outdoor-garden.club Reviews 

98
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I don't like how client's money are deducted without any notice and the refunds are being delayed , Question is : am I still gonna get my refund or I should just move on ? Services provided aren't ac... See more

Rated 4 out of 5 stars

This is a great club to join if you really enjoy your garden and being outside. There are many different products to buy, from plants to gardening tools and even outdoor furniture and it is possible... See more

Rated 4 out of 5 stars

Thank you for taking the time to listen to my plight and not just reacting, by throwing policies at me. Companies tend to forget the value of customers, you have handled the matter with due diligence... See more

Rated 5 out of 5 stars

This merchant already declined the refund I requested due to some confusing ads, so I proceed with purchasing something within the amount I have in my account however all the things I have tried to pu... See more


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4.1

Great

TrustScore 4 out of 5

98 reviews

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4.1

All reviews

(98)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

COMPLAINT

I don't like how client's money are deducted without any notice and the refunds are being delayed , Question is : am I still gonna get my refund or I should just move on ? Services provided aren't actually good because why would a person wait for refund for three weeks whereas the money was supposed to reflect in a period of 5-7 working days .You guys should value your clients.

July 2, 2025
Unprompted review
Rated 4 out of 5 stars

Appreciate the continual feedback

Appreciate the continual feedback, makes a good opinion of importance each member has regarding communication between member and club. Thank you. Great work by consultants.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

These people have been taking money out…

These people have been taking money out of my account since the 12th August that’s 9 payments n some months there have taken 3 payments when I get in touch there tell me there don’t have my email address on record these people are a scam there telling me there will give me a credit to shop with them it’s in the terms and conditions how can u read them if u haven’t subscribed there really taking the mic

December 18, 2024
Unprompted review
outdoor-garden.club logo

Reply from outdoor-garden.club

Dear Samantha

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@outdoor-garden.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

My card was charged without my…

My card was charged without my permission this is scam

November 9, 2024
Unprompted review
outdoor-garden.club logo

Reply from outdoor-garden.club

Dear ismail,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@outdoor-garden.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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