I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied. They w... See more
I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within o... See more
I have contacted company and they promised me to sort it out my problem and so they did, big thank you to Jose who was thoughtful, kind to cancelled my account and made a refund. Regards Ella
4.3
Excellent
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
October 22, 2024
Unprompted review
SCAM
SCAM! I’ve never ordered from them but they have been charging my bank account left right and centre.
October 8, 2024
Unprompted review
A quick response after complaint
A quick response after complaint
I am not sure about the exact date but it was beginning of September
October 3, 2024
Unprompted review
Great customer service. Mary was so helpful and attentive. Bravo Mary
Great customer service. Mary was so helpful and attentive.
September 25, 2024
Unprompted review
Great communication although the…
Great communication although the network was poor.
September 18, 2024
Unprompted review
Scam Scam Scam
Scam Scam Scam
They try to charge £40 from my account for some subscription. Fortunately i used the account with no balance in it.
September 20, 2024
Unprompted review
Extremely helpful have no problem in…
Extremely helpful have no problem in recommending bagsite.
May 18, 2024
Unprompted review
Issue addressed
Needed my refund as I don't remember subscribing to any membership, and I received an email saying I'll get my refund in 5 to 7 days, the 7 days hasn't reached still have hope
September 3, 2024
Unprompted review
Issues addressed with great help
Issue addressed.Thank you escalation team. Thank you for addressing my concerns and being so helpful
August 26, 2024
Unprompted review
Great service great products
Great service great products. I highly rate this company
August 16, 2024
Unprompted review
They followed through to make sure I…
They followed through to make sure I was okay. Thank you for showing concern.
August 15, 2024
Unprompted review
I’m very pleased with how the team…
I’m very pleased with how the team handled my concern. They were quick, efficient, and professional.
August 21, 2024
Unprompted review
T9665656563313
The No. 1 cheater of this site. They will charge unnecessary payment from the account after getting bank card details. While approaching they will not response properly and not refund the money. I have an subscription which cost 2 Eruo and they charged against 52.77 US$ for subscription for order, even though there was no order placed. While asking they are added in my credit and telling to purchase products with discounted rate.
August 18, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.