I don't like how client's money are deducted without any notice and the refunds are being delayed , Question is : am I still gonna get my refund or I should just move on ? Services provided aren't ac... See more
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See what reviewers are saying
This is a great club to join if you really enjoy your garden and being outside. There are many different products to buy, from plants to gardening tools and even outdoor furniture and it is possible... See more
Thank you for taking the time to listen to my plight and not just reacting, by throwing policies at me. Companies tend to forget the value of customers, you have handled the matter with due diligence... See more
This merchant already declined the refund I requested due to some confusing ads, so I proceed with purchasing something within the amount I have in my account however all the things I have tried to pu... See more
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Great customer care and quick response
Great customer care and quick response
Refund
Thank you escalating team for refunding me. I really appreciate it. I am a pensioner and do not always understand this social media . I do not have a income and that was my main reason for cancelling .
I don't understand why you are taking…
I don't understand why you are taking money from my card! What scam is this? I had to freeze my card because of you!

Reply from outdoor-garden.club
The fact that one off the Assistance…
The fact that one off the Assistance phone me to inform me what to do to get my money back. I really didn't want to subscribe on Outdoor Please cancel this trustpilot. Thanks Thank you for the call
Thank and yr team for excellent…
Thank and yr team for excellent service. And you get yr 5 star rating too.
Question❓️ won't the name of yr Hotel ❓️🏨
Jeremy was of great help
Jeremy was of great help, thank you for getting back to me Jeremy.
Bob reached out to assist
Bob reached out to assist, thank you. Good communication.
I was scammed through an ad where I was…
I was scammed through an ad where I was trying to purchase a meal only to find out I'm paying for something I do not know and there was no further communication afterwards. May I please have my money refunded please.
Regards,
Trudy

Reply from outdoor-garden.club
Great communication from the Support…
Great communication from the Support team. I appreciate the good service.
Follow up
Thank you for following up on the issue and informing me about the progress.
Appreciate it very much!
This is a scam/fraud
This is a scam/fraud. I’ve not purchased anything from this business and have 2 credit card transactions just like others have commented below.

Reply from outdoor-garden.club
Good to Deal with
I phoned to say that my subscription had been mad in error and that given my circumstances the membership would be of no benefit whatsoever. After some minor questions the very polite and helpful lady on the phone asked me to hold on for a minute then came backbto say the membership was cancelled and I would be receiving a full refund
Based on this conversation I have no issues in fully recommending this company.
Scammed - fake subscription
Signed me up for a subscription I never asked for. I was only paying delivery for a cup. And now they’ve taken €8 or £6.78.
Scammed.
Opened a dispute through my bank.
Beware. No email contact. Nothing to say I’d subscribed.
As an update. I put in a dispute with my bank and they’ve refunded now. It won’t change my rating as it shouldn’t be done in the first place. But glad I got my money back through my bank.

Reply from outdoor-garden.club
Very deceptive
Apparently it's now going to be refunded. I look forward to getting my money back asap. deceptive. I understood that I was purchasing a folding bike not signing up to membership to a garden club. Very annoying 😑 😒

Reply from outdoor-garden.club
Carmen handled the issue
Carmen handled the issue. The concern is resolved really well. It may have taken quite some time to be resolved but I'm glad this has been addressed properly.
Thank you!
Happy with this PMT refund notification
This merchant already declined the refund I requested due to some confusing ads, so I proceed with purchasing something within the amount I have in my account however all the things I have tried to purchase were all out of stock until my subscription got expired and I got nothing then. I've decided to just move on because I could not do anythibg then. As of the moment, I actually received a message from RAJ one the the CSRs of this company notifying that the company will proceed in a PMT refund of the exact amount I paid. With that being said, I am truly happy with this initiative of a PMT refund with the amount not being used. I really hope for a successful refund transaction from this company.TIA
The problem raised was taken in charge…
The problem raised was taken in charge by Outdoor-Garden with promptness.
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