Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery.... See more
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The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... See more
Company replied
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... See more
Company replied
Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an e... See more
Company replied
Company details
Written by the company
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Contact info
Sydney, Australia
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
Hasn’t replied to negative reviews
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Quick shipping
Quick shipping, great price. Fitted the generator up and ran very well.

Reply from Outbax
Perfect little add on for the Powerstation
Perfect little add on for the Powerstation in case of a flat battery - cheap insurance policy !
Fast delivery with lots of shipping updates to keep me informed when to expect delivery.

Reply from Outbax
Hadn't used Outbax before, Definitely, would use them again
Hadn't used Outbax before! Definitely would use again.
Positive experience
Prompt service and delivery
Only used Lithium battery for a day so far, but seems to work well running an Engel fridge for 30hours and only drop 1 volt
Very pleased

Reply from Outbax
Website ⭐️⭐️⭐️⭐️⭐️
Website ⭐️⭐️⭐️⭐️⭐️
User friendly ⭐️⭐️⭐️⭐️⭐️
Payment process ⭐️⭐️⭐️⭐️⭐️
Delivery time & fees ⭐️⭐️⭐️⭐️⭐️
Product prices ⭐️⭐️⭐️⭐️⭐️
Thank you

Reply from Outbax
Easy purchase and quick delivery
Easy purchase and quick delivery. Products are fantastic. Running the 200amp lithium and add the 160 panel to it.

Reply from Outbax
Great Experience with OUTBAX
Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an easy transaction. The generator was delivered to me within 3 days.
5 stars all the way and can't wait to get the Genny running to see how it goes, by the reviews should do the trick.
Thoroughly recommend OUTBAX for any purchase of their products.

Reply from Outbax

Reply from Outbax
Highly recommend
Great information provided to help decide which product best suited my needs, easy purchase options and fast delivery. Great service!

Reply from Outbax
Easy to order fast delivery and good…
Easy to order fast delivery and good prices

Reply from Outbax
I bought Christmas lights
I bought Christmas lights. Great options that I hadn’t seen in store. Great prices too. Very fast delivery, ordered Tuesday delivered by Friday. Very happy

Reply from Outbax
Recent Purchase Experience From Outbax
The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasoline Generator and give it a run. Ordered 10 Oct and delivered 20 Oct which was reasonable as delivery was free. Won’t hesitate to use this company again for future needs.

Reply from Outbax
Super quick delivery time
Super quick delivery time. Happy with the product will definitely use again

Reply from Outbax
I only ordered this a few days ago and…
I only ordered this a few days ago and it arrived today in perfect condition. Very impressed and I am changing it up as I write this.

Reply from Outbax
Great Purchase at a Compeditive Price.
Was thinking of updating my 12V power system in the Caravan, Outbax provided me the opportunity at a very compeditive price. The lithium batterys arrived as promised (free delivery). Thanks for the prompt and efficient service.

Reply from Outbax
300 AH lithium battery
The service was faultless first time customer and was very happy with the product and was delivered with no problem

Reply from Outbax
120ah Lithium Battery
Easy purchase, good website made selection a breeze, really fast delivery also. Thanks outbax

Reply from Outbax
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