Otto Tiles & Design Reviews 69

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Gorgeous hand made tiles on the website. We received a beautiful handmade product that was badly stained with what looked looked like chicken shit and blue byro ink all over. Some tiles were pretty ba... See more

Rated 4 out of 5 stars

Needed some bespoke tiles for a restaurant that we were working on. Came across Otto tiles, and they had exactly the sort of thing that we were looking for, so placed the order. It took a little bit l... See more

Company replied

Rated 5 out of 5 stars

Otto Tiles & Design made my dream kitchen become reality. From my first query in regards to a range of tile, to sharing completion photos with the team, everything was perfect. Special shout out to Il... See more

Company replied

Rated 5 out of 5 stars

We recently bought our new flat and after lots of researches we’ve made, decided to buy Otto Tiles’ pink striped cement tiles for our bathroom floor. Throughout the buying process, Otto Tiles provided... See more

Company replied

Company details

  1. Architect

Information provided by various external sources

Otto Tiles and Design is the leading tile shop and provider of handmade and bespoke encaustic cement tiles, Moroccan tiles, terrazzo tiles, ceramic tiles and porcelain tiles.


Contact info

4.0

Great

TrustScore 4 out of 5

69 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

beautiful tiles

beautiful tiles, really make a difference to the kitchen.
It took a while for the tiles to get here, but once they finally came they were flawless.

September 27, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you for your feedback!

Rated 5 out of 5 stars

Beautiful customised tiles

I had a great experience buying from Otto. They were super helpful with samples, then made me a customised size on request, all delivered in a pretty tight timeframe. And we ALWAYS get compliments about the tiles!

September 25, 2019
Unprompted review
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Reply from Otto Tiles & Design

Such a pleasure of hearing this and working on your stunning projects. Thank you very much for the pictures as well!

Rated 5 out of 5 stars

Beautiful Turkish tiles

Beautiful Turkish tiles, to my mind nicer than any others available in the uk. When they arrived we thought the quality very high.

August 19, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you for your feedback!

Rated 5 out of 5 stars

Otto Tiles & Design made my dream…

Otto Tiles & Design made my dream kitchen become reality. From my first query in regards to a range of tile, to sharing completion photos with the team, everything was perfect. Special shout out to Ilayda who made the whole experience stress free and easy. Always available to answer any question i had. Customer Service was exceptional though out and the tile themselves are breathtaking, true craftsmanship from the makers over in Turkey!

August 18, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you very​ much, I am glad you liked your purchase!

Rated 5 out of 5 stars

Good service

Good service. Tiles look very nice. Ilayda is charming and very helpful.

August 18, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you Joe :)

Rated 5 out of 5 stars

Excellent products and customer service

Ilayda and her team have top-quality tiles, all handmade with stunning colors and patterns. Their customer service is very reactive and professional. We ordered 2 types of tiles from them and we had a little problem with the shipping for one of them. Ilayda very quickly resolved the problem, so we are super happy customers ! Will order again from them for sure.

August 13, 2019
Unprompted review
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Reply from Otto Tiles & Design

Asma, thank you for your lovely feedback :)

Rated 5 out of 5 stars

BT40 Handmade Turkish Tiles

Very helpful and a pleasure to do business with. Would definitely recommend them and will use them again .

August 12, 2019
Unprompted review
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Reply from Otto Tiles & Design

David, thank you for your feedback!

Rated 5 out of 5 stars

excellent customer service

excellent customer service, all questions were answered promptly, we were kept informed throughout, the tiles itself are stunning

August 9, 2019
Unprompted review
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Reply from Otto Tiles & Design

Sabine was a pleasure to help you! Thank you for your feedback :)

Rated 5 out of 5 stars

Terrazzo tiles

Excellent customer support and great product

July 9, 2019
Unprompted review
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Reply from Otto Tiles & Design

Rosanne, thank you for your feedback!

Rated 5 out of 5 stars

Excellent service

We recently bought our new flat and after lots of researches we’ve made, decided to buy Otto Tiles’ pink striped cement tiles for our bathroom floor. Throughout the buying process, Otto Tiles provided very professional and friendly service which appreciated. Our tiles arrived on time, installation was quick and hassle-free. We’re really happy with our new tiles.

July 7, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you for your amazing review. It was a pleasure to work with you.

Rated 5 out of 5 stars

Ordering online can sometimes be a…

Ordering online can sometimes be a daunting experience. Iladya at Ottotiles is very attentive. Lead in time from Turkey was four weeks. When they arrived they were well packed in a small but substantial wooden crate. First class product and first class service.

June 29, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you, ​David! I am glad you like the tiles :)

Rated 5 out of 5 stars

So we were looking for something special

So we were looking for something special for our new en suite wet room. We tried all the usual places and couldn't find what we wanted. I came across Otto Tiles and loved the range and the style. I contacted them with a question and Ilayda responded promptly. She was very knowledgeable and helped throughout the process.Nothing was too much trouble. I ordered the tiles (Hex 40) and she made sure that the plan tiles matched the patterned tiles. Total attention to detail which I liked. The tiles arrived exactly when she said they would be here and they are fabulous.

June 23, 2019
Unprompted review
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Reply from Otto Tiles & Design

Many thanks, Annie ❤❤❤

Rated 5 out of 5 stars

Amazing unique tiles

Amazing unique tiles, the advice and service I received was extremely helpful. The tiles were super well packaged. Much better value than some high street retailers for a superior product. Thank you.

June 1, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you, Helen! It was our pleasure to work with you ❤

Rated 5 out of 5 stars

My wife and I really enjoyed our visits…

My wife and I really enjoyed our visits to Turkey and bought lots of their amazing tiles and pottery. So when it came time to redo our bathrooms, our first thoughts were to make one of them on a Turkish theme.
Otto tiles has a great variety of beautiful Turkish tiles. We chose one of them for a feature wall for our bathroom and were not disappointed. They look amazing and give us real pleasure every time we step into the bathroom.

May 23, 2019
Unprompted review
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Reply from Otto Tiles & Design

Thank you Amer,
Delighted to work with you too. Maybe you could send your beautiful pictures for others to make a choice:)

Rated 4 out of 5 stars

Beautiful tiles

Beautiful tiles, couldn't find these designs anywhere else. They've gone up nicely on the wall as a kitchen splash back and added a lot of personality to an otherwise neutral kitchen.

April 24, 2019
Unprompted review
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Reply from Otto Tiles & Design

Many thanks for your feedback!

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