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Ourhobbyland Reviews 

95
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

A transaction was made on my MasterCard without my approval, &I had no idea what it was for. I reached out to Holland's support team, & they responded quickly and professionally. They canceled the tr... See more

Rated 5 out of 5 stars

I had recent concerns about a situation. I am so grateful that the team at Our Hobbyland responded quickly and respectfully in supporting my concerns. They were kind and reflective upon my concerns an... See more

Rated 4 out of 5 stars

It was a bit frustrating at the beginning as the AI generated answers weren't all that helpful. But the moment it switched over to a human, there was better understanding and insight. Thank you Eugene... See more

Rated 3 out of 5 stars

I wanted to cancel the memberships because awhile ago i just pressed on something in my phone and i don’t know what i did and then from nowhere i started a membership and i tried to cancel it on my ow... See more

Contact info

4.0

Great

TrustScore 4 out of 5

95 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(95)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! DO NOT TOUCH THIS LOT WITH A BARGE POLE.

I had the same issue as Honestreview, paid 2eur for postage for a gift box and got signed up for a VIP account at 64 EUR per month.

May 8, 2025
Unprompted review
Rated 4 out of 5 stars

I had a fantastic experience with your…

I had a fantastic experience with your customer service team. They were incredibly helpful, patient, and professional throughout the entire process. They addressed my concerns quickly and made sure I felt valued as a customer. It's rare to find such dedication and genuine care, thank you for going above and beyond!

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and the site…

Terrible customer service and the site is the biggest scam.
They sign you up to a $64/week vip membership after ‘winning’ a competition.
I’ve tried to get them to cancel my membership but they will not.
Disgusting business

April 16, 2025
Unprompted review
Rated 3 out of 5 stars

The hobby land is a good company

I wanted to cancel the memberships because awhile ago i just pressed on something in my phone and i don’t know what i did and then from nowhere i started a membership and i tried to cancel it on my own but i could not and today Sarra called me and she sent me an email, which helped me so much but the message did not get through, please help. I want to stop this membership now.

February 3, 2025
Unprompted review

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