Against a backdrop of an order of 6 additional bollard lights, where the lights were not going to be available until late June and after a new deck was installed, Outdoor and Garden lighting (via Cust... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great customer service. Delighted with my purchase and the process. The light is a quality item and straightforward to install
I was looking for an unusual outdoor light to match a new front door and this is very smart looking and good quality. Very pleased with the appearance although when lit slightly dimmer light than I’m... See more
We had a difficult archway into our London Mews road. Lighting has been a challenge. Two wall lanterns from Ourdoor and Gardening were just right. They arrived speedily and were good value for money.
Company details
Written by the company
The Outdoor & Garden Lighting Company is the largest online retailer of quality outdoor and garden lighting.
Contact info
18 Pillings Road, LE15 6QF, Oakham, United Kingdom
- 01572 720599
- sales@outdoorandgardenlighting.co.uk
- outdoorandgardenlighting.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication
The item I wanted was out of stock. They gave accurate information about when it would be back in stock and expedited delivery for me.
Very good purchasing experience.
The order has been handled with the utmost professionalism and the item arrived in good time and well packaged.
Very happy to purchase from this supplier in the future and to recommend to others.
Outside garden lights
The site was easy to navigate and ordering was simple. Delivery was within 5 days and well packaged. Very happy, thank you ☺️
Excellent service
Communications poor
Poor communication.
I have given 2 stars because of lack of communication about my order. My confirmation email stated that delivery would be between 3 to 5 days but after 9 days I had heard nothing. I sent one email which wasn’t replied to but had a reply to the second one and a couple of days later received my order. Not terribly impressed with the service.
Great service would use again
Nice business to buy from
In every way this company deserves your custom, but delivery can sometimes take a little slow. The products are however pretty good
Got what it said on the tin!!
Excellent product, instruction erratic.
Excellent product, quickly delivered. Instructions erratic, but not too hard to work out fixing without them if you've done this sort of work before.
Good service.
Good quality. Very well packed. Delivered in good time. Excellent communication by email. Not installed yet but so far so good. Looks great. I’m pleased with this buy
Shipped cracked products (3 of 5…
Shipped cracked products (3 of 5 ordered have cracks!) And refusing to offer a replacement / return. Avoid!
Great product, slow despatch
Great product, well made feels solid works as advertised.
Despatch could have been quicker and came in a moderate box inside a massive box.
Great choice of products across a price range .
Very pleased with my sale purchase !! Easy to order - delivered safely. It’s not installed yet but looking forward to that !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






