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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap, ineffective, and not as advertised. Customers frequently reported issues with product quality, noting concerns about product information accuracy, and a lack of proper instructions or ingredient lists. Reviewers also encountered significant problems with their orders, including incorrect charges, receiving damaged goods, or issues with order fulfillment. The refund process was a major source of frustration, with many struggling to obtain refunds for unsatisfactory products or incorrect charges. Additionally, many felt the pricing was exorbitant for the quality of items received. However, some people were satisfied with the pain relief provided by certain gels, finding them effective for joint and foot pain.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers express strong dissatisfaction, calling products... See more

Quality

Reviewers express strong disappointment with product quality. Many describe items as cheap, inferior, and not... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report significant difficulties in obtaining... See more

Order

People report negative experiences with order. Many customers claim they were scammed, being charged for... See more

Price

Consumers consistently express dissatisfaction with pricing, citing instances of being overcharged,... See more

Based on these reviews

Rated 1 out of 5 stars

Terrible scammers. Bought dentures before checking out reviews! Cheap plastic that do not fit into any human being’s mouth! No instructions. Their site says 30 day money back guarantee but there’s no... See more

Rated 1 out of 5 stars

Just seeing they have comments turned off is DEFINITELY RED FLAG!!& YES I got charged double & for products I never ordered as only did order 1 time & learned hard way when I couldn't even contact sel... See more

Rated 1 out of 5 stars

Scam company. Advertise product made in the UK but comes from China. Refused to give refund when item hardened appeared within their stated timeframe. Customer service changed their mind each time I c... See more

Rated 1 out of 5 stars

Please avoid at all costs . Company also trade as Novatrixx ( and probably trade under other names too ) .Bought supposed GLP-1 capsules . Claim on the website that their products are made in Ireland... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

77 reviews

5-star
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Rated 5 out of 5 stars

Ourlyard emu and turmeric gel

I'm using the Ourlyard emu and turmeric joint gel. I've put it on for 3 days and my knee pain is gone. I've suffered knee pain for years. This gel works. Period. I also have osteoarthritis in my neck. It relieves that pain too.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 boxes 2 for me and 2 for my…

I ordered 4 boxes 2 for me and 2 for my mom. We have used it and it hasn't done anything at all. The scent was a very familiar smell. To us it looks and smells just like the purple hair gel you get from the $ tree. We can't afford to take it somewhere to be tested. Don't buy We just lost out on alit of money.

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy - it's a rip off

The magnesium gel is a rip off do not buy. The product label does not list the ingredients as we're stated in online advert and the actual size is smalle4 tgan advertised. £35 for 100gms of something that looks like vaseline. DO NOT BUY.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Read first the reviews before deciding to order online

With the reviews i read,i will not use anymore this 2 bottles of ourly yard which i received yesterday,coz it might worsen the situation of my eyes.
To the Ourly yard Company work hard for your money don't decieved people for your very convincing adds,coz KARMA IS JUST AROUND YOU N YOUR FAMILY🙏🙏🙏

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Ripoff

They advertise fantastic product but when you order you will receive a fake, cheap copy. I have the screen shot of what they advertised and what I received.

January 8, 2024
Unprompted review
Show reviews in all languages. (77 reviews)

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