enjoying the different perfumes I received and appreciate the beautiful packaging.
July 20, 2021
Beautiful scents
I ordered the tester set of perfumes from Ostens. The set arrived on time. I have tried 3 of the perfumes to date. They are all wonderful. Beautiful scent.
July 19, 2021
Amazing new smells on the block!
Great customer service and the personal hand written note a lovely touch.
The sample pack purchased is great value and I am enjoying experiencing each one before making my first choice.
Really nice to have found innovative creations producing unusual and interesting smells instead of the usual run of the mill.
As a Molecules wearer, it’s good to find there are other unique and gorgeous smells out there.
July 14, 2021
Wow A*
Wow. What beautiful smelling samples. I ordered the sample selection and I have to say I’m not disappointed. Each smell is fresh, unique and a so long-lasting. My package was beautifully presented with a lovely personal note. I highly recommend trying any of Ostens products x
July 14, 2021
Rose Oil Isparta sample
I received a sample of Impression / Eau de parfum Rose Oil Isparta. Generous sample size which has lasted me a couple of weeks. The scent is really nice, not too sweet and it is really long lasting. I had not heard of Ostens before but I highly recommend them. I hope to purchase a full size bottle soon.
July 14, 2021
The service and delivery was great
The service and delivery was great. I was disappointed in the sample size I thought they would be a bit more than normal samples ( especially at a cost of £30)
July 13, 2021
Reply from Ostens
Thank you so much on your kind feedback of Ostens, specifically regarding our service, as we really hope to create an inclusive and generous environment with our community. We’re so sorry for the disappointment on the discovery sizes, and we will be reaching out to you personally over email, so keep an eye out for your inbox for an email from hello@ostens.com!
Excellent customer care from Alex
Excellent customer care from Alex . Pleased with perfume samples which
are all very nice.
July 13, 2021
Excellent to deal with and lovely…
Excellent to deal with and lovely packaging and personal touches.
July 13, 2021
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