Gorgeous hand made tiles on the website. We received a beautiful handmade product that was badly stained with what looked looked like chicken shit and blue byro ink all over. Some tiles were pretty ba... See more
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Needed some bespoke tiles for a restaurant that we were working on. Came across Otto tiles, and they had exactly the sort of thing that we were looking for, so placed the order. It took a little bit l... See more
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Otto Tiles & Design made my dream kitchen become reality. From my first query in regards to a range of tile, to sharing completion photos with the team, everything was perfect. Special shout out to Il... See more
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We recently bought our new flat and after lots of researches we’ve made, decided to buy Otto Tiles’ pink striped cement tiles for our bathroom floor. Throughout the buying process, Otto Tiles provided... See more
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Company details
Information provided by various external sources
Otto Tiles and Design is the leading tile shop and provider of handmade and bespoke encaustic cement tiles, Moroccan tiles, terrazzo tiles, ceramic tiles and porcelain tiles.
Contact info
Unit 11, 2 Ash Grove, E8 4RH, London, United Kingdom
- 02037 291072
- info@ottotiles.co.uk
- ottotiles.co.uk
Hasn’t replied to negative reviews
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Bespoke tile order
Needed some bespoke tiles for a restaurant that we were working on. Came across Otto tiles, and they had exactly the sort of thing that we were looking for, so placed the order. It took a little bit longer than we had hoped, as they were coming from Turkey. Once they arrived, a couple of the tiles were slightly damaged, however the excellent customer service staff offered us various solutions with no quibble at all. Will definitely be contacting them again, should we need that something, a little bit different.

Reply from Otto Tiles & Design

Reply from Otto Tiles & Design
lovely tiles
lovely tiles - bit of mucking about to get them
but would be 4.5 stars really

Reply from Otto Tiles & Design
Tiles are simply beautiful
Tiles are simply beautiful. I would recommend this company to anyone.

Reply from Otto Tiles & Design
Beautiful tiles definitely would…
Beautiful tiles definitely would recommend

Reply from Otto Tiles & Design
Incredibly helpful efficient and…
Incredibly helpful efficient and personal service as well as wonderful tiles! I would highly recommend Otto tiles!

Reply from Otto Tiles & Design
Very professional and helpful service
Very professional and helpful service. Absolutely stunningly beautiful tiles

Reply from Otto Tiles & Design
Excellent service and beautiful tiles.
We have used cement tiles on couple of our restaurant refurbishment projects in central London produced by Otto Tiles. The quality of the products were outstanding. And we have received excellent technical support and customer service.

Reply from Otto Tiles & Design
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