Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Having bought numerous bow ties and pocket squares, they have always delivered in-terms of quality, price and more importantly...style!! OTAA bow ties, add that finishing touch that always gets notic... See more
Company replied
My husband absolutely loves his tie pin but I think he loves the card that came with it even more - he displays it on his bedside table. :) Everything about this shop was terrific. I loved the box i... See more
Company replied
I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s... See more
Company replied
Company details
Written by the company
OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.
Contact info
20 Columbia Court, Dandenong South, 3175, Melbourne, Australia
- 1800 531 670
- hello@otaa.com
- otaa.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect purchasing experience
I have now bought 2 ties from OTAA. Great selection, superb quality, friendly communications and quick delivery. First class all round.
February 15, 2025
Unprompted review
Reply from OTAA
G'day Lee! 🙌
Cheers for the legendary feedback—two ties in and still going strong! 💪 Stoked you’re loving the selection, quality, and friendly service—that’s how we roll! 🦜
Thanks for calling it first-class all round—absolute music to our ears! When you’re ready to make it a hat-trick, we’ll be here with more stellar styles.
Cheers,
The Brothers at OTAA ⚓🌴
Brilliant ties and cuff links
Brilliant ties and cuff links. Even better customer service. Fixed a minor problem with incredible speed and kindness.
February 13, 2025
Unprompted review
Reply from OTAA
G'day Fraser! 🙌
Cheers for the stellar shoutout—brilliant ties and cufflinks with even better service? That’s what we aim for, mate! 💪 Stoked we could fix that minor hiccup with speed and kindness—that’s how we roll!
Thanks for being a legend, Fraser. When you’re ready for more top-tier style, we’ll be here to keep things ace!
Cheers,
The Brothers at OTAA ⚓🌴
Gold standard experience
I thought the range and ease of ordering was great, that was until my package arrived, I tell you what, top notch guys, could not have been more surprised at the care taken, super fast shipping and the packaging, as a retailer you guys need to run a master class - or don't, when you're clearly the best in the biz let the rest wonder why you guys are crushing it!
Do yourself a favor and join the OTAA crew, you won't be disappointed .
February 12, 2025
Unprompted review
Reply from OTAA
G'day Adam! 🙌
Mate, this review is absolute gold—just like your OTAA experience! 💪 Stoked to hear the range, ordering process, and speedy delivery all hit the mark, but it’s the shoutout on our packaging and care that’s got us grinning from ear to ear.
As for running a masterclass—well, we reckon we’ll just stick to crushing it and letting legends like you spread the word. 😉
Thanks for being a part of the OTAA crew, Adam. When you're ready to add more top-notch pieces to your collection, we’ll be here to keep the good times rolling!
Cheers,
The Brothers at OTAA ⚓🌴
Excellent products and service. Love it!
The filter options are great - make it very easy to find exactly what you want without wading through what you don't want. Great selection of colours, patterns, fabric and accessories. Heading off to a wedding in the coming weeks and was able to match a tie and pocket square perfectly for husband to my dress colour. The package arrived promptly, and the packaging is gorgeous. Quirky, fun - and as promised!
February 11, 2025
Unprompted review
Reply from OTAA
G'day Debby! 🙌
What an absolutely legendary review—cheers for the kind words! 💪 Stoked to hear our filter options made finding the perfect match a breeze (no wading required! 😉) and that your tie & pocket square are perfectly paired with your dress. That’s next-level coordination!
And massive cheers for the love on our quirky & fun packaging—we always like to add a little extra OTAA magic. ✨ Have an epic time at the wedding, and whenever you’re ready for more stellar finds, we’ll be here to keep things sharp!
Cheers,
The Brothers at OTAA ⚓🌴
Exceptional Quality Products and Shopping Experience
After a string of disappointing online shopping experiences, we decided to test the waters with two tweed ties from The Brothers at OTAA. And wow—what a pleasant surprise! The quality and workmanship are absolutely top-notch, rivaling high-end European brands at a much more affordable price. Even better, the ties actually surpassed the images online—something that almost never happens!
But it wasn’t just the ties that impressed us. The packaging was beautifully done, the included card gave us a good laugh, and their emails were both informative and entertaining (without overwhelming our inbox—bonus points for that!). Postage was also impressively quick, making the whole experience smooth and effortless.
Well done, lads! You’re running a fantastic operation, and we’ll definitely be back for more !
February 6, 2025
Unprompted review
Reply from OTAA
G'day Tracey! 🙌
Wow—what an absolutely legendary review! Stoked beyond words that your tweed ties not only met but surpassed expectations—now that’s what we call a win! 💪 Hearing that our quality rivals high-end European brands (at a better price, no less 😉) has absolutely made our day.
And cheers for the love on the packaging, humor, and smooth experience—we like to keep things top-notch and entertaining! Sounds like you’re part of the OTAA family now, and we can’t wait to have you back for more stellar finds.
Thanks for your epic support, Tracey—you’re a legend!
Cheers,
The Brothers at OTAA ⚓🌴
Great products
Great products, awesome customer service.
I had some difficulties during the ordering process but the guys were patient and helpful all throughout. Ended up receiving my order on time and was impressed by the branding, packaging and attention to detail.
Very well done 👍🏻
February 6, 2025
Unprompted review
Reply from OTAA
G'day Wout! 🙌
Massive cheers for the legendary feedback! Stoked to hear our team had your back through the ordering process and that everything arrived on time and looking sharp. 💪 We’re all about those little details, so knowing you appreciated the branding and packaging makes our day!
Thanks for being an ace customer, mate. When you're ready for more great products and awesome service, we’ll be here to keep things top-notch! 👍🏻
Cheers,
The Brothers at OTAA ⚓🌴
AMAZING TIES!!! LOVE THEM
The tie quality is amazing and the customer service is phenomenal, the ties look great and have received many compliments regarding the ties. Ben is really great and I will only be using these ties from now on.
January 16, 2025
Unprompted review
Reply from OTAA
G'day Gio! 🙌
What an ace review, thank you! Stoked to hear you’re loving the quality of our ties and that they’ve been turning heads with all those compliments. 💪 And a massive shoutout to Ben for being the legend he always is!
We’re thrilled to have you as part of the OTAA family and can’t wait to keep your collection looking sharp. Thanks for making our day, mate!
Cheers,
The Brothers at OTAA ⚓🌴
One size doesn't fit all
I ordered a no-iron shirt. It was comforting to see they asked for my age, size, etc.. At the time of ordering, they said they were going to send me a size XL 42-44, which is the size I usually wear. When the shirt arrived, it was a size S 38. It doesn't come within 15 inches of being able to be buttoned, a total rip-off. The Brothers spend too much time writing clever promotionals and not enough time minding details for the customer. Rather than order from these blokes again, I would be more inclined to fart in their pudding.
November 29, 2024
Unprompted review
Reply from OTAA
G'day Clay,
Thanks for sharing your feedback with us. We’re really sorry to hear about the sizing issue with your shirt, it’s clear we dropped the ball here, and we truly appreciate you letting us know. This isn’t the experience we aim to provide, and we want to make it right.
We’ve requested your contact details so we can follow up directly and sort out a resolution that works for you. In the meantime, please don’t hesitate to reach out to us at hello@otaa.com for an exchange of the shirt. We’ll get it sorted right away, that’s what we always do for legends like you.
Thanks again for your patience, and we look forward to fixing this up for you.
Cheers,
The Brothers at OTAA ⚓🌴
Not great presentation for gifts
Bought a bunch of bow ties as gifts to our family for our wedding day. Arrived in plastic sleeves, not in boxes as you'd normally expect, so now at a loss for how to package these as gifts in 2 days time. Very disappointing for a $50 bow tie.. x4. Should have gone with the boxed bow ties at David Jones. They're nice but not great presentation..
December 18, 2024
Unprompted review
Reply from OTAA
G’day, Taylor!
Thanks so much for sharing this with us, and we truly appreciate the feedback. We’re really sorry to hear the presentation of your bow ties didn’t hit the mark, especially for such a special occasion as your wedding day. That’s not the experience we aim to deliver, and we completely understand how important those final touches are when gifting.
We’d love to work with you to find a resolution that suits your needs, so we’ve requested your details to get in touch. Alternatively, feel free to reach out to us directly at hello@otaa.com—we’re here to assist and get things sorted for you.
Congrats on the big day, by the way—we hope it’s absolutely stellar! 🎉
Cheers,
The Brothers at OTAA ⚓🌴
All round exceptional.
Exceptional ties and the brothers’ customer service is out of this world! I’m delighted with my order, it arrived to the UK in amazingly quick time - just a few days- and the wrapping is splendid. Made me chuckle. Thank you, guys, I’m impressed to bits. X
November 21, 2024
Unprompted review
Reply from OTAA
G'day Jo! 🦜🙌
You absolute legend, thank you for the stellar shoutout! We're thrilled you found our ties exceptional and that our customer service got your seal of approval—it’s ace to hear your order came swiftly to the UK. Those carrier pigeons are working overtime! ⚓🐢
We’re chuffed you enjoyed the wrapping and that it gave you a chuckle—OTAA packaging always aims to deliver a bit of flair and fun. You made our day with your kind words, Jo. Can’t wait to see you back for your next fantastic addition!
Cheers and massive thanks,
The Brothers at OTAA ⚓🌴
The shirts were lovely
The shirts were lovely, however, I ordered a size too small. What impressed me was how helpful the team were in the return process. No games. Easy return. I will definitely buy again.
October 18, 2024
Unprompted review
Reply from OTAA
G'day Matthew! 🌴
Thanks for the fantastic feedback, mate. We’re stoked to hear you loved the shirts and found our return process hassle-free. No games here – just ace service to keep legends like you coming back! We can't wait to help you find the perfect fit next time.
Cheers,
The Brothers at OTAA ⚓🌴
Excellent range and quality with very…
Excellent range and quality with very fast shipping
November 9, 2024
Unprompted review
Reply from OTAA
G'day Simon! 🌴
Cheers for the awesome review, mate! We're stoked to hear you loved the range, quality, and speedy delivery service (our carrier pigeons must be working overtime! 🦜). You’ve made our day, legend. Hope to see you back at OTAA soon for more fantastic finds!
Cheers,
The Brothers at OTAA ⚓🌴
Excellent quality
Excellent quality, excellent service. I cannot recommend OTAA high enough!
November 7, 2024
Unprompted review
Reply from OTAA
G'day Ward! 🌴
Cheers for the legendary 5-star shoutout! We're absolutely stoked to hear OTAA’s quality and service hit the mark for you! You made our day, mate – it’s awesome to have legends like you on board. Come back anytime, and feel free to spread the OTAA love!
Cheers,
The Brothers at OTAA ⚓🌴
Exceeded expectations
The tie is very nice! Beautifully made, and OTAA was the only store I could find with such variety and niche fabrics to choose from
October 7, 2024
Unprompted review
Reply from OTAA
G'day Shabbir! 🌴
We're stoked to hear the tie exceeded your expectations! It means a lot to us that you noticed our unique fabric selection and variety—we're all about bringing you a damn fine style with a special touch. Thanks for choosing OTAA, mate! Here's to many stylish occasions ahead. 🍻
The Brothers at OTAA ⚓🌴
Reply from OTAA
G'day! 🌴
Cheers for the awesome feedback! We're stoked you’re happy with the fast delivery and the colors! It’s our goal to make sure everything arrives quickly and well-packaged, just as you’d expect. Thanks for being a legend!
The Brothers at OTAA ⚓🌴
Great quality
Great quality, trustworthy supplier. I will buy more!!
October 18, 2024
Unprompted review
Reply from OTAA
G'day, Tony! 🎉
Mate, you've made our day with those ace words! We're stoked you found the quality top-notch – at OTAA, we put our heart and soul into every stitch, so it’s damn fine to hear that it hit the mark for you. We can’t wait to see you back for round two, legend! 🦜
Thanks for the stellar 5 stars, Tony – you're a true legend, and we’re chuffed to have you in the OTAA family. 🍻
Cheers,
The Brothers at OT⚓🌴
Love everything about this company
Love everything about this company, the humour, the service and particularly the products. My hubby was gifted some products and now all his mates want the same things so we ve bought more stuff for him and cricket bat tie pins for days for all his cricket mad mates 🤣 still have more to buy but are saving up for the rest of them.
The pocket squares are divine, the ties are fantastic. The only thing I d say which happens with every website, the colours are sometimes are a bit out which is unavoidable, hubby thought he was getting a bright orange pocket square but it’s more of a mustard rust in real life. Other colours though are bang on. The team is great and we will be customers for life. Thanks men 🙏
November 1, 2024
Unprompted review
Reply from OTAA
G’day Donna! 🙌
Wow, you absolute legend—your words about OTAA made our day! We’re beyond stoked to hear that your hubby and his cricket-loving mates are all decked out with OTAA goodies—sounds like you’ve got a proper squad of legends on your hands! 🦜🍻 And hey, cricket bat tie pins for days? Love it! We’ll keep crafting the epic pieces you know and love, and thanks for giving us a shot at the next spot on the wishlist. It's ace to hear your order came swiftly, and we get it on the colors—our carrier pigeons try their best, but sometimes that perfect hue’s a bit tricky to catch😎
Thanks again for the kind words and that 5-star shoutout, Donna! You’ve got a lifelong spot in the OTAA crew! Spread the word, and keep us in mind for your next epic round.
Cheers,
The Brothers at OTAA ⚓🌴
Everything went the way I expected
Everything went the way I expected. Thank you.
October 24, 2024
Unprompted review
Reply from OTAA
G'day Luis! 🦩👌
We're thrilled to hear everything went exactly as you expected—that’s the OTAA way! Thanks for taking the time to let us know; it means a lot. Anytime you’re ready for another ace experience, we’re here for you. Cheers, legend! 🍻
Cheers,
The Brothers at OTAA ⚓🌴
Buyer's remorse?
A skinny tie with Aitutaki palm trees floating on a sea of blue? I've been to Aitutaki, and these babies are the real deal. So I had to have that tie. But I can't stand wearing ties, so it's still in its little cellophane thingy.
October 16, 2024
Unprompted review
Reply from OTAA
G'day Andy! 🌴🐢
Mate, you've got yourself one damn fine slice of Aitutaki right there! Even if it’s still chillin’ in the cellophane, we’re stoked OTAA brought a bit of that island vibe straight to you. Maybe one day that tie will see some action, but till then, it’s ace to know you’ve got a piece of paradise ready to roll!
If you ever decide to give it a spin, we reckon it’ll look legendary! Thanks for bringing OTAA into your collection, even if it’s just on display for now! 🍻👌
Cheers,
The Brothers at OTAA ⚓🌴
Everything was so easy and tie was magnificent
Everything was so easy. The ordering, I wish I could buy 1 of everything, and shipping was on time. I had a gala to speak out and my bow tie was a hit. I had many compliments.
October 31, 2024
Unprompted review
Reply from OTAA
G'day Chris! 🙌
You're an absolute legend for sharing this, mate! We're stoked to hear everything went so smoothly as an OTAA silk tie – from the ordering to the on-time carrier pigeons 🐦! And knowing your OTAA bow tie stole the spotlight at your gala? That’s ace, Chris!
Cheers for the 5 stars 🌟—you made our day! We’re beyond thrilled to be part of your epic style moments, and anytime you’re ready to rock another OTAA masterpiece, you know where to find us. Spread the word, mate! 🍻👌
Cheers
The Brothers at OTAA ⚓🌴
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.